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“" Wonderful Hotel & Stay"”

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Sheraton Lisboa Hotel & Spa
Ranked #64 of 254 Hotels in Lisbon
Certificate of Excellence
Reviewed 5 June 2014

This is a wonderful place to stay. The staff is great from the desk, to the concierge, to room service and the roof terrace. The rooms were large with extremely comfortable beds which far exceeded my expectations of a European hotel. Great location and an easy walk to everything.

  • Stayed: May 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Arlene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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639 - 645 of 2,109 reviews

Reviewed 5 June 2014

We traveled for 3 weeks in Spain, Portugal ending in Vienna and stayed at Starwood Hotels the entire time. Although we stayed at Luxury Collection hotels, the Sheraton Lisboa was my favorite. We were upgraded to a beautiful suite on the 25th floor. The room was so elegant, the bed comfortable, the club lounge really nice, the location was perfect - a few minutes out of the way but then in a quieter neighbourhood, with cafes et restaurants not so touristy. The service at the front desk was excellent. Isabel in particular, was very helpful. I would definitely stay there again.

  • Stayed: May 2014, travelled as a couple
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Thank Kisha1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this reviewResponded 2 July 2014

Dear Guest, Thank you so much for having stayed in our hotel, during your recent visit to Lisbon. Your comments have been highly appreciated and the Team is ever so proud to learn that we have been your favourite hotel. Indeed a motivating factor to all of us which will help everyone to do better and better everyday! Thanking you for your kind words of praise, we look forward to welcoming you back when you travel to Lisbon again. Kind regards, Antonio Pereira, General Manager

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Reviewed 4 June 2014

I really have no major gripes with the Lisboa. The staff was really great and helpful in all areas from the bar to restaurant to front desk and concierge. The room was very comfortable and has my favorite black out curtains of all time - the room would be dark even in the brightest light. The bed was comfortable and linens first rate. The wifi was strong and reliable overall. The location is close to several metro stations so while it is not really walking to any major tourist attractions it is easy to move about the city. There are also a good assortment of restaurants nearby. The room decor is the only question mark. The desk lacks a rolling chair and and can uncomfortable to work at. The bathroom is a blaze of mirrors including in the shower and water closet which might not always be desirable. The shower also offers blinds to open to the rest of the room in a trend I've seen elsewhere too.

Stayed: May 2014, travelled on business
Thank CraigF84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this reviewResponded 23 June 2014

Dear Guest, Thank you so much for having selected our hotel for your stay in Lisbon. Also many thanks for your really nice and detailed comments about the the hotel, our services and our staff. No doubt your comments will make the Team feel very proud of the efforts each one puts into serving our guests. Looking forward to welcoming you back, when you visit Lisbon gain. Until then please accept our kind regards, Antonio Pereira, General Manager

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Reviewed 2 June 2014

Very professional staff, beginning with the check-in. Rooms are large and immaculate, and breakfast was very good, except that they do not have an omelet station and you have ask for an omelet, but they are very responsive to requests. The location is not the problem I anticipated, as it is an easy walk to the center of town in about 15 minutes. I picked up a rental car which Avis delivered to the hotel from its nearby location and it was very easy to get to every expressway entrance from the hotel. There are two shopping malls within two blocks of the hotel with excellent food courts for getting a snack or even a full meal. The internet connection was very good and it was free as I am a gold member of Starwood.

Room Tip: 7th floor and up are excellent.
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  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
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Thank cruff7117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this reviewResponded 23 June 2014

Dear Guest, Thank you for having chosen our hotel for your stay in Lisbon. Thank you also for the excellent feedback you were kind enough to share. We are delighted to learn that you have had a really enjoyable stay with us. We sincerely look forward to welcoming you back when you visit Lisbon again. Kind regards, Antonio Pereira, General Manager

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Reviewed 1 June 2014

Very convenient location - walking distance to Marques de Pombal and the Parque Eduardo VII

Helpful staff overall. Breakfast was extremely adequate and room service was excellent.

Cabs were at the ready.

Room Tip: We were on a very high floor with incredible views of the city.
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  • Stayed: May 2014, travelled as a couple
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    • Location
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Thank Shiraz-2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

I always enjoy staying at the Sheraton in Lisbon. This hotel is in a great location and the rooms are beautiful, quiet and clean. Each room has electronic black-out shades and comfortable beds and pillows...it's tempting to order room service and stay in but you'll miss the best part if you do! Make certain you visit the beautiful roof top bar and get an amazing view of the city. Also, you must spend a few hours at the splendid spa that's available to guests including an outdoor pool, meditation room, sauna and hot tub area. Massage packages are available as well! You'll never want to leave!

Room Tip: I always enjoy the rooms that overlook the pool!
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  • Stayed: May 2014, travelled on business
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1  Thank SharaV13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this reviewResponded 23 June 2014

Dear Guest, Thank you for once again having elected our hotel for your stay in Lisbon. You have posted excellent and very detailed comments about our hotel and our services and we are extremely proud to learn that we have contributed for a really enjoyable stay in our city. We hope to host you again soon. Until then, please accept our kind regards, Antonio Pereira, General Manager

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Reviewed 28 May 2014

The location is nive, very close to the nicest avenue in town, with very fency stores.
The fitness is great, and needed if you like jogging, once the neighborhood has many hills.
The bar and restaurant in the top floor are nice, the only bothering thing were the noise guests we found both times we were there.

Stayed: May 2014, travelled as a couple
Thank VCMoreira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ACPereira, General Manager at Sheraton Lisboa Hotel & Spa, responded to this reviewResponded 23 June 2014

Dear Guest, Thank you so much for having selected our hotel for your stay in Lisbon. Your comments have been really appreciated and we are pleased to lear that you have enjoyed your stay. We are sorry to hear about the noisy guest and hope it will not happen the next time you visit. Kind regards, Antonio Pereira, General Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Lisboa Hotel & Spa

Address: Rua Latino Coelho 1, Lisbon 1069, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Lisbon
#16 Business Hotel in Lisbon
#34 Family Hotel in Lisbon
#45 Romantic Hotel in Lisbon
#55 Luxury Hotel in Lisbon
Price Range: £115 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Lisboa Hotel & Spa 5*
Number of rooms: 369
Official Description (provided by the hotel):
Completely refurbished combining modern elegance and simple relaxing design, the hotel is located in one of the city's most prestigious business districts. Only 15 minutes from Lisbon's International Airport, the Sheraton is easily accessible by train, bus, subway or car, with fabulous shopping, theatres, art museums, and nightlife just a short walk away. ... more   less 
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Also Known As:
Sheraton Lisboa Hotel And Spa
Sheraton Lisboa Hotel Lisbon
Sheraton Lisbon
Lisbon Sheraton

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