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Marques De Pombal Hotel
Ranked #41 of 247 Hotels in Lisbon
Certificate of Excellence
Tenerife, Spain
Level Contributor
100 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Can´t go wrong here.”
4 of 5 bubbles Reviewed 13 December 2011

I chose this Hotel because of the positive reviews in Tripadviser and my limited time to "look around for options". Fortunately, my choice was good! Unfortunately, I could only stay for one night.
My room was absolutely impecable, great mattress, pillows and bedlinen, nice bathroom, convincing towels... even a nice view over rooftops of Lisbon and evening sun!
Breakfast was ok for tourist standart, but don´t expect extra service or cosy athmosphere. It´s busy down there (basement, no windows), but very international!
People at the reception desk will make you want to come back, they are very friendly, very helpfull and very professional, be it for an extra charger for your Blackberry (5 minutes) or organizing a city tour with very convincing guide, within 20 minutes. Thank you very much!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elydia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,584 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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  • English first
  • French first
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English first
San Juan, Puerto Rico
Level Contributor
112 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 9 December 2011

very nice hotel is a 3.5 up hotel star, close to everything ,i really enjoy this hotel ,the personnel so warm and if you need information so great maps and info, acrross the street yoy can take the bus and at the corner the metro station. some blocks hard rock cafe, and the street back hard rock you can walk in the peatonal street that have a lot of restaurants and good prices!!!

Room Tip: well my room was in front of the street and no noise
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  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nabilafarhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 6 December 2011

We really enjoyed our stay and the room was very clean. We loved the fact the room was so quiet. The wired internet worked well. The breakfast was good and plentiful. It is in a very nice area and we were able to walk to most places. Hotel staff was very good meeting our needs such as taxi's and information. The only issue we had was the restaurant in the hotel. We did not like our meal and did not eat it. The waiter cleared our plates and never asked us why we did not touch our food or was something wrong. We felt uncomfortable voicing our dislike of the meal and felt the wait staff should have address it with us. Other than that I would recommend this hotel and we would stay there again.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nel58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
178 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 28 November 2011

This hotel had it all. The breakfast was a treat. The rooms were clean, roomy. We didn't have any noise. One of the first times we have stayed to eat a dinner in a hotel restaurant. It was very good. Not the "normal" hotel food. It gave us the flavor of Portugal. We played cards with our friends in the bar. They made us feel at home. The location was good since we all like to walk. We went all over the downtown area- Rossio, Belem. The metro is so close! The people were very helpful at the front desk with ideas what to do. When we go back, this is where we will stay.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wgroves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level Contributor
397 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 498 helpful votes
4 of 5 bubbles Reviewed 25 November 2011

For the price you pay, and the location, this is really a comfortable choice for Lisbon. There is a metro entry point right in front of the hotel doors, making connections everywhere easy. I would have preferred a location slightly closer to Rossio, if I had to choose again, but no matter, the walk from the hotel down the boulevard is very pleasant. The rooms are not very large, compared to average four star chains, but they are not of the closet-sized European variety either. Basic furnishings, a small LG flat panel TV, but really great firm mattresses, and bedding/pillows of surprisingly high quality. Others mentioned the pillows in reviews and we loved these too. One of the more comfortable beds we have had over years of traveling. My absolute favorite two things about this hotel were the shower, and the cleanliness. The shower pressure, temperature, placement of curtain relative to built up edge to avoid water leaking all over - all perfection. The person who cleaned our room did an impeccable job every day, and everything in the room and bathroom was always spotless. They organized all the items with care, but without disturbing the general order, and didn't cut corners in any aspect of housekeeping. The wake up calls got mixed up a few days, and the wifi sometimes left alot to be desired (other times it was super-fast). I found the desk staff to be helpful, and polite, but not very friendly. This was just fine. The breakfast staff are particularly unfriendly however- a smile here and there, would not kill them - instead they whisk away plates and look rather sad to be there. Breakfast itself is nothing to write home about, the fresh fruit is nice, and the cheeses and bread selection are good - you won't go hungry. But get your coffee elsewhere. Coffee is just a sad affair at this hotel.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Matars_Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Jersey, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 November 2011

I stayed at the Marques for four nights and I would definitely stay there again. The staff were very nice and the location can't be beat. It is only one block from Marques de Pombal Square and Edward VII Park, and a 15 minute walk from Rossio Square. There is also a subway station just across the street. My room was very clean and comfortable, and I especially liked the iPod docking station, free internet access, and free breakfast. I got a great rate by booking online and pre-paying (about 90 Euro per night). I had business at the Lisbon Congress Center which was only a short taxi drive away (15 minutes/7 Euro).

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, RF
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 18 November 2011

I was choosing a hotel in Lisbon according to multiple hotel descriptions and finally has chosen Marques De Pombal mainly because of location (close to Marques De Pombal square, from where start multiple excursions + not far from shopping centers). My expectations were completely satisfied. Location was superb, on the main street - Avenida Liberdade, 30m from Marques De Pombal square, close to Corte Ingles and Amoreiras shopping centers. On Marques De Pombal square you can take city tour, tickets are sold on hotel reception. On reception you can also get all necessary information about other excursions and also order them. I bought Grey Line city tour, valid for 48hours, price=15eur. Hotel is situated not so far from Tejo river and Commerce square (about 15 min on foot). City buses stops are located close to hotel too. Reception people are extremely polite and always try to help and to advice you the best ways to see the city. I also organised individual tour through Reception - price was 130eur for abour 5hours excursion to Mafra-Ericeira-Cascais, Mercedes minivan with the driver-guide.
The hotel is extremely clean, my best respects to housekeeping dept, good work.
Breakfast is not bad, but the choice is not so wide, all the served items are repeated every day: edds, cheese, ham, pastry, bread, coffee+tea, juices, mineral water, milk. Waiters are working extremely fast, all the tables are clean. There are flovers on the tables.
I had a room on the 1st floor, good size, about 18-19m, there was a TV, a bed, 2 tables (for work and for reading), chairs, bathroom, corridor.
The unique disadvantage is the WI-FI, which was awfully slow! Practically no signal.
In any case, I liked the hotel, I could recommend it to everyone, going to Lisbon!

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Oly_MM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Marques De Pombal Hotel

Property: Marques De Pombal Hotel
Address: Avenida da Liberdade 243, Lisbon 1250-143, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#20 Family Hotel in Lisbon
#24 Business Hotel in Lisbon
#26 Romantic Hotel in Lisbon
#36 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Marques De Pombal Hotel 4*
Number of rooms: 123
Official Description (provided by the hotel):
Located in the most prestigious quarter of central Lisbon - Avenida da Liberdade, this brand-new first class hotel boasts of its distinguished and contemporary atmosphere and decoration, while offering a perfect blend of excellent accommodation and service, together with the traditional Portuguese hospitality. All the 123 rooms provide, full soundproofing, individual air conditioning, hairdryer, make-up mirror, satellite TV, ihome, work desk, two direct-dial telephones with voice mail, individual safe box, minibar, Free Wi-Fi, High Speed Internet Access Free, nightly turndown. The accommodation offer is supplemented by our Buffet Breakfast, the BLU All Day Dining Bar with Meals "a la carte" from 12h30 to 00H30, Bar from 10h30 to 01h00 and 24 hour room service. Additionally, we offer 2 meeting rooms, 1 business office, audiovisual equipment, fitness centre with gymnasium, personal trainer, sauna and steam bath, hairdresser, esthetic studio, private garage, valet parking, 24 hour concierge, rent-a-car, laundry and dry cleaning service, ironing service, wake-up call and daily newspapers. Metro station - Marques de Pombal - at 20 m. ... more   less 
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Also Known As:
Marques De Pombal Lisbon
Hotel Marques De Pombal

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