We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Internacional Design Hotel
Ranked #48 of 253 Hotels in Lisbon
Certificate of Excellence
Reviewed 25 October 2013

We picked this hotel with Trip Advisor reviews and we were not disappointed.The location is superb, in the heart of the old city and easy walk to all amenities.
The hotel decor is moden and well done. Very quite for its location. Rooms were of a good size and very clean.
The staff were exceptional, helpful, and spoke good english.
Thank you for a great stay.

Stayed: October 2013, travelled as a couple
Thank dh282828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Owner at Internacional Design Hotel, responded to this reviewResponded 26 October 2013

Dear Guest,

I´m very happy that you had a great stay in our Hotel.

Thanks you so much for your kind words.

Regards to New Zealand

Alexandre Martins
ceo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,553)
There are newer reviews for Internacional Design Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

560 - 566 of 1,553 reviews

Reviewed 25 October 2013

Super modern hotel in centre of city. Small rooms - but modern with fun, quirky decor. Nice views of one of the main city squares from a minute balcony. Bath/Shower a bit awkward for older visitors. Gave us a great restaurant recommendation (Casa Nostra). Quick to find taxis for easy travel in Lisbon. Really comfortable bed.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank IngwePhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Owner at Internacional Design Hotel, responded to this reviewResponded 26 October 2013

Dear Guest,

Thank you for choosing Internacional Design Hotel for your
recent stay in Lisbon.

I was delighted to hear you had an enjoyable time at our
hotel.

We hope to see you again soon.

Regards from Lisbon

Alexandre Martins
ceo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

Stayed here for four nights in October while visiting Lisbon. The hotel is located in a perfect location on Rossio Square. It is very easy to explore the entire city from here. Although the hotel is located on a busy street, it was still fairly quiet in the room. The hotel is unique as other reviewers have mentioned and the breakfast was one of the best we had in Portugal. The problems that one reviewer said about breakfast are those that can happen anywhere - waiting for a table, running out of some items. We thougth the breakfast was great! The staff was also very accomodating. The rooms are a bit on the small side, but still very adequate for two. Would definitely recommend the hotel.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Seala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Assistant Front Office Manager at Internacional Design Hotel, responded to this reviewResponded 27 October 2013

Dear Guest,

Thank you for your kind review.

I am pleased you enjoyed our prime location, and the quietness in our rooms, despite the street noises that are common in every major city centers.

On your next visit you should try our bigger room types, such as Medium or Large. Contact me directly so I can help you find one suiting your needs and preferences.

Warm Regards from Lisbon

Nuno Matos Lopes
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2013

There could hardly be a better place from which to really experience Lisbon. Excellent hospitality and service. Very helpful, efficient and friendly staff - always ready and kind.

The room was good. The bed was a dream - fluffy, clean, soft, best sleep in years. The location couldn't be better. It is close to the most beautiful places in Lisbon, as well as to the main attractions.

I was not expecting the breakfast to be this good!! Every morning I would wake up in a hurry to not miss the amazing breakfast :)

I would come back here again in the future!

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ariel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Assistant Front Office Manager at Internacional Design Hotel, responded to this reviewResponded 27 October 2013

Dear Guest,

Thank you for taking the time to let us know about your stay with us, we are always very pleased when our guests had such a pleasant time.

Please do not hesitate to contact me directly next time you come to Lisbon, so I can show you the different themes on each floor.

Hope to see you soon

Best regards,

Nuno Matos Lopes
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2013

The location of the hotel is top: located right at the main square it is an ideal starting point to explore the city. A Metro station is also really close by. The staff was super friendly and helped us a lot with tips and restaurant reservations. The hotel is stylish and every floor has a different theme, so the rooms are decorated differently. Sadly, the room was pretty small so next to the bed there wasn’t much room left for anything else. Also, as it’s located right on the main square it was a little noisy during the night and in early morning. They have a really rich and tasty breakfast with a variety of choices (international as well as some typical Portuguese food). And it’s worth trying the cocktails in their bar from which you can also enjoy a really nice view over the main square.

  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kaffeeanne_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, Front Office Manager at Internacional Design Hotel, responded to this reviewResponded 22 October 2013

Dear Guest,

Thank you for sharing with us your thoughts about our Hotel.

I have to agree that our location right in the center of the city is key when planning your trip and visiting Lisbon.

Downtown is where everything happens and sometimes our double windows are not enought for occasional noises. Luckily it doesn't happen often.

We have different categories with different sizes, next time try a bigger room as a Medium or a Large one. The experience will be different and I truly believe that will exceed your expectations.

Please do contact me directly next time you come to Lisbon, and I will make sure together we find a room and concept that better suits your needs.

Kind Regards,

Diogo Heleno
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

As many others have commented, this hotel is situated is an ideal location. Unless you're willing to pay considerably more then the rooms are small but have everyhthing you need and are very comfortable. Each floor is decorated in a different modern style, we had a 4th floor room with great views into the square and down the street but it does get noisy in the early hours with the bins being emptied and there is the traffic in the background constantly however the door onto the "balcony" (more of a ledge) cuts this out completely. On our side of the hotel there was opera being played from one of the restaurants from breakfast to dinner which was actually very pleasant. There was however a regular smell from the drain when we had the balcony door open, it didn't smell when you looked over the balcony just inside the room, closing the door removed the smell - strange.

Talking of breakfast this is where the hotel slips up. Whilst the choice and quality is great the service is chaotic, tea/coffee service is very random (earier to use the Nespresso machine to make your own and it's better), the food often runs out and you then have to get it refilled, the toaster cant cope, it's just too small and too slow, they dont have sufficient glassses for the cold drinks and getting a table can be problematic some mornings. Receiving any hot disk you order is random, the staff forget who ordered what. They are though very helpful but they need the whole service being better organised.

The bar does an excellent G&T!

The front desk staff are great, smily and very helpful.

Room Tip: Rooms are small so be prepared. Cocoon rooms do not have a street view (I believe).
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ferraris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, General Manager at Internacional Design Hotel, responded to this reviewResponded 22 October 2013

Dear Guest,

Every review is important for us, but more so, those reviews when guests show us the areas where we can improve our service.

I have informed our maintenance department about the strange smells in your room, and they are following up on it.

I´m glad to know that you found our soundproofing windows efficient.

On behalf of our F&B team, I would like to apologize for any delays you might have experienced during the service.

We are in the process of reorganizing our breakfast service, preparing for the opening of the brand new Restaurant.

Warm Regards,

Sara Freire
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2013

Good experience but might have been better. It seems that there is a bit of a communication gap since we requested a single mattress for our trip but yet again were presented with two separate mattresses, which is not a big surprise in Europe. When i requested a new room they told me but of course, meanwhile putting some sort of padding on the two mattresses to make it feel like a double sized on, which I have to say wasn’t a total failure. The next day we were told that there are no room with a double mattress at all; they just do not exist in the hotel.
While the location is central it does get noisy in the morning and at night with the restaurants and morning garbage collection. Rooms are small, almost Parisian size small and we didn’t get the smallest room available, which is not a big deal as we spent all of the time outside. Breakfast was very good with freshly squeezed juices and tasty treats but service was a bit spastic at times. Shower and high speed internet connection were also excellent. However the lighting in the bathroom is not very bright so putting on my makeup was a bit problematic and there is a usual barely blowing hotel hairdryer.
While a good place I would probably not come back as the same level of service with a similar location can be had at a much better price in Lisbon.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank anutaNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
I_Design_Hotel, General Manager at Internacional Design Hotel, responded to this reviewResponded 20 October 2013

Dear Guest,

Thank you for taking the time to share your opinion about the hotel and your stay here.

I would like to apologize for the inconvenience you felt regarding the two separate mattresses and how it affected your stay and your opinion about us.

Our Maintenance Department have in their “to do list” improving the quality of light in the room you have stayed.

Finally, I would like to take this opportunity to ask you to contact me directly next time you visit Lisbon.
This way I will be able to better address your needs, and offer you a great stay in Lisbon.

Kind Regards

Sara Freire
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lisbon hotels
Baixa, Rossio & Restauradores
Hotel Santa Justa
Hotel Santa Justa
#19 of 253 in Lisbon
1,557 reviews
Baixa, Rossio & Restauradores
Brown's Central Hotel
Brown's Central Hotel
#31 of 253 in Lisbon
818 reviews
Baixa, Rossio & Restauradores
The Beautique Hotels Figueira
Show Prices
Show Prices
Show Prices
Chiado & Carmo
Lisboa Carmo Hotel
Lisboa Carmo Hotel
#24 of 253 in Lisbon
992 reviews
Baixa, Rossio & Restauradores
Vincci Baixa
Vincci Baixa
#55 of 253 in Lisbon
1,579 reviews
Bairro Alto, Bica & Cais do Sodre
LX Boutique Hotel
LX Boutique Hotel
#44 of 253 in Lisbon
1,506 reviews
Show Prices
Show Prices
Show Prices

Been to Internacional Design Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Internacional Design Hotel

Address: Rua da Betesga 3 | Rossio, Lisbon 1100-090, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Lisbon
#13 Romantic Hotel in Lisbon
#21 Business Hotel in Lisbon
#43 Luxury Hotel in Lisbon
Price Range: £98 - £367 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Internacional Design Hotel 4*
Number of rooms: 55
Official Description (provided by the hotel):
Enjoying the best possible location in Lisbon, this modern boutique design hotel is born, like a phoenix, from the ancient structures of one of the first luxury hotels in Portugal. The daring use of the colour Lilac in its façade, right on the traditional Rossio Square, denounce to the world the purposes of reinvention and exclusivity offered to a happy few. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hotels.com, TripOnline SA, Ebookers, Agoda, LateRooms, Evoline ltd, 5viajes2012 S.L., getaroom.com, Cancelon and HotelQuickly so you can book your Internacional Design Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Internacional Design Lisbon
Hotel Internacional Design

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing