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“Cheerful and Cheap!” 5 of 5 bubbles
Review of Hotel Portuense

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Hotel Portuense
Ranked #142 of 247 Hotels in Lisbon
Certificate of Excellence
Dublin, Ireland
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Cheerful and Cheap!”
5 of 5 bubbles Reviewed 17 October 2012

Recently spent 5 nights here and have to say I couldn't fault the place. Centrally located, reasonable, very friendly and spotlessly clean. If like me you just want a comfy bed to rest your head at the end of a day's sightseeing, air conditioning, a decent shower and coffee and toast to get you started in the morning, this is the place to stay.

  • Stayed October 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MOD_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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501 reviews from our community

Traveller rating
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    26
    9
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Chicago, Illinois
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed 23 September 2012

located behind the Hard Rock Cafe near Rossio Square. it is near a Metro station, steps from the start of a lot of restaurants. about 10 min walk across the square and up the hill (or via street car / elevator when operating) to "Bairro Alto" Lisbon's night life (bars, restaurants).
single room is extremely small, and i have been to many small hotels in Europe. You only get 1 small bar of soap and 2 small towels. no shampoo. no soap for shower. shower head was sparying water above the shower door and all over the room. wall A/C was adequate for the weather at that time, may be insufficient during hotter times. rude staff. terrible breakfast i didn't even bother to eat. room door could have been pushed open by a 5 year old. i could see hallway through gaps in the door frame. but they lock up the front door at night and you have to buzz in.

places to see: i liked Fado at "Luso" in Bairro Alto. a bit fancy, not too fancy. 5 good singers. 16 euro minimum per person but you can get nice size sangria pitcher worth 2-3 glasses. only drawback is long pauses between performers. to see all 5 you'll have to stay a couple of hours.
also near Luso is "Bali Bar" a small place with good live high energy dance music. when it closes around midnight weeknights, go accross street to Bali Lounge for free. Also across from Bali is "Allface Hall" a small place but really good Jazz music. man other nice places there i am sure.

i liked food at "Alfaia" restaurant and "28 Tapas Bar" in Bairro Alto. "Perola" restaurant near the hotel was good. Seafood across the river near boat station / Cristo Rei statue was good and inexpensive for Europe. Cafe Nicola was good for coffe and dessert. didn't try the food. they have music too sometimes. Nicola was near the Theatre i think, below the Bairro Alto.

For beach, take train towards Cascais (kash-Keysh). there are series of stops, with Cascais being the last. Cascais is a nice little town, but not the best beach. small and too many boats. I liked Carcavelos and Estoril better. buying tickets from machine was a challenge. better stand in line with agent or ask someone to help you. they are friendly but don't speak Enlgish much. buy round trip or full day tickets. for metro too, buy 24 hour tickets that are cheaper.

for sight seeing go to the Oceanarium (aquarium) near the Vasco Da Gama mall. pretty outside even if you don't go in the building, which is just another aquarium :) there is also a mid-air condola which gives you a good view of the city. i didn't try it.

Lisbon is somewhat similar to spain in climate, food, and beach, but much cheaper. be prepared to encountered a lot of homeless street beggers. seemed harmless, but sad to see. the economy was really bad in August 2012.

  • Stayed August 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank shawnsk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halifax
Level Contributor
119 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 21 September 2012

This is a great hotel for seeing around Lisbon. This is a family run hotel and it is very good value. The front desk people are very helpful and very friendly. We had a room facing the street so it could be a little noisy at night, but this is was ok for us. The room was clean and the bathroom was a good size. Breakfast was basic but perfect for our needs. Our one and only problem was, there was a school trip there at the same time as us. Immagine 40 or so teenagers! They filled up the breakfast room and were quite noisy coming in late at night. We would stay there again for sure and reccommend it to others.

Bill and Jane. Canada

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Green_Eyes_Halifax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton Fribourg
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 14 September 2012

The staff is not particularly kind (they are not rude, but they could improve a lot). Only one out of 4 was more friendly, but when we asked for a good place to eat he suggested us to go to the Derby cervecarja - less than 100 meters from the hotel - which is a terrible place. Room was clean and comfortable, but wifi is available only from the hall. The breakfast is quite basic.

  • Stayed September 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank AlexG71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 30 August 2012

The hotel is in the center, so it's easy to get around and take in all the sights. The staff were very accommodating, helping us with parking our rental car which was pretty above and beyond. The triple room was great and even though we were there when it was pretty cold, the room was comfortable.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brescia, Italy
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 August 2012

We stayed for 2 night in a triple room and it was comfortable and clean.
Good location, very helpful staff, good and quiet chambers with AC and you get good value for money!!!
Recommended for low expectations travellers looking for cheap comfort

  • Stayed August 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Giordano P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed 19 August 2012 via mobile

Location was fine. Shouldn't have to argue with mgmt. about having the aircon on a decent temperature to keep the cool room. If the aircon was turned any lower than 22 Celsius it leaked water. Not my problem, needs to be fixed. Had no outlets in the room the could be used, mgmt had to give us an extension cord to use. Even using the wifi in public areas wasn't reliable. Breakfast was only bread, tea , coffee, jams and butter. Using the shower was an experience as the shower doors weren't water proof, water leaked all over the floor.

  • Stayed August 2012
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank shacksugar99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rportuense, Manager at Hotel Portuense, responded to this review, 22 August 2012
Dear Customer,

Our colleague informed us about the airconditioning problem and as soon as we could we had the technician repairing it. I do apologise for the inconvenience caused and thankyou for having stayed with us.

Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Portuense

Property: Hotel Portuense
Address: Rua das Portas de Santo Antao 149 157, Lisbon 1150-267, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Baixa, Rossio & Restauradores
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#20 Best Value Hotel in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Portuense 2*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Portuense is located in a quiet and tranquil part of Lisbon, parallel to Av. Liberdade and behind the Hard Rock Cafe. A prime location in downtown Baixa, allows easy access to major tourist, cultural and commercial points of the historic parts of Lisbon and well served with the main means of transport, from Aerobus stops, Metro stations of Restauradores and Rossio, train station at Rossio, trams (15 and 28) and elevators of Lavra and Gloria. The hotel is managed by a family that insists on being close to its Customers on a daily basis. Customers receive candid customized service based on their specific needs; suggestion and recommendations based on what to see, do and safety precautions as well. The property was renovated in 2009. All of the rooms (single, double, twin, triple and quadruple) are equipped with private bathrooms, satellite TV and a telephone. Daily housekeeping is included. The continental breakfast is straightforward and the Wi-Fi, which is available at reception, is included in the price of the room. Wakeup service and hair dryers can be requested at reception. Children under 3 may stay for free with a paying adult. ... more   less 
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Also Known As:
Pensao Residencial Portuense Hotel Lisbon
Pensao Portuense Lisbon
Pensao Portuense Hotel Lisbon

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