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“Beautiful hotel with excellent service.”

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Four Seasons Hotel Ritz Lisbon
Ranked #19 of 247 Hotels in Lisbon
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful hotel with excellent service.”
Reviewed 21 July 2014

I loved everything about this hotel, large luxurious rooms, excellent food and impeccable service. We stayed at several different hotels through out Portugal during our 3 week trip and this one was by far the best. I only wish we would have stayed here longer!

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Ccccccccccccccx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 12 August 2014
Dear Ccccccccccccccx,

Many thanks for such a great review. I'm very happy to know you enjoyed your stay with us and that we made your trip to Portugal a memorable one. We look forward to having you with us again, this time for a longer stay!

Best regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,535 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (246)
Date | Rating
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English first
Toronto, Canada
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 July 2014

So travelling is nothing new for me.. This is my 8 country in 4 years...but lets look at this luxury Hotel in closer detail. Classic hotel with a one of the best views of Lisbon! Everything here tells me the story of and the history of Lisbon. With an almost 360 degree view on the roof top running track you couldn't find a more picturesque setting for sun rise or set on this town. The roof top gym is recently renovated and kept in crystal clean shape. Making your way down to the rooms; they are roomy and still tell of Four Seasons quality. The restaurant and bar with the lobby are stunning and the staff you can tell are properly trained with being hands on but not overly invading. Key that stood out is the diversity of staff working here in the hotel. Absolutely love it. The pool and change room here stands out for me. Great way to relax and unwind. Only a few notes for improvement. The aroma on the guest room floors could be improved (I was on the 10th), electricity in the room went out a few times over the course of my time spent, and some time spent on some smaller details in cleaning could be used. Overall lovely hotel with superb staff.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Conciergegourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 12 August 2014
Dear Conciergegourmet,

Thank you for your kind review. We're happy to know you enjoyed our rooftop fitness centre as well as our lovely staff. We're also glad to hear the rooms were up to par with what you expect from a Four Seasons.

We look forward to having you stay with us again!

Best regards,

Ricardo Acevedo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Charleston, South Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 July 2014

A very special experience. The rooms, bathrooms and public rooms are all superior. Fresh Flowers every where in the lobby and restaurants. The lobby had the largest, most exsquiste arrangement of orchids I have ever seen.
The staff attends to your every need or want
Great hotel, we would highly recommend when one is in Portugal.

  • Stayed October 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 12 August 2014
Dear Linda G,

Thank you for such a great review. We're so glad to know you had a very special experience with us, and that you enjoyed the rooms, the decoration and of course our wonderful staff that loves to make your day better. So happy that you'll recommend us as a place to stay in Portugal and looking forward to seeing you again soon!

Kind regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
290 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 16 July 2014

Hotel is delightful and provided an easy place to access the City of Lisbon.
Staff provided a good service and were always pleasant and helpful. The Bar was a good meeting point either for a quiet drink or a casual meal. Rooms are spacious and quiet with comfortable beds.
Easy to become attached.

Room Tip: All the rooms provided a quiet retreat.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Allan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 12 August 2014
Dear Allan C,

Thank you for your great review. We're happy to know the hotel provided a good base for all your Lisbon exploring and that you got to enjoy the bar and our comfortable rooms while at the hotel.

We hope to see you soon,

Best regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oshawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

This hotel understands what it means to travel with children. Staff is accommodating, effiecient and pleasant. Rooms are well appointed and luxurious. the fitness centre offers an exceptional view of the city. A wonderful stay, the bonus...they have interesting art throughout the hotel.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Olinda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 12 August 2014
Dear Olinda C,

Thanks so much for your great review. We're very proud of our service and we love to have children stay with us, so we're happy we were able to make you feel at home! We're also glad to know you enjoyed the rooms and the fantastic view from our rooftop fitness centre, as well as the art collection. Did you know there's an app for that? Just go to http://bit.ly/FSArtApp to download it for your iPad!

We look forward to your next visit.

Best regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2014

Go there for the wide corridors, the HUGE flower display, the spacious rooms, the impeccable service, the gin martini's (although the nicest part of the bar is smoking - totally out of date and NOT very pleasant - but there is also a non-smoking section). Don't go there if you are on a budget. *Definitely* do not go there if you are on a budget. I have one minor complaint: the air conditioning in the room could have been a bit stronger (=colder).

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank visitornottourist2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 12 August 2014
Dear visitornottourist2,

Many thanks for your great review. We're so glad to know you enjoyed our service and our wonderful bar! We're also happy to know the decoration and rooms were to your liking.

We hope to see you again soon.

Best regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 July 2014

First things first: the service in this hotel is superb! Yes, the rooms are fine (if perhaps a little dated), the views over beautiful Lisbon are nice, but what earns this hotel a top rating, is the smooth and efficient way everything is run, and the helpful and knowledgeable staff. Lots of plusses for families: connecting room, good and varied room service menu.
We stayed with 3 teenagers, who loved the cool fitness room on the top floor with amazing views and an outdoor running track of 400 meters. In the basement, there is a nice and properly sized pool as well as a spa, where the reviving massage was very good indeed.
The hotel is situated about a 15-20 minutes walk from the old city, but for families with young (or tired) children, there are taxis just outside the hotel.
Only negative observation: there is a busy road just in front of the hotel, so even though we were on the 9th floor, we could not sleep with the windows open due to traffic noise.

Room Tip: Rooms on the front side have views of a park and morning sun, but more traffic noise than the ones a...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank Per2100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this review, 12 August 2014
Dear Per2100,

Thank you for your kind review. We are very happy to know you and your family enjoyed our hotel, especially the wonderful rooftop fitness centre. Service is one of our main concerns and we're glad that everything went smooth and efficient during your stay. We're also happy to know the hotel provided a good base for you to explore Lisbon.

We hope to see you again soon!

Best regards,

Ricardo Acevedo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Ritz Lisbon

Property: Four Seasons Hotel Ritz Lisbon
Address: Rua Rodrigo da Fonseca, 88, Lisbon 1099-039, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Lisbon
#4 Business Hotel in Lisbon
#6 Family Hotel in Lisbon
#12 Romantic Hotel in Lisbon
#17 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Four Seasons Hotel Ritz Lisbon 5*
Number of rooms: 282
Official Description (provided by the hotel):
Four Seasons Hotel Ritz Lisbon Rises from one of Lisbon’s seven hills and is one of the most prominent modern landmarks of the city. Located in the heart of the city within walking distance from the historic "old town." Its restaurant "Varanda" overlooking the park is acclaimed as the city’s most sophisticated restaurant for business lunches or more intimate diners. The Ritz Spa is located on the garden level of the Hotel and offers relaxing views over the garden and the Eduardo VII Park. It features an indoor lap pool, pool lounge area and multi-functional treatment rooms. With a unique setting on the rooftop of the Hotel and offering breathtaking views over the city, the Fitness Centre provides its guests with exclusive facilities and state of the art equipment. ... more   less 
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Also Known As:
4 Seasons Hotel Ritz Lisboa
Four Seasons Lisbon
Ritz Lisbon
Lisbon Four Seasons
Lisbon Ritz

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