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“Warm and friendly staff that make me long for Lisbon.” 4 of 5 bubbles
Review of InterContinental Lisbon

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InterContinental Lisbon
Ranked #50 of 247 Hotels in Lisbon
Certificate of Excellence
London
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Warm and friendly staff that make me long for Lisbon.”
4 of 5 bubbles Reviewed 5 November 2012

Stayed here with my friend and 22 month old daughter for 4 nights and it was fantastic.

The biggest pros were:

The staff: Very warm and welcoming, my daughter who never smiles was waving at everyone and saying ola by the end of the trip. This is clearly a business hotel but the staff were really good with families with children. They were incredibly goodnatured.

The location (quieter road, across the park, short walk from Marquis de Pombal roundabout and also the first stop for the 48 hour tour buses).

Breakfast: Really good selection with something for everyone. Loved the fruit selection, spoilt for choice! However, if not included with your package, it's a pricey €24. So, just how much are you willing to eat in the morning?

The biggest con for me was the room service menu as it didn't have a description of the different items on the list, just the name of the dish or drink. Hagrid's Cream of Vegetables??????? This was on the children's menu but the vegetables were not listed. White Lady????? A cocktail, but no idea what was in it.

I would definitely stay here again and hopefully they'll have new menus.


Fantastic and recommend 100%.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LDNisALRIGHT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (353)
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Caracas/Munich
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 November 2012

First of all.. Lisbon is not expensive, so this might be a good chance to get a 5 stars Hotel at a very good price.

Price: We were lucky to get a special rate for around 70-75 Eur a night (no breakfast!..) a bargain.. if you find a rate like this just book it

Location: Very good location, its about 3 minutes walk to the Marques de Pombal square, which is the central point to get the city tours hop on hop off style, there is a metro station, you can also walk to the downtown (15-20 min) and there is a Avis almost in the same building of the Hotel if you want to travel outside Lisbon. A Taxi to and from the Airport will cost you 12-18 EUR depending on the time

Quality and Service: Five star.. no doubt. The concierge and the people at the Reception are very very helpful

Conclusion: If you find it for a good price, just go for it

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank zuagroaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 5 November 2012

This is quite an expensive hotel but luckily we managed to get a good deal on laterooms.com. We paid €114 for one night. We were on the 18th floor (top floor) so had a good view. We were really looking forward to using the pool and sauna, and the receptionist told us that we could use the health club across the road (Clube iv), after we had checked in, we packed our swin bag and took the uphill 10 minute walk up to the health club. At the club, they told we would have to pay €15 each to use the facility, which we thought was a bit expensive. The hotel should really inform you of the financial implications of using the club. The rooms are well finished and very comfortable. Great bathroom with lovely products. The mini bar was the best I have every seen, but unless you are absolutely rolling in money, you wont be buying anything - about €15 for ONE measure of spirit. We ate in the bar, this was OK. Regretted not eating in the restaurant as I think this was better value. The have a €30 fixed price menu. This is a lovely hotel, about a 15-20 min walk from the main centre. We enjoyed our stay, but probably wouldn't go back - it was a bit too upper class for us!!

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mareesa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Truro, Canada
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 bubbles Reviewed 2 November 2012

Its a hard call for this place. I got one of those non-refundable rooms oct 28 thru oct 31 264 euro = 334$. Great price for a good room. Room 718 The whole interioir is covered with marble or leather. Even in the elevator. Somebody is always cleaning something everytime I leave my room. Its a beautiful hotel. Except... The shower has a big rainfall faucet on it and I went to adjust it and grabbed on the top, it was filthy and some of the furniture hadn`t been dusted for quite awhile. One night I drank one of the mini-bars small Coke and a very small can of pringles like "complimentary size". When I was leaving to checkout I thought to myself 7 euro max for both, The girl at the desk said "15.40 euro" I almost fell off the floor. I said how can you say that with a straight face" That is outrageous! Rum and coke in the bar 10.50e, breakfast 25euro "american style" . the thing is your stuck here, nothing close by, no restaurants stores , cafes, nothing., MDonalds 10 minute walk downhill and the worse part is coming back up again.
Pros = Good comfortable room with a great price, free high speed internet, didnt have to pay for our small dog, Great staff, very helpful. Quiet rooms. Mostly uper clean.
Cons = Lousy location, OVER-PRICED (except for room cost).
Taxi cost to main square 3.50E one way. Breakfast 25euro at hotel... Would I stay here again? No, The hotel gives you a great price to lure you in, but you need a bank loan to eat there...

Room Tip: Probably all of them
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  • Stayed October 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Colin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 1 November 2012

My wife and I stayed October 12 to15TH and then again on the 19th. The rooms are great and the service went beyond. My wife had fractured her foot the day we left Ottawa. At the Hotel they were able to provide a wheel chair without charge. The Hotel is located a little out of the action ( Old Town) but cabs are very reasonable.

  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jonjonOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hartlepool, United Kingdom
Level Contributor
249 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 31 October 2012

when the taxi pulled up at the entrance and the doorman opened the door for me and got my luggage out of the boot i knew i was at a good hotel.
i checked in and was allocated a room on the 15th floor, when i got up there the curtains were open as it was still day light the view was brilliant right across the city to the sea also a bridge what i can only describe as a smaller version of the san fransisco golden gate bridge also near to the bridge a large statue of christ with his arms outstreatched.
The room was pure class and large.A king size bed with 4 verysoft pillows a quilt and all in egyptian cotton 2 bedside table lamps, also 2 reading lights what swivel from the wall lovely decor 4 pictures hanging from the walls.A sony sound system mini bar with soft drinks, beer and champagne then in the cupboard next to the mini bar was 4 half bottles of spirits 4 bottles of port and 18 yes 18 assorted minatures and other confectionary.back to the room there was a comfertable chair with foot stool a writing desk and chair oh and a drinks table a vase with flowers
abserloutly brilliant.Bathroom high class toileteries, his and hers sinks,toilet bidet a drentcher shower heat also a shower heat on a flexi hose,huge bath sheets hand towels bathrobe and slippers,not forgetting air con, i'll say it again brilliant.creamish coloured carpet with not a speck of dirt on it.

Room Tip: the higher you are the better the view
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  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank weegram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orleans, Massachusetts
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 27 October 2012 via mobile

The location is across from Parque Eduardo VII on a hill with views of the city. It is a 6-8 Euro cab ride to most restaurants and sights. The staff, on the most part, are helpful. The buffet breakfast is pretty good as is the buffet dinner. The rooms are beautifully and simply decorated. It is right next door to the Ritz Four Seasons which is helpful if the cab driver doesn't know the hotel location.

Stayed October 2012, travelled as a couple
Helpful?
1 Thank sallywe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Lisbon

Property: InterContinental Lisbon
Address: Rua Castilho, 149, Lisbon 1099-034, Portugal (Formerly Tiara Park Atlantic Lisboa)
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in Lisbon
#25 Business Hotel in Lisbon
#25 Romantic Hotel in Lisbon
#44 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Lisbon 5*
Number of rooms: 331
Official Description (provided by the hotel):
Located between Eduardo VII Park, Marques de Pombal Square and the luxurious Avenida da Liberdade, InterContinental Lisbon sits at the heart of Lisbon society. With discreet refinement, contemporary design and expansive views of the Tagus river, this stylish new addition is the ultimate choice for experiencing Lisbon. Experience Portuguese heritage from the cosmopolitan flavours at L'Appart restaurant to the exemplary service of our concierge team, who will help you bring insider Lisbon to life. ... more   less 
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Also Known As:
Tiara Park Atlantic Lisboa Hotel Lisbon
Tiara Park Atlantic Lisboa Lisbon

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