I set up a Pancho walking tour in Lisbon for about 50 people from a cruise. The guide was given the incorrect meeting place from his manager and was a no show. Picture 50 people off the ship and no where to go and have no clue what to do!!!
I've done walking tours in many other cities, some with Pancho Tours. They've always worked out and I highly recommend the free walking tours but not this time in Lisbon.
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