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“Not a 4 star”

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VIP Executive Diplomatico Hotel
Ranked #195 of 248 Hotels in Lisbon
Rio de Janeiro, RJ
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not a 4 star”
Reviewed 27 July 2014 via mobile

I don't know how this hotel got to be classified as a 4 star hotel. Rude staff, no wifi at rooms, my bath towel had a huge hole in it (showing too much use), the room is really old with old carpets. I have my doubts that is should be a 3 star.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
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English first
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2014 via mobile

We stayed at the Hotel Diplomatica in Lisbon in July 2014 and it was definitely not a four star hotel. Really basic amenities, extremely unfriendly staff, less than appetizing breakfast and broken shower facilities. Will definitely not be back!

Stayed July 2014
Helpful?
2 Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Lisbon hotels

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 June 2014

Decent wifi is about the best thing that can be said. Everything else was below average and the sliding door on the balcony had a broken hinge. I would only suggest staying here if you can get a good deal online or really need to stay in the area.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 May 2014

A centrally located hotel, very convenient for Metro and bus. Accommodation was quiet, clean, comfortable and good value. Hotel facilities were basic, definitely no frills, but staff were polite and welcoming. The bar wasn't open during our stay and the restaurant does not not open at night for dinner, so the hotel had no atmosphere in the evening. This is not a 4 star hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GeralM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 May 2014

After arriving at Lisboa, went to this Hotel, and ask in the front desk, and been attended by Sr Carlos, the chief receptionist there, and with a really bad attitude ask my for my CC, and Passp. And not even check, start sending the bill for $66,00 euros, the traeatment from this person, it says a lot, specially if is from the front desk... Keeping my passport, and it looks like making sure I pay and not run out. I told the bell boy, the way he treat people, he said, he is the boss, I told him, I don't care if he is the boss or not, I don't deserve been treated like that from nobody...and he smile, it looks to me like he does always this, after five minutes, decide to go and chek my old Hotel National, where I was before, just a few steps away from there, and decide not to stay at diplomatico, return and ask to return my money and leave, just seen the "Boss" walking around waiting for me to say something...just told him this and good bye.....worse treatment ever maybe was his bad day or I was not on my lucky day....recommended ..? mmmm think twice before go there....not a good experience.....

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lewis125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofia, Bulgaria
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 April 2014

It might not be a luxury hotel, but it is definitely a good hotel - clean, comfortable beds, very spacious room and bathroom, a big wardrobe and space in front of it to place your suitcases, very good location, double glazing to protect from the noise outside. Very good value for money. If we visit Lisbon again we shall definitely choose this hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mfaldjyiska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derry, United Kingdom
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 10 April 2014 via mobile

Most definitely not a 4 star hotel!! The bedrooms are bleak to say the least. The furnishings are dated and would look more at home on The Antiques Road Show.

There is no atmosphere or people in and around the hotel.

The bar was open one night in the three that we stayed - and the one night we did order the bartender was so surprised she had a customer it took her at least 10 minutes to serve a bottle of wine and a bottle of water. She was lovely, but not very efficient.

It's not the worst place I've ever stayed, but be under no illusion this is not a 4 star establishment by any stretch of the imagination. It's not even 3.

Stayed April 2014
Helpful?
1 Thank comml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about VIP Executive Diplomatico Hotel

Property: VIP Executive Diplomatico Hotel
Address: Rua Castilho 74, Lisbon 1250-071, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service
Hotel Style:
#123 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:4 star — VIP Executive Diplomatico Hotel 4*
Number of rooms: 90
Official Description (provided by the hotel):
The VIP Executive Diplomatico Hotel is a four star hotel with a unique design. With 90 rooms all equipped to provide the highest comfort both for leisure and business travellers. After a working day you can have a drink or a cocktail at the Hotel Bar.For events the Hotels offers 4 meeting rooms where you may hold meetings, seminars and conferences.The Hotel VIP Executive Diplomatico is located in the Downtown Lisbon, next to Marques do Pombal square and the Parque Eduardo VII. Its privileged location makes this Hotel the perfect choice for both business and leisure travellers. ... more   less 
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Also Known As:
Vip Diplomatico Lisbon
Hotel Vip Diplomatico

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