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“Experience Lisboa in neighborhood hotel” 4 of 5 bubbles
Review of Neya Lisboa Hotel

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Neya Lisboa Hotel
Ranked #87 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Experience Lisboa in neighborhood hotel”
4 of 5 bubbles Reviewed 10 June 2012 via mobile

Being billed as green, the hotel is compact, but that does not mean it lacks in any of the conveniences. From the front desk,where Katia, is very helpful, to the resuarant where we had breakfasts and lunches, they showcase their local foods and Portuguese cuisine. As hotel is only as good as the people who run it. We had a CMG meeting in this location and Sergio and his staff made it all work. I recommend this for people who are anxious to have relaxed vist, where you can schedule a massage and have a great espresso. Thank you Sergio and all the staff.

Stayed June 2012, travelled on business
Helpful?
1 Thank ccidoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,262 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Melbourne, Australia
Level Contributor
116 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 26 May 2012 via mobile

Not noticeably environmental despite claims unless you count air con that doesn't work well. But they do save money on staff - only one receptionist is not enough, specially when the stupid magnetic room keys break down and guests have to queue to have them replaced. And what on earth is in the coffee machine at breakfast? Disgusting concoction. If you can find a staff member they will make you a decent european style coffee though. Cheap by international standards but much better value is available in Lisbon. Nice interior design doesn't make up for penny pinching by management.

  • Stayed May 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank SASG19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford, Canada
Level Contributor
142 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 bubbles Reviewed 21 May 2012

In a 15 hotel, 5 country trip, this was the best hotel experience I had. From start to finish the hotel staff were excellent. The decor is bright, cheery and clean. There is lots of light and nice furnishings. I was in a single room so the room was somewhat small but extremely convenient and comfortable. There is free wifi, a lovely spa, and an excellent breakfast in a bright and pleasant dining room. The hotel staff will give you a map and orient you to the city. The metro station (Picoas) and bus stops are within a 5 minute walk and make seeing ALL of the city extremely user friendly and cheap (buy a Viagem pass, 5EU for a 24-hour period, to allow you to hop off and on busses, tram cars and subways). The aeroporto bus (also at Picoas stop) costs only 3.50EU and is good for 24 hours. This trip was at the end of an intensive walking trip and I treated my feet to a luxurious pedicure/foot massage in the spa. The staff were superb and the treatment exquisite. After checking out of the hotel, I discovered that a rotating strike by the air traffic controllers had delayed my 0840 flight to 1600hrs. I took the bus back to the hotel where they were happy to give me my room back until I left again later that day. I would definitely stay here again.

  • Stayed May 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, USA
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 May 2012

My wife and I stayed at the hotel prior to our cruise. The front desk was very helpful and the breakfast was good.

Room Tip: Very good for the price I paid.
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RNPai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burgess Hill, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 May 2012

Nice hotel but was a bit out of the way, wasn't easy to find on the street. We arrived in Lisbon at around 9pm and the airport was v busy-queue was v long for taxis so we took a bus. The bus stop was a approx 10 min walk to hotel-would recommend if you arrive late at Lisbon airport, get a taxi to the hotel.Taxis are v reasonable in Lisbon-do ask how much first though. Room was v clean and pleasant and staff were v helpful. Taxi from hotel to sete rios bus station the following morning (as we were heading onwards to Fatima) was just over 8 euro.
The restaurant was a bit soulless-make sure you check what's nearby. Wouldnt recommend it for a special romantic meal. The food was nice though.

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank Susan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
122 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

Stayed at the Neya for 3 nights in April. Travelled on my own but was lucky to have a double room for myself. The rooms are spotless, with free WiFi, 32" LCD TV, hairdryer and even a massage pillow. At the reception are notebooks free of charge available (for the use in the reception area only). The reception staff was nice and very helpful, the complimentary breakfast a great start to the day.
The easiest way to get there from the airport: don't bother queing at the tourist information, go straight outside and join the loooong que for the Aerobus No.1 (City Centre). You buy the ticket from the driver (3.50 Euro) and get off at the 5th Stop: PICOAS. Your Aerobus ticket is valid for 24hrs on busses and trams (not the metro though) but good to know.
I found it a bit confusing to find the hotel at first, so therefore a detailed description:
After exiting the Aerobus cross the road and turn into Rua Thomas Ribeiro, the road changes it's name into Praca Jose Fontana. At the junction cross over, and turn into Rua da Escola Medicina Veterinaria (2nd one on the left). At the end of the road turn right and after 50m you reached the hotel (takes you about 6min). It is a bit north of the historical centre, but therefore quiet at night! The area seemed very safe and 3 different Metro stations are withhin 10min walking distance. Would stay here again!

Room Tip: Request a room on a higher floor. Stayed on the 6th floor with skylights and great view over the cit...
See more room tips
  • Stayed April 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank Son_UK22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
...
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 19 April 2012

Chcieliśmy zwiedzić Lizbonę, ale spacerując. Szukaliśmy hotelu na tygodniowy pobyt w Lizbonie. Hotelu, który będzie nowy, wygodny, blisko centrum (ok. 2 km do Rossio). Nie jest zbyt drogi. Wybraliśmy Neya Hotel i jesteśmy bardzo zadowoleni.

Hotel nie jest duży, ale sympatyczny. Miła i pomocna obsługa, pokój duży, czysty. Ręczniki śnieżnobiałe i czyste, łazienka czysta, łóżka wygodne, klimatyzacja, darmowe WiFi, LCD z USB (można oglądać własne filmy), smaczne i urozmaicone śniadania.

Wszystko było O.K., jedyny problem to końcowe rozliczenie. Na koniec recepcja poinformowała, że korzystaliśmy z mini-barku co nie było prawdą. Po naszych wyjaśnieniach, że to pomyłka - kwotę anulowano, niemiłe zaskoczenie.
Pomimo nieporozumienia, jeżeli kolejny raz przyjedziemy do Lizbony, zatrzymamy się w tym samym hotelu.
===
We wanted to explore Lisbon, but walking. We searched the hotel for a week's stay in Lisbon. Hotel, which will be a new, convenient, close to the center (about 2 km to the Rossio). It is not too expensive. We chose the Hotel Ney, and we are very pleased.

The hotel is not big, but nice. Friendly and helpful staff, big room, clean. Snow-white towels and clean, bathroom clean, comfortable beds, air conditioning, free WiFi, LCD USB ​​(you can watch your own movies), delicious and varied breakfast.

Everything was OK, the only problem is that the final statement. At the end of the reception said that we used the mini-bar was not true. After our explanation, that was a mistake - the amount canceled, unpleasant surprise.
Despite the disagreements, if once again we come to Lisbon, we stop at the same hotel.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank jaq71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Neya Lisboa Hotel

Property: Neya Lisboa Hotel
Address: Rua Dona Estefania, 71-77, Lisbon 1150-132, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #87 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Neya Lisboa Hotel 4*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to Neya Lisboa Hotel, a physical and mental retreat where every detail was thoroughly considered to provide you with a unique stay in harmony with nature. We are strategically located in the heart of Lisbon, but a good way from urban agitation. You will enjoy a carefully created atmosphere which will provide customers with a deep sense of calm and relaxation.The concept of Sustainability gains a new meaning with us, by implementing in all our activities strong policies of environmental and social responsibility. This combined with high-end gastronomy, personalized services, SPA and a Business Center make Neya Lisboa Hotel a haven for those wishing to have unconcerned tourist experiences or formal business trips. ... more   less 
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