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“Enjoy life in Lisbon”
Review of Palacio Belmonte

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Palacio Belmonte
Ranked #154 of 445 Speciality Lodging in Lisbon
Miami Beach, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Enjoy life in Lisbon”
Reviewed 28 May 2013

Exellent place to stay in Lisbon for couples on a weekendtrip (with cash!).

Choose a room with a roofterrace where you can have breakfast. Very nice views of the river and the old town. The small pool is geat in the afternoon.

This is not a businesshotel. in order to enjoy this place you should be a slow traveller, then it is really nice. (but no bar and no restaurant).

Small local shuttle buss (public) from hotel to city center and back all day

  • Stayed May 2013, travelled on business
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Helpful?
Thank MrTaxconsultant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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81 reviews from our community

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Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
athens
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 May 2013

We visited Losbon at February 2013.
The weather was fantastic. We enjoyed 3 sunny days.
Palacio Belmonte is a very special place in Lisbon.
Everything in the hotel reflects the personality of the owners.
They are really special and unique people.
During our stay we felt very comfortable. It was a home away of home experience.
Every suite is different and has a special characteristic.
Our suit was expanding in three levels and was very spacious.
Breakfast was very simple but extremely luxury.
The location was perfect. Just opposite the Castle in the heart of ALFAMA district.
The view from our room was really breathtaking.
I will definitely visit again this property.
It is definitely one of the top three properties I have ever visited.
Do not forget that Palacio Belmonte isn't a traditional hotel.
Is a residence where you feel the hospitality.

  • Stayed February 2013, travelled as a couple
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Helpful?
Thank alexandrosAthens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 April 2013

We just left Palacio Belmonte. This is not a typical high end hotel. You are staying in an impeccably restored mansion. The public areas are gorgeous and they are all available for your daily use. We chose to have breakfast every morning served in a large sitting room adorned with ancient Portuguese tiles. The breakfasts were perfect--eggs, ham, fresh fruit, fresh squeezed juice, fresh fruit, croissants.

Without asking, we were upgraded to a large, lovely room. My guess is you will never stay in a hotel room with such beautiful antiques. As an example, the doors to one of the cabinets were doors from an old chapel that were painted with religious scenes. They appeared to be ancient.

Owner and hostess Maria was a delight. She could not do enough to assist us. She truly wanted our stay to be special, and it was. She treated us as if we were old friends. Her assistant Nelson was charming and also made us feel very welcome.

We cancelled a reservation at a five star hotel in Baixa and were so glad we did. We paid a little more, but it was money well spent. As we left this morning we thought we may never stay somewhere so nice again.

  • Stayed April 2013
    • Value
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Helpful?
Thank Swaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 February 2013

Fantastic, Beautiful, Unique, Warm and Welcoming!

This is up there with the best places i have ever stayed and is so much more than a 5star hotel.

(it beggars belief that the four seasons is number 1 but given this has a smaller number of rooms I suppose it does not get the footfall)

Back to the Palacio - you are not simply staying in a hotel when you stay here it is essentially like renting your own private castle in the centre of Lisbon sleeping in a building that traces its history back to the very birth of Lisbon itself.

The restoration of this castle by the current owners was carried out with great taste and the communal spaces of the garden, library bar, drawing rooms and chapel for two are all exquisite and appear as you would have expected them to when the king lived next door.

Our room was without a doubt the niceset suite i have encountered in Europe and was set over three floors with a gorgeous rooftop terrace with wrap around views of Lisbon being the piece de resistance!

The service was personable yet discreet, we enjoyed a nightcap with the owner Maria (from the complimentary bar by the blazing open fire) who then gifted us Chamapagne on our second night to celebrate our birthday. Breakfast can be taken anywhere in the hotel and at any time of your choosing and Nelson who acted as our host could not have been more helpful with information, reccomendations & advice .

All I can say is Do not miss out on this place -sure it is a bit more expensive than some other supposedly five star hotels in Lisbon (and still way cheaper than the four seasons and some others) BUT to compare a 160m suite or a 3 floor suite as we had for a similar price to the standard fare you get is not a just or fair comparison.

If you want an experience you will remember and cherish and not just another standard suite /room then I cannot reccomend this highly enough.

I look forward to returning.

Finally like plenty of people who read trip advisor I start at the worst reviews first and go up and I have to say the experiences of Claire N bear no relation to anything I encountered and seem alien to my experience of both the building and staff.

If you want a more discerning view then check out the review on Conde Naste where it is their top reccomendation following an interview with Jeremey Irons who raves about this place!

  • Stayed February 2013, travelled as a couple
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Helpful?
2 Thank Ray C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 November 2012

Sometimes in life, one just has to treat oneself to wonderful experiences!

Staying for a week at Palacio Belmonte was such an experience. What a perfect way to experience Lisbon for the first time.

The building and superb renovation by owner(Frederic) , speaks for itself.

The staff( Maria,Nelson and Rita) were always pro-actively helpful and guided me to explore the true Lisbon. They sent me to a fabulous FADO Restaurant which was one of my trip highlights.

Morning breakfast on the Roof Terrace overlooking the River was a magical way to start the day.

Tea or drinks in one of the restored public rooms a treat.

Being a Boutique Hotel, I rarely saw other guests and felt at times like I had the Hotel to myself.

The Suite is just that-big enough to live in for the whole year!

The Hotel does not normally serve lunch or dinner which suited me fine.
Lunch,coffee,wine could all be enjoyed in the quiet Public Square and Cafe/Wine Bar just outside the front door of the Hotel. Dinner involved Restaurants recommended by the staff or found just by walking into the various eatery areas in Lisbon.

I had one experience whereby I could not get back into the Hotel late one night and had to wait a few minutes for the front door to be opened. But after that first experience I was offered a front door key to take with me for any future late nights.

The hotel has WI FI in the public areas which made emailing even pleasant sitting in such grand rooms with a cup of tea and I Pad.

Yes, the hand-held shower was a surprise at first but actually made sense and not an issue.

The Hotel is quiet allowing this light sleeper to actually sleep.

Overall, a wonderful experience.

My only regret is that I experienced it alone. What a place to experience with a Soulmate!
I doubt I would have left my Suite,let alone the Hotel!

Room Tip: Ask for a Suite with River views or the Suite adjacent to the Front door. Arrange for Hotel to col...
See more room tips
  • Stayed October 2012, travelled solo
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Helpful?
Thank Glenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 October 2012

This could be one of the most stunning destinations in Portugal. The Palacio sits near the top of the hill going up to the castle. It is almost secretive with a small doorway entrance from a courtyard which is also a thoroughfare. Inside it has been lovingly restored with great care and attention to detail. The rooms are magnificent, large and spacious and very comfortable. If you are lucky enough to have one of the rooms with an outside balcony the views across the river are wonderful and it is extremely pleasant to take breakfast on the balcony or just relax in the afternoon or evening with a drink.

Whilst we were there we didn't see other guests though they were there, which for us made our stay captivating, as though we were the owners of this palace, particularly when wandering around the main floor with its library, great hall and other little rooms and chapel off to the side. The peace and quiet and space was very relaxing indeed.

On the whole a great place to stay if you want to move away from the conventional hotel but a few reservations; the bathrooms though large and roomy don't have proper showers, standing in a bath with a hand held shower mindful of not spraying water everywhere doesn't quite do it for me, nor does the fact that the stereo systems don't have ipod connections and finally a small gripe but important none the less, we weren't given a door key which meant ringing the bell for entry after an evening out. All very well you might say but having had to stand outside waiting to be let in for more than five minutes is unacceptable and on one occasion after no answer for ten minutes having to telephone them to say we were outside is laughable. So be prepared, it's comfortable, luxurious, the food is good but for the price it could and should be better.

Room Tip: Sadly you get whay you pay for here. The rooms with balconies are top price and descending down for...
See more room tips
  • Stayed August 2012, travelled as a couple
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Helpful?
4 Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2012

Palacio Belmonte is a fabulous building with lovely views over Lisbon but it fell short of our expectations in so many ways. Although the staff were superficially very friendly and helpful they were very far from what one would expect from what we had thought would be a top class hotel. They seemed to treat the hotel like their own house, right up to the point of wandering into our room without knocking on one occasion.
The room was beautiful and full of character but so many things were not right with it. The furniture was very uncomfortable and the bathroom was basic to say the least. The lack of air conditioning meant the windows had to be open at night, making it impossible to get a good night’s sleep due to the noise of the city. The building is also a bit of a rabbit warren but don’t expect anyone to understand that it is easy to get lost in a strange building with no signs on any of the numerous anonymous doors.
The biggest disappointment was the food. On our last night we decided to eat at the hotel as we had had a number of rather forgettable meals in Lisbon and wanted something special. We were initially told we could not do this because we had not given the required 24 hours notice (we had given 23 hours notice and the required notice was actually 12 hours). After being made to feel as though we were making a nuisance of ourselves by trying to order dinner we were offered a “simple meal” of soup, bread and cheese, which we accepted as the best we were likely to get. We also had a bottle of rather mediocre wine which the “waitress” proceeded to pour all over the table with the excuse that she had “never poured wine before”. We were utterly appalled when we checked out and found that our “simple meal” had cost nearly 200 Euros.
We tried not to feel too bitter about the experience as we didn’t want our experience of Palacio Belmonte to spoil our memories of Lisbon. We ended up letting the hotel know what we thought of their prices when they contacted us a few weeks later to say they had forgotten to charge us for a taxi fare and they would be taking the money from our credit card. When we told them (politely) what we thought about the cost meal we had there, they seemed surprised and pointed out that they only charged us 10 Euros each for a small slice of cheese!
Although the hotel itself is beautiful there are many other more beautiful buildings in Lisbon that you can go in for free. This really isn’t worth it.

  • Stayed September 2012, travelled as a couple
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Helpful?
5 Thank claire n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalacioBelmonte, Owner at Palacio Belmonte, responded to this review, 18 November 2012
Dear Sir

What we can say in a moment of rage!… when you left smiling and wrote in our book:
”Beautiful and peaceful place in a beautiful city. The restoration of the palace is wonderful – each room has a new surprise. I hope we will be back.”
(Just because the girl asked you to charge a transfer she had missed to include in the bill…).

I don’t have much to say, just that you forgot to mention quite a few items in the “very good dinner” (your words) and that you probably missed to see the menu in your suite.
It’s also rare to hear any city noise at the top of the hill, what a misfortune! The client after you in Ricardo Reis said “Even insomniacs sleep in your beds”
I can’t think of what might have disturb you but of course you could have closed the window, the ventilation is done while guests are away
We all have those little moments…. I know you loved it because you wished to come back !

With kind regards
maria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palacio Belmonte

Property: Palacio Belmonte
Address: Patio Dom Fradique 14 | Castelo, Lisbon 1100-624, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Castelo, Alfama & Mouraria
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #154 of 445 Speciality Lodging in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Palacio Belmonte 4.5*
Number of rooms: 10
Official Description (provided by the hotel):
At the Belmonte there is no crowd, no noise, no chocolate on the pillow, no television, just fresh air, space, light, your own laughter and music. For an experience beyond compare, far back to our roots, to our childhood, to fantasy, let Palacio Belmonte be your house while discovering the wonderland of Portugal. Palacio Belmonte offers 10 suites, all different, all unique, some with terraces, winter garden or built in a Roman tower with 360º view or in a Muslim one on top of a 40 meters high rock, all equipped with fully modern bathrooms, natural ventilation, a Mediterranean garden and black marble swimming pool to relax, read or dream. House of the Earl of Belmonte, Cabral and the Marquis of Atalaia for the past 500 years, the Belmonte is a stunning sculpture, a 2197 years synthesis of Portuguese history. It became a few years ago the House of a Landscape Collector. He then decided to open his house to a very few for whom luxury is synonymous of encountering one's emotions. Palacio Belmonte prides itself on delivering memorable unique customized experiences for those who choose to stay with us. For this reason Palacio Belmonte suggest experiences that can be personalized for you, whether it be a fabulous sunset in a yacht on the Tejo River, a private tour to unique architectural features of old Lisbon, your own private Fado singer, a special day out with wine, olive oil tastings and Lusitano horses in the Alentejo or maybe a dinner at the unique local "Tascas" in which you will experience the real authentic Portuguese hospitality. The Belmonte is the most veiled secret in Lisbon... And definitely a place to experience! History, Architecture, Culture, Sustainable Development... Here you will not find a standard accommodation but a single life option! While receiving the highest level of service, you will be merged by this deep philosophy of well being, exclusivity, simplicity, natural comfort, intimacy and introspection. Palacio Belmonte is a real alternative way of life... Come join us! ... more   less 
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Also Known As:
Palacio Belmonte Hotel Lisbon

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