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“Excellent stay in Lisbon”

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Four Seasons Hotel Ritz Lisbon
Ranked #22 of 255 Hotels in Lisbon
Certificate of Excellence
Reviewed 6 August 2014

Very nice FS hotel with the expected personal service of the chain. The location itself could be a bit better but most attractions are just a short cab ride away. The running track on the rooftop is quite unique and offers a great view of the city.

Room Tip: ask for a room facing the park.
See more room tips
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank vogelsv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this reviewResponded 12 August 2014

Dear vogelsv,

Thank you for your kind words. We're happy to know our service was up to par with what you expect from a Four Seasons and that you enjoyed our fantastic rooftop running track.

We look forward to seeing you again,

Best regards,

Ricardo Acevedo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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817 - 823 of 1,699 reviews

Reviewed 6 August 2014

Great Hotel very attentive. The only hotel in Lisbon that would accept our small dog...a Westie. They set up an unbelievable dog sitting service for us....I was quite nervous about leaving our Kimi in the hands of a stranger, but as soon as Laura arrived all of my fears were put to rest.

Great service: room service, bar and restaurant. Would feel comfortable recommending this hotel to anyone.

Great spa and pool.

Very reasonably priced for a four seasons.

Room Tip: Ask for a view of the park and upper floor
See more room tips
  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Marisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this reviewResponded 12 August 2014

Dear Marisa M,

Thank you for your great review. We do love pets and your dog was a lovely guest, it was a pleasure having you with us! We're so happy our service made your stay a great one and that you would recommend us to anyone.

We look forward to your next visit!

Best regards,

Ricardo Acevedo
General Manager

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Reviewed 5 August 2014 via mobile

Beautiful hotel and reasonably priced compared to other Four Seasons properties. Service was friendly but on the slow side. Only real drawback was the location... Not the closest to the areas most tourists want to visit.

All in all, a lovely hotel. Would stay again.

Stayed: July 2014
Thank Amjar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this reviewResponded 12 August 2014

Dear Amjar1,

Thank you for your review. We're glad to know your experience with us was a great one, and we look forward to welcoming you again.

Best regards,

Ricardo Acevedo
General Manager

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Reviewed 5 August 2014

The Ritz is like a large ocean liner sailing atop beautiful views of Lisbon. Really, there is no reason to leave. The restaurants are excellent, with some interesting Portuguese dishes, there's a gym with a panoramic view, and every room has a balcony (mine overlooked the Park.) The staff, particularly the waiters and the young women at the front desk, were friendly and helpful. Laundry came back after only two hours. Should you happen to want to see Lisbon, however, you will have to take a taxi, since the neighborhood of the hotel is nondescript. I prefer a better integration of where I stay with the surrounding area, but this was a luxurious change.

  • Stayed: July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Kjcolvard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this reviewResponded 12 August 2014

Dear Kjcolvard,

Many thanks for such kind words. We're so happy to know you found no reason to leave as you loved the restaurant, the gym and of course the fantastic views of Lisbon. We're very proud of our service and we're glad you enjoyed our friendly and helpful staff.

We look forward to your next visit!

Best regards,

Ricardo Acevedo
General Manager

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Reviewed 31 July 2014

The positives with this hotel are many. The staff is amazing and service is very good, as is the food with an impressive lunch buffet that is extraordinary as well as a Michelin star quality dinner service. The pool and spa area is beautiful and a very nice place to relax after exploring the city of Lisbon, which is easily done as the location of the hotel is good. The rooms are large, quiet and comfortable, but this is also the weak spot for this ageing property. Wear is noticeable and a refurbishment is due if they want to keep this hotel in the same league as other Four Seasons hotels we've stayed at.

Room Tip: Try and get a room on the higher levels as the views of Lisbon are very good.
See more room tips
  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
1  Thank Johannes D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this reviewResponded 12 August 2014

Dear Johannes D,

Thank you for your great review and kind words. We're happy to know your overall experience with us was a positive one and that you enjoyed the food we serve here. We're also glad to know you enjoyed the pool & Spa, as well as the rooms and our location.

We very much look forward to your next visit.

Best regards,

Ricardo Acevedo
General Manager

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Reviewed 29 July 2014

The hotel is really old (it was once a Ritz hotel) and we were misled by the images on their very modern website. Rooms are very spacious and comfortable, but it was not the "Four Seasons" brand we have become accustomed to across the globe.Staff were excellent and so friendly, but if you are looking for a new and stylish trendy hotel - don't stay here!

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Shayna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo A, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this reviewResponded 1 August 2014

Thank you so much for your great review on our staff and the level of services they deliver. I will make sure to share it with our staff.
With regards to your comment on the hotel not being trendy, it is not. The hotel has a unique personality and atmosphere that has positioned it as on of the best in Europe. Trendy hotels are found nowadays all around but if they do not deliver the level of service that you have praised us for, not sure it makes your experience one to remember. Yes, we are a Classic hotel that is presently planning a guest room renovation to continue to be a modern classic icon in Portugal.

Gratefully,

Ricardo Acevedo
General Manager.

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Reviewed 27 July 2014

A really top quality hotel, everything was first class and the room as well appointed as any I have stayed in. The location makes it easy for everything but at the same time it feels very tranquil. If cost isn't a challenge or you want to spoil yourselves this is the place to stay.

Stayed: April 2014, travelled as a couple
1  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRFSLisbon, General Manager at Four Seasons Hotel Ritz Lisbon, responded to this reviewResponded 12 August 2014

Dear David H,

Thank you for such kind words. We're so happy to know you loved our rooms and that the location was good for you.

We look forward to seeing you again soon!

Best regards,

Ricardo Acevedo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Ritz Lisbon

Address: Rua Rodrigo da Fonseca, 88, Lisbon 1099-039, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Lisbon
#5 Spa Hotel in Lisbon
#6 Family Hotel in Lisbon
#12 Romantic Hotel in Lisbon
#20 Luxury Hotel in Lisbon
Price Range: £334 - £559 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Ritz Lisbon 5*
Number of rooms: 282
Official Description (provided by the hotel):
Four Seasons Hotel Ritz Lisbon Rises from one of Lisbon’s seven hills and is one of the most prominent modern landmarks of the city. Located in the heart of the city within walking distance from the historic "old town." Its restaurant "Varanda" overlooking the park is acclaimed as the city’s most sophisticated restaurant for business lunches or more intimate diners. The Ritz Spa is located on the garden level of the Hotel and offers relaxing views over the garden and the Eduardo VII Park. It features an indoor lap pool, pool lounge area and multi-functional treatment rooms. With a unique setting on the rooftop of the Hotel and offering breathtaking views over the city, the Fitness Centre provides its guests with exclusive facilities and state of the art equipment. ... more   less 
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Also Known As:
4 Seasons Hotel Ritz Lisboa
Four Seasons Lisbon
Ritz Lisbon
Lisbon Four Seasons
Lisbon Ritz

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