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“great hotel” 4 of 5 bubbles
Review of Neya Lisboa Hotel

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Neya Lisboa Hotel
Ranked #87 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Bridport, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“great hotel”
4 of 5 bubbles Reviewed 13 January 2014

Friendly service, tasty breakfast, comfortable, clean, well priced .what more do you want?! You can walk into the center within 30 mins, but bring comfy shoes as it's very hilly. Take the yellow Land Rover tour with Fabio, a great day out and a brilliant way to see the surrounding area and coast!

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank TEAMOLIVETREE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this review, 14 January 2014
Dear Sirs,

thank you very much for your nice review, we are very glad to know that you had a greati time with us.

Hope to see you soon back in Neya Lisboa!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,262 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 12 January 2014

Great hotel. Went with my partner for anniversary. Arrived at 12 - check in was at 2 but they said they could get our room ready as soon as possible. They also gave us 2 vouchers for a free 15 mins massage to use in their spa. Stuff very helpful with maps and directions around the city. Room was very clean and modern with a great view of the city. Nice range of bathroom products. Breakfast was very good, good range of foods and not on a strict time where we felt like we were being rushed. Overall great hotel definitely recommend.

  • Stayed January 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MJ10112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this review, 13 January 2014
Dear Sirs,

thank you very much for your nice review, we are very pleased to know that you had a good experience and that you really apreciate the service of our Staff.

Hope to see you soon back in Neya lisboa!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandvika, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 January 2014

Modern, clean, comfortable hotel whiht outstandingly service minded staff. Good breakfast. And if you want to go out for dinner, try the hotel's restaurant, Try the lamb chops or the duck breast, and you're in for a real surprise. The best in Portugal, and for an unbelievable price.

Room Tip: We had a room on 2nd floor towards the street, and found it to be very quiet, no noise. I should thi...
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Audun222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this review, 8 January 2014
Dear Sirs,

thank you very much for such a great review. We are very glad to know that you had a great experience with us.

Hope to see you soon back in Lisbon, and of course in Neya Lisboa Hotel.

Best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 January 2014

My wife and I stayed there for a week between the 28th of December till the 4th of January.

The first impression was kind of bad... more like disappointing. We specified in the reservation that we didn't want a room at the last floor, but the receptionist gave us exactly that. After we saw that the room we went back and asked for another one, and we got lucky. We received a room at the first floor which was kind of noisy, but way better than the "attic one".
The room was quite nice and clean. We had a huge double bed and a nice bathroom with a bathtub.
The breakfast was interesting, because some of the food was different every day (fresh fruits, pastry, hot food besides the usual omelet).
The hotel is rather far from the subway (10 minute walk), but we like to exercise and we didn't mind it that much. I understood there was a bus closer to the hotel that goes directly to the center of the city, so the location should not be a problem. The Saldanha subway station (15 minute walk) takes you directly to the airport.

If you go to Lisbon, you have to make some time to visit Sintra and Cascais. We liked it more there.

Room Tip: Try and get a room below the last floor. The ones on the last floor five an "attic" feelin...
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Radu_N_Bucharest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this review, 13 April 2015
Dear Sirs,

thank you very much for your nice review. We are very pleased to know that you had a good experience with us.

Hope to see you soon back in Lisbon, of course in the Neya Lisboa Hotel.

Kind regads
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oulu, Finland
1 review
5 of 5 bubbles Reviewed 6 January 2014

Excellent value for money. Staff was really friendly and helpful. Rooms and the hotel itself were good modern quality. Location is good, near Picoas and Anjos metro stations and Marquis of Pombal Square is also within walking distance. Although If you're not prepared to walk at all, those steep streets of Lisbon, you might want to look elsewhere. Only complaint I can think up is that hotel, specifically the restaurant was bit understaffed. Because in the busy Christmas time at the breakfast buffet, food tended to disappear faster than staff was able refill the buffet. Overall I'd say you can't go wrong with this hotel, if you're staying in Lisbon. 4 stars.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank born1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this review, 7 January 2014
Dear Sir,

we want to thank you for your review, It is very important for us to receive the feedback from our customers to keep improving day by day.

We are very pleased to know that you apreciate the service of the most important value in the hotel, our staff.

Thank you once again and see you soon in Neya Lisboa Hotel!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
76 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

My friend and I have just returned from a 6 night stay at this hotel.
We both went for the New Year Celebrations and relaxtion and we were not disappointed.

We arrived early evening and decided to take a taxi from the Airport. We visited the Tourist Information desk at the aiport and was advised that we could book a taxi from them at 24 Euros..but we decided to go outside the arrivals and wait for a taxi at arrivals.

The hotel is only around 15 minutes from the Airport, even during rush hour, the taxi driver tried to charge us 26 Euros for the journey. We protested as it was clearly a rip off and he agreed to take 20 Euros, so be cautious, if you take a taxi.

When we were returning home, we used an aiport shuttle service www.100rumos.com, it only cost 6 Euros per person and they picked us up at the hotel and took us directly to the airport. Excellent service, we will definitely use them again when we are next in the City.

Another option is the Metro. Lisbon Metro is clean, cheap and very efficient. You can catch the redline from the Airport to Saldanha, for 1.40 Euros and the hotel is just around 8 minute walk from the metro.

The hotel is not directly located in the Centre of Lisbon but is still in a good location, to easily reach the tourist spots, shops, bars and resturants either reach by foot, bus or metro.

There were a few cafes located nearby the Hotel but no restaurants. The hotel has good dining options. The hotel has a good resturant, we dined there on one occasion. The lobby bar has a great food list. We tried their Hamburger and Chicken Burger which were accompanied by homemade fries, this was delicious. The burgers were ernomous and only cost around 8 Euros each. The breakfast was excellent, a mixture of continental and hot buffet choices.

The hotel accommadation was excellent. We were allocated room 214. This is a twin room and it was just right for two people. The bed and the shower was awesome. And despite being cold outside the room was always nice and warm.

We visited the Hotel spa and the gym. The Gym is quite small but adequate. It has a treadmill and crosstrainer along with a multigym for weight training. The Spa and the Ladies who work in the spa were excellent, definitely worth a visit.

All the staff in the Hotel, were warm, friendly and very helpful. I wish I took their names to give them a personal mention. They made our stay very enjoyable.

We will definitely return to Lisbon in the Summertime and will return to the Neya.
We wouldn't want to stay anywhere else.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bettyboop809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this review, 10 January 2014
Dear Madamme,

thank you very much for your nice review, we are very pleased to know that you had a great time with us. We are even more pleased to know that you apreciate the service of our staff.

If you come back to Lisbon, please let us know some days before and we will welcome you with our repeater customer attentions.

See you soon in Neya Lisboa!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

What an amazing hotel! Although it is a modern, clean hotel what made our stay amazing was the staff. Catia, Goncalo, Raquel and Viegas, were absolutely amazing. They made us feel right at home in fact they treated us like family. After our horrible stay in barcelona we had a wonderful stay in lisbon. The hotel is awesome. Nice garden area. They provided us with a laptop to use. They even had a massage pillow in the room which came in handy. The breakfast was 5 star and the menu was different everyday. The ownership and management should be especially proud of their professional and attentive staff. We were on our honeymoon and the staff made it very special for us. We will definitely be back again and again.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Docvirk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this review, 6 January 2014
Dear Sirs,

thank you very much for you nice review. We are very glad to see that you had a great time with us, but we are even more happy to know that you really apreciate our best weapon.... our staff.

Thank you once again and hope to see you soon back in Neya Lisboa!

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neya Lisboa Hotel

Property: Neya Lisboa Hotel
Address: Rua Dona Estefania, 71-77, Lisbon 1150-132, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #87 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:4 star — Neya Lisboa Hotel 4*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to Neya Lisboa Hotel, a physical and mental retreat where every detail was thoroughly considered to provide you with a unique stay in harmony with nature. We are strategically located in the heart of Lisbon, but a good way from urban agitation. You will enjoy a carefully created atmosphere which will provide customers with a deep sense of calm and relaxation.The concept of Sustainability gains a new meaning with us, by implementing in all our activities strong policies of environmental and social responsibility. This combined with high-end gastronomy, personalized services, SPA and a Business Center make Neya Lisboa Hotel a haven for those wishing to have unconcerned tourist experiences or formal business trips. ... more   less 
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