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HF Fenix Lisboa
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Reviews (2,391)
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851
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All reviewsmetro stationhop on hopbusy roundabouttour busesmarques de pombal squareexcellent locationbreakfast staffexcellent breakfastmini barbus stopeach morningcity centrevisit lisbonfresh fruitgreat citycold meatspublic areas
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474 - 479 of 2,391 reviews
Reviewed 5 April 2012

The location is good, right on the Marques de Pombal square. Close to tourist buses and Metro. Nothing really to complain about, but it's not a very charming hotel. Breakfast was ok for the price, 3,50€. Free wifi in the room, which is good.

  • Stayed: March 2012, travelled on business
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1  Thank Olzon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

This hotel is exactly where you want to be as a tourist. It is next to the metro, across the street from the tourist buses and a short walk from all the squares and plazas. hotel staff was friend and helpful. The rooms did seem a bit small but it was my 1st European experience so it may have been standard. Great location and value for your money.

  • Stayed: January 2012, travelled as a couple
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1  Thank captainwally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HFHoteisFenix, Guest Relations Manager at HF Fenix Lisboa, responded to this reviewResponded 14 May 2012

Dear Guest,
Indeed we couldn’t agree more about the location of HF Fénix Lisboa hotel.
Thank you so much your reference and also for the staff complement, we’re very delight to learn that your stay with us was so rewarding and we were able to surprise you in such a positive way.

Marta Martins

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2012

We stayed at this Hotel Fenix hotel in Lisbon. While a nice hotel with very accommodating staff, it pales by comparison to its sister hotel in Porto (Hotel Ipanema Park). The hotel is clean but, in hotel parlance, tired. Furnishings are dated in lobby and in rooms. Bathroom was very small; it had marble walls, but old vinyl flooring. The floor in our room was made of wood-looking vinyl. The safe did not work. Water presssure in the shower was less than adequate. There is free wifi in the rooms - a nice amenity! We ate dinner one evening in the hotel restaurant (lobby level) which was fair at best; in fairness the meal was pre-arranged so we had no choice of entree. For lunch the following day we chose their buffet, which was very nice with two entree selections and a variety of salads and desserts. Breakfast buffet was in a lower level dining room - nice selection of fresh fruits, meats, quiche, cereals, etc. Excellent service. The hotel is centrally located within walking distance to shopping and dining and about a 10 minute taxi ride to the airport.

  • Stayed: March 2012, travelled as a couple
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1  Thank CLAChicago_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2012

Great location, at the Praca de Pombal, one minute from a metro station and several bus stops. At the north end of Avenida de Liberdad which runs down to the Baixa.

After the first night I complained about a very hard bed and a noise from some kind of machinery. I was moved then to another room which bed was quite as hard and the noise was just as bed, but the room was much bigger. :-) The ventilation system was great, five settings on the vent and the temperature could be regulated from warm to cold.

The breakfast was OK, the hotel was OK, the receptionists were helpful, but not especially friendly. On my second visit to Lisboa I chose another hotel.

  • Stayed: November 2011, travelled on business
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2  Thank Tostro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2012

Stayed here for 4 nights from Feb 16 Great room full view of the park on 5th floor . Very central walking distance for food /drink etc. Terrific value breakfast €3 ppp day no excuse to leave table hungry. Staff very helpful free wifi in lobby and bar. Taxis in Lisbon great value €5 gets up down to Casa de Sodre .Return train to Caiscais 40 mns and €5. Pavements a bit hard on feet all cobbles so wear good shoes/trainers

Room Tip: Ask for view of park and non smoking!
  • Stayed: February 2012, travelled as a couple
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2  Thank james p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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