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Vila Gale Opera
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Reviews (908)
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All reviewsvila galeconference centertejo riverbelem towerjeronimos monasteryhot and cold itemsbusiness tripeasy accessclean hotelfree wificity centrequiet roombeds were comfortablecleaning staffpleasant staypublic transporthotel is located
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Reviewed 23 September 2013

The hotel is in-between the old town and Belem. Trams go in both direction and parking in the street is easy. The rooms are spacious and it has a good lobby for relaxing. Air conditioning in the room worked well. There is a bar and pool table. The quality of the breakfast is excellent (apart from the sweetened juices). It seems focused on having groups. But it has problems:
- the overhead bridge is noisy, if you like to have a window open then ask for a lower floor away from the bridge
- the gym / spa is small which is ok but they charge 8.50 euro for entry
- the handling of our group reservations was dreadful: emails to reservations were not replied, followed up by phone with confirmation of who was in what room + confirming email, but then checkin had no clue of the arrangements and the staff acted like it was my fault
- service staff numbers in the breakfast room was low and tables take a while to clear - we saw on our outside table the staff "cleaned it" by sweeping the crumbs etc onto the floor
- the wifi access is only free in the lobby. It has a complex 16 character code changing daily and does not sustain connection with cookies. So one is having to enter these codes every time after you close your advice. Speed was variable and averaged only around 2mbs.

Room Tip: Lower floor away from the bridge is best
  • Stayed: September 2013, travelled with friends
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2  Thank BunchaSwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2013

Close to the Tejo river and less than 10 minutes to the city centre (Chiado, Rossio and Augusta Street), this hotel represents a very good choice for a city break.
I used this hotel with my family for a city break in Lisbon using some cuppons offered by my Bank (SANTANDER). Our stay was perfect. The área is safe, calm and, if you rent a car, you have parking in the hotel (fee relatively cheap) or in the street, close to the hotel (we used this option). The rooms are large and very well furbished. There are LCD TV, radio, safe-block, telephone and all the things that you could need, such as a iron to improve you clothes. The WC is perfect. The hotel is like new with a lot of charm. Using a modern style, all seems perfect, revealing a lot of work used in details.
The breakfast is perfect but, dispite the breakfastroom be very large, you should need some time in quele before you take a table. The service is almost perfect. There is a large variety of dishes such as fruit, cakes, cereals, bread, jam, butter, cheeses, yogurts and so on.
The staff is very attentive and kind. You have comfortable lifts (elevators) from the bottom floor, avoiding any problems for disable people.
Sometimes you can find a opera show in the lobby, with high quality, peformed by two opera singers (a woman and a man). Ask in the reception when it can happens. It is unmissable and unforgettable.
I can't try the restaurante of the hotel (due to incompatibility of time), but the offer presented in the lift seems to be a great deal, with nice value for money.
We will be back to this hotel soon. I really love it and the service.

Room Tip: Please sellect room in the higher floors in order to achive a better view. Rooms south-oriented have a better view. Please avoid internal view (ask about this in the reception).
  • Stayed: June 2013, travelled with family
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2  Thank Francisco-Silva-63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

A large modern hotel, quiet and clean. Enormous Reception area. Fantastic choice at breakfast - I wished I was hungrier! There were apples and bottled water in the room. Our room was well equipped and clean of average size but nothing in the way of a view.

Room Tip: A good stopover hotel
  • Stayed: May 2013, travelled as a couple
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1  Thank Hazel137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2013

Reading the earlier reviews, I was lucky to get a room on lower floor, with view for actually nothing, but very silent. The hotel is clean and well maintained. The breakfast is very good with big choice of fresh fruits. The air condition could work better.
The location for the people who want also to explore a little bit the city is very good. Very close to the Belem district, easy accessible by famous Lisbon trams.
I can not complain about the staff also, they were very friendly. I left something in my room, and as I returned after few days in Porto, to the hotel, they have delivered it to my room very quickly.
As in title, Vila Gale has met my expectations, this is average 4* hotel, however if they will work on some faults, they can become a very solid one. I have found also very good price for this hotel, so value for money was excellent for me.

  • Stayed: August 2012, travelled on business
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Thank GAW1610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2013

Opera singers perform every friday and saturday evening! The rooms are fantastic. Real nice classy hotel in a very interesting area of Lisbon. It appears at first to be in a crappy part of town but there is lots to discover. Lots of good restaurants to choose from.

Room Tip: Make sure you ask for non smoking room.
  • Stayed: June 2013, travelled with family
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3  Thank foodasaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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