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“Good in almost all ways”
Review of Neya Lisboa Hotel

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Neya Lisboa Hotel
Ranked #96 of 255 Hotels in Lisbon
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 12 April 2014

Realy good hotel (smart and clean, helpful staff, great breakfast buffet, good value for money) 10 minute walk from Metro station; the only reason I cannot give the maximum rating is that I booked a twin room and had that booking confirmed, and then on arrival was told that because of a large group booking there were no twin rooms available. They did organise for a small portable bed to be added to the room but obviously I was nonetheless a bit disappointed. I would advise you double check your room type for absolute reassurance by e-mail direct from the hotel. Otherwise great.

Stayed: April 2014, travelled with friends
Review collected in partnership with this hotel
Thank Martin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 14 April 2014

Dear Sirs,

thank you very much for your review, this is our best weapon to keep improving day by day.


Hope to see you soon back in Lisbon, of course in Neya Lisboa Hotel.

Kind regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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287 - 293 of 1,361 reviews

Reviewed 11 April 2014

I spent two nights at this property in early April 2014. My double (used as a single) was very comfortable and nicely appointed. The location is very quiet--no noticeable street noise, even with the window open all night. The bed was very firm but very comfortable, and the bathroom is totally modern. The breakfast buffet is good with plenty of offerings that cater to German and Dutch guests--cheeses, ham, fresh fruit, yogurt. Front desk staff were exceptionally helpful and speak excellent English.
The only real weakness of this hotel were:
Lighting, especially near the bed. I could not have read a book without my portable book light. It would be easy enough for the hotel to address this problem with better bedside lamps.
The location, which is not ideal for tourists. It is located a bit north of the downtown and historic neighborhoods. Since Lisbon is VERY hilly, it is OK to walk into town but would be a major hike back to the hotel. There is a bus (#760) that runs all the way down to the waterfront that stops only two blocks from the hotel . There is also a metro stop within a five-minute walk--easy going from hotel to metro, but a steep hill coming back up.

I strongly recommend an all-day bus/metro/tram ticket for approx. Euro 6/person. It makes using public transit very easy. I also suggest buying a good street map. The hotel and tourist offices provide freebies, but they have been printed by the tour bus companies and provide more insight about tour bus routes than the location of public transit and other useful information.

Room Tip: Rooms on the top floor have a mansard roof, so the ceiling is sloped. It would not be ideal for two...
See more room tips
  • Stayed: April 2014, travelled solo
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Thank bertocolliemom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 16 April 2014

Dear Sirs,

than you very much for your review. It is very important for us to know about our customer´s satisfaction as it is the best way to keep improving day by day.

Hope to see you soon back in Neya Lisboa Hotel!

Kind regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

We had a fantastic stay. The room was very clean and comfortable. Breakfast was great and more than expected. The hotel is a 5 minute walk to the metro station and very conveniently located to explore Lisbon.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Ricky295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 3 April 2014

Dear Mr. Ricky,

thank you very much for your "short" and nice review. We are very pleased to know that you had a great time with us.

Hope to see you soon back in Neya Lisboa Hotel!

Best regards

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Reviewed 2 April 2014

We stayed for a long weekeng and had a great experiece. Although the Hotel is not in the center, it`s only a nice 20 minutes walk away (downhill, very important in Lisbon). The room was big, nice large bed and big bathroom, and even have a massage pillow. They gave us a bonus for a free 15 min massage in the spa, but we didn't use, no time. The breakfast ok, although the first day there was no fruit. We took a cab to go back to the hotel from the Chiado, at night, and the cost was arround 6 euros. The Hotel is just by a Hospital, if you tell the driver you want to go to there, they take the short way.

  • Stayed: March 2014, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank rojofresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 3 April 2014

Dear Sirs,

thank you very much for your review. It is very important for us to know about our customers satisfaction with the one and only target of keep improving day by day.

Hope to see you soon in Lisbon, of course in Neya Lisboa hotel.

Hasta pronto!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

Hotel is beautifully and would have been perfect if it was a little closer to the main shopping and tourist area. I found the steep walk into the tourist areas very tiring and you are either very fit or use taxis.

Room Tip: All rooms were great. I stayed twice.
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  • Stayed: March 2014, travelled on business
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Review collected in partnership with this hotel
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 2 April 2014

Dear Mr. Michael,

thank you very much for your review. We are glad to know that you had a good experience with us.

Hope to see you soon back in Lisbon, of course in Neya Lisboa Hotel!

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

This is a nice hotel, the rooms are nice, spacious and very clean.
The only remarke is the breakfast: when we arrived at 10 am there was almost no choice of fruit and jam, the table was not clean enough.
A pity foir such a nive hotel!

  • Stayed: March 2014, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank clara50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 1 April 2014

Dear Ms. Clara,

thank you very much for your review. It is very important for us to know about our customers satisfaction with the one and only target of keep improving day by day.

Hope to see you soon back in Lisbon, of course at Neya Lisboa Holel.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2014

I stayed at this hotel for 3 nights in March 2014

I loved this hotel, Its around a 5 minute walk from the metro station.

This hotel is no in the city centre its around a 15 minute walk down traditional streets and a lovely park.

The room itself was lovely very modern and airy. We had a room on the top floor so we had some amazing views of lisbon.

There are no irons in the room or available so please bring a travel iron because I had to purchase one when I arrived.

The breakfast was great lots of choice and plenty of it.

When returning to Lisbon I will return to this hotel.

  • Stayed: March 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ladream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lorite, Gerente at Neya Lisboa Hotel, responded to this reviewResponded 31 March 2014

Dear Sirs,

thank you very much for such a nice review. We are very glad to know that you spend a good time with us.

Please do not hesitate to contact us with some time and we will welcome you with our repeater customer attentions.

Thank you once again.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neya Lisboa Hotel

Address: Rua Dona Estefania, 71-77, Lisbon 1150-132, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
Ranked #96 of 255 Hotels in Lisbon
Price Range: £65 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neya Lisboa Hotel 4*
Number of rooms: 76
Official Description (provided by the hotel):
Welcome to Neya Lisboa Hotel, a physical and mental retreat where every detail was thoroughly considered to provide you with a unique stay in harmony with nature. We are strategically located in the heart of Lisbon, but a good way from urban agitation. You will enjoy a carefully created atmosphere which will provide customers with a deep sense of calm and relaxation.The concept of Sustainability gains a new meaning with us, by implementing in all our activities strong policies of environmental and social responsibility. This combined with high-end gastronomy, personalized services, SPA and a Business Center make Neya Lisboa Hotel a haven for those wishing to have unconcerned tourist experiences or formal business trips. ... more   less 
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