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“Lisbon elegance”

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InterContinental Lisbon
Ranked #50 of 247 Hotels in Lisbon
Certificate of Excellence
Castro Valley, California, USA
1 review
“Lisbon elegance”
5 of 5 bubbles Reviewed 21 November 2013

We stayed 4 nights in this hotel before a cruise. Everything about this property, room, restaurant, staff, bar were exceptional. Walking distance to the "hop a bus" starting point. We felt safe in the area. We did not find a lot of restaurants in the immediate vicinity but the hotel food and service was so good, we had no problem eating there each night. We would return there in an instant.

Stayed October 2013, travelled as a couple
Helpful?
Thank cruznduo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,512 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (357)
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England
Level Contributor
146 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed 20 November 2013

Very impressed with all the staff and facilities at this Hotel. I had made some special requests about a high up room looking over the Park and The River which was taken notice of and asked for a bottle of bubbly in the room before arrival which was very successful. The room and facilities were exceptional as was the cleaning. Easy reach of all the sights if you enjoy walking but loads of public transport around and it is so cheap so use it!

Breakfast rate was far too pricey at €26.50 per head but just head down the road towards Praca Marques de Pombal and there are loads of very good cafes including Cafe Nicola.

Shop around for prices because I booked through Otel.com and was far cheaper than anyone else. A real bargain for a 5* Hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HeadBrewerEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

As part of a 3 night pre-stay before a river cruise, I stayed at this property. The hotel is full of marble throughout and the room was more than spacious with plenty of closet space. Due to the overnight flight arriving at 8:00 am and the ground transfer, the arrival was at 9:15 am. The hotel had the room ready, which was fortunate, as the jet lag had taken a toll on me. The staff was friendly, welcoming and even let me change U.S. dollars to the Euro. This hotel is in downtown, but somewhat on the perimeter, so walking is not a good option to the city center.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank borntotravel863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 17 November 2013

I was rather disappointed with this hotel. It has no character whatsoever. I would call it a 4* hotel rather than a 5*!
The rooms are absolutely bare, they didn't even give us slippers and a bathrobe! I would expect this from a 5* hotel!
We didn't even get a bottle of water complimentary which all the 5* hotels I have stayed at have done so.
It is also far for the usual touristy places so we caught the metro which is around 6-7 min walk from the hotel.
Staff weren't particularly accommodating, just the standard stuff.
I wouldn't wanna stay here again due to its location and bare characterless rooms.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank LittleTraveller2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
67 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 16 November 2013

Nice, spacious, rooms overall, but no in-room bottled water or coffee. Hotel is a significant walk to the usual tourist attractions.
A Significant negative which would keep me from staying there again: they charged me 23 euros for one local phone call. A borderline SCAM.

Not related to the hotel directly, but the taxis from the airport have a systematic scam (RIGGED METERS) which charges 28 euros instead of the usual 12-15 euros. Ask hotel staff for assistance before settling with the taxi driver.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bob4378
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 November 2013

We stayed three nights at this hotel which was near a park (Parque Eduardo VII). Our room had a nice view of the park, which was really refreshing in particular when we woke up in the morning. Whether at the check-in counter or in the restaurant, we found that the staff were very friendly and efficient. The hotel was near an underground railway station (about 10-15 minutes' walk) and we could gain access to most tourist spots easily. We will stay in this hotel again if we visit Lisbon next time.

Room Tip: I think higher floors have better views.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franschhoek, South Africa
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 11 November 2013

This is a very good hotel. Lots of detail sorted out by very professional staff. The restaurant does exceptional dinner, lunch also very good although breakfast was a bit average. The whole experience feels five star.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruce E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Lisbon

Property: InterContinental Lisbon
Address: Rua Castilho, 149, Lisbon 1099-034, Portugal (Formerly Tiara Park Atlantic Lisboa)
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in Lisbon
#25 Romantic Hotel in Lisbon
#25 Business Hotel in Lisbon
#44 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Lisbon 5*
Number of rooms: 331
Official Description (provided by the hotel):
Located between Eduardo VII Park, Marques de Pombal Square and the luxurious Avenida da Liberdade, InterContinental Lisbon sits at the heart of Lisbon society. With discreet refinement, contemporary design and expansive views of the Tagus river, this stylish new addition is the ultimate choice for experiencing Lisbon. Experience Portuguese heritage from the cosmopolitan flavours at L'Appart restaurant to the exemplary service of our concierge team, who will help you bring insider Lisbon to life. ... more   less 
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Also Known As:
Tiara Park Atlantic Lisboa Hotel Lisbon
Tiara Park Atlantic Lisboa Lisbon

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