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“We liked this hotel”
Review of Neya Lisboa Hotel

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Neya Lisboa Hotel
Ranked #94 of 255 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 9 December 2013

Really liked this hotel . It's clean lovely rooms , the staff were great really helpful and patient with our constant questions .
Breakfast was really nice , set you up for the day .
It was a taxi ride to the city to sightseeng and also from the airport . We realized this so we booked a transfer with a great quirky company called yellow fish taxis. We choose them because they gave a free gift , we were very impressed as the car was clean with wifi and a great big yellow fish on the side was really cool . The driver met us inside the airport. It was a great service and ideal to get you this hotel.

  • Stayed: December 2013, travelled as a couple
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1  Thank jodie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 10 December 2013

Dear Ms. Jodie,

thank you so much for such a great review. We are very glad to know about your great experience in the hotel.

Hope to see you back in Neya Lisboa Hotel!

Kind regards

Report response as inappropriate
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332 - 338 of 1,348 reviews

Reviewed 9 December 2013

Very modern and clean hotel situated in a relatively quiet neighbourhood not far from the town centre and close to bus routes and Metro. Very helpful staff. Excellent buffet style breakfast and also serves good food in the evenings. Rooms are very modern and spacious and very good value for money.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with this hotel
1  Thank Ivan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 10 December 2013

Dear Mr.Ivan,

thank you very much for your nice review, we are very pleased to know that you had a great time in Neya Lisboa.

Hope to see you soon!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

Neya Lisboa is a modern hotel a little bit away from the major attractions. Luckily there are three metro stations in a short walking distance from the hotel. Two are uphill and one downhill so you can come and go and always walk downhill.

The room was very comfortable and clean. We had a little trouble with the air conditioning during the first couple of days. It did not go back on after being turned off. Luckily the staff at the reception were able to fix it. Had it been summer this might have been a bigger problem. Now it was just a little bit annoying.

Besides the air conditioning everything worked as expected. The breakfast was ok. Fresh coffee instead of a coffee machine would have been better though. Foot massage at the hotel spa did miracles after three days of climbing up and down the hills of Lisbon. The hotel staff was very friendly and helpful. We would definitely stay here again.

  • Stayed: November 2013, travelled as a couple
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Thank Marte32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 11 December 2013

Dear Sirs,

thank you very much for your review, you comments are the most important for us once we have the one and only target of keep improving day by day.

We are very pleased to know that your issues in the hotel were solved quickly. Concerning the coffe we encourage you for the next time to ask for a fantastic expresso to one of our staff, it is part of our standard

If you come back to Neya, please do not hesitate to contact us before and we will receive you with our repeaters customer attentions.


Thank you once again and kind regards.

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Reviewed 4 December 2013 via mobile

8 min walk from Saldanha metro. Use map as hard to find street names. Very well maintained hotel, clean rooms, have restaurant Viva Lisboa serving superb food. I ate there 2 nights and been really really great food. Wifi, Spa, Gym, TV. Staff helpful and friendly. Had room facing street but windows were sound proof so had really good rest. Black out curtains.

  • Stayed: December 2013
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1  Thank LaimisMacus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 5 December 2013

Dear Sir,

thank you very much for your nice review, we are very glad to see that you had a great time with us.

Hope to see you soon in Neya Lisboa Hotel!

Kind regards

Report response as inappropriate
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Reviewed 27 November 2013 via mobile

Neya Lisboa is a hotel which can be recommended to people who like to stay in a quiet neighbourhood, not far away from downtown (8 min walk to metrostation Saldanha). There are some nice restaurants, shops in the environment.
From Rossio Square by cab it's only ? 6, 00 max. You have the bus (760) which brings you downtown in within 10 min.

The room (we had room 104) is OK, clean and we loved the intimate atmosphere. Breakfast was OK, if you compare it with 4* hotels in Asia, this looks poor. Nice bar where you can eat a snack or have a drink. Unfortunately no smoking section. In general happy we stayed there. It was only 5 nights but we would come here again.

Thank Dadmar2012
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 2 December 2013

Dear Sirs,

thank you very much for you review, we are very pleased to know that you had a good time among us.

If you come back to the hotel do not hesitate to contact us previously, we want to welcome you with our repeater customers attentions.

Thank you one again and see you soon in Neya Lisboa Hotel!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 23 November 2013

We booked through Orbitz at a special price and stayed for three nights. The facilities were very nice and the staff helped with tourist info, as well as train arrangements to Albufeira. The location was convenient and the breakfast exceeded our expectations (including limitless cappuccinos). The only negative was that the free in-the-room wi-fi was intermittent on the 6th floor (traveling companions on the 1st floor had no problem).

Room Tip: Before you accept your room, check it for good wi-fi, if that's important to you.
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  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 28 November 2013

Dear Mr. Bill,

thank you very much for your review. We are very pleased to know that you had a good experience in the hotel. Of course we are going to check about your WIFI comentary as we have the one and only goal to keep improving day by day.

Thank you once again and hope to see you back in Neya Lisboa Hotel!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

I arrived back from lisbon after a 4 nights stay on Neya Lisboa Hotel from nov. 18 to Nov 22, i visited lisbon last year as well and that was my first time on NEYA...

my Second stay was even better than the first, room was nice and clean, breakfast was great, had everything needed, location is away from the busy traffic but still close enough that it only takes you about 20 min on foot to reach the square at Marquês de Pombal, takes you about 9 minutes to reach the metro station PICOAS, and if you are bad on foot there is the local bus right out side the door of the hotel...

The staff was amazing, welcomed me with the Customer Repeter (wrote to them a week before arrival, to let them know i was commming back)...

I have absolutely NOTHING to complain about, again the hotel lived up to my higest expectations, i will tell all that i know who will go to lisbon to book a stay at neya, it's the only place to stay, thanks again neya for a lovely stay, and 'll be back..

Ps, a good idea for the bathrooms, would be if you get the automatic turn on and off taps, in that way it's possible to save even more water and save the environment ;D...

  • Stayed: November 2013, travelled solo
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Thank Nicolai J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 24 November 2013

Dear Mr. Nicolai,

it was a pleasure to have you back in your Potuguese home. We are very glad about your great review we can see that you had a good time again with us.

Hoping to welcome you soon as you 3rd visit in Neya Lisboa Hotel.

See you soon back!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neya Lisboa Hotel

Address: Rua Dona Estefania, 71-77, Lisbon 1150-132, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #94 of 255 Hotels in Lisbon
Price Range: £66 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neya Lisboa Hotel 4*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to Neya Lisboa Hotel, a physical and mental retreat where every detail was thoroughly considered to provide you with a unique stay in harmony with nature. We are strategically located in the heart of Lisbon, but a good way from urban agitation. You will enjoy a carefully created atmosphere which will provide customers with a deep sense of calm and relaxation.The concept of Sustainability gains a new meaning with us, by implementing in all our activities strong policies of environmental and social responsibility. This combined with high-end gastronomy, personalized services, SPA and a Business Center make Neya Lisboa Hotel a haven for those wishing to have unconcerned tourist experiences or formal business trips. ... more   less 
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