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“In love with Fontecruz!”

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Fontecruz Lisboa Autograph Collection
Ranked #89 of 247 Hotels in Lisbon
Certificate of Excellence
Baku, Azerbaijan
Level Contributor
100 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“In love with Fontecruz!”
5 of 5 bubbles Reviewed 2 September 2013 via mobile

This is one of the few boutique hotels that enjoyed every singld day of my stay in Lisboa. The Staff is super helpful, I shipped 5 big boxes from Massimo Dutti to the hotel and they kindly kept all of them until my arrival. Thr rooms are super modern, big and comfy, featuring awesome bathroom and amnesties. Since I am a gold member, I am entitled to a free continental breakfast which had an excellent choice of fresh fruits, healthy goods, yummy cheese, variety of jamon, and drinks. I will definitely come back to Lisboa and stay at this hotel! Highly recommended for its best location and quality.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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635 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Phoenix, Arizona
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 21 August 2013

The Fontecruz in Lisbon is located in the perfect part of town, on a tree-lined boulevard with shops and restaurants, and within walking distance of the central train station. The rooms were large by European standards, and the entire hotel was designed with a cool, modern vibe.

The best part of the experience was the hotel's staff, who went out of their way to make our stay comfortable and enjoyable. Whether it was for directions, ice, power converters or restaurant recommendations, they were more than pleased to help. Especially Rui.

This is a Marriott-affiliated property, so if you're looking for a fantastic hotel who treats you like an important guest even when using points, check out the Fontecruz.

Room Tip: Ask for a room in the main building (they have converted a smaller building located behind the main...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank curtissteinhoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suffield, Connecticut
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 19 August 2013

We picked this hotel based on location and the fact it was a Marriott property, since we were using points. The location is fantastic, easy walk to our tour and sightseeing, and close to many great restaurants. We loved strolling the Avenida at night enjoying a cup of coffee and a slice of "The Best Chocolate Cake in the World" at one of the many kiosks. The staff was attentive and helpful but the biggest plus was how interesting the hotel itself was, high tech, modern, cool decor, exceptionally comfortable beds and shower. Having been born in Lisbon and moving away as a child, I loved the beautiful vintage postcard display (and sayings) by the elevators. Not your average hotel in the best possible way, we enjoyed our stay.

Room Tip: Saturday & Sundays there is limited parking in front of hotel, saving the parking fee.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Apete95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 August 2013

We spent nearly half a month at this hotel and the staff did a wonderful job of helping us with every request. We were concerned about meeting our business needs and were presently surprised by how accommodating the entire staff was to all our needs. We will be returning to Lisbon and have no doubts about booking here again.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina, United States
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 18 August 2013

The Fontecruz Lisboa, Autograph Collection entire staff treated me with the courtesy and attention you expect from a fine hotel. The service and food was excellent and the atmosphere was friendly with all members of staff making me feel very welcome at all times.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lewis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 14 August 2013

Stayed here with my girlfriend for 4 nights this week and the impression was mixed.

I loved the dark, modern design, with quirky features here and there. The rooms were a good size and the bed was fantastic, the most comfortable I've experienced in a hotel room. Despite being on one of Lisbon's main avenues you couldn't hear the road at all.

However while the sound proofing to the road was excellent, internally it was terrible. We could hear what next door were watching on tv (football in German mostly) and every word said in the hallway. We also made the mistake of ordering room service one night after a long day and it arrived cold (raw in the case of my burger) and then the replacement toastie arrived cold too.

We got a great deal on the room so the shortcomings didn't feel so disappointing, but were we paying full price for the room I would have been unimpressed.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blueprint1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 13 August 2013

I spent here four nights during my vacation in Portugal.
The hotel is perfectly located, very close to the city center and 2 minute walking distance from the subway.
The structure is really wonderful, and a lot of fantastic details you can notice during your stay
The room was very big, the bathroom really nice but it was totally not soundproofing. Whatever you were doing in the bathroom could be easily heard in the room (unless you turn the TV on). Furthermore, when you have a shower, a lot of water goes out in the floor
The satellite TV was very poor, with few international channels (no Italian ones).
Finally, one day my room was not even cleaned up. I came back at 6 pm and it was exactly as I left it in the morning. The cleaning lady arrived at 6:30 pm, a little bit too late!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank i-mascherati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fontecruz Lisboa Autograph Collection

Property: Fontecruz Lisboa Autograph Collection
Address: Avenida da Liberdade 138 142, Lisbon 1250-146, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #89 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fontecruz Lisboa Autograph Collection 5*
Number of rooms: 72
Official Description (provided by the hotel):
Fontecruz Lisboa, Autograph Collection is a luxury boutique hotel in Lisbon, in the city center, offering a premier location on Avenida da Liberdade. Our hotel is one of the top luxury hotels in Lisbon, Portugal featuring 72 beautiful rooms and suites decorated in a fashionable and chic style. Fontecruz Lisboa, Autograph Collection boasts an open lounge terrace offering panoramic views of Lisbon's city center, as well as a chill atmosphere for relaxing and socializing. Our hotel restaurant takes pride in its modern, light, and fresh cuisine, and in its Gin Tonics. Come stay with us in Lisbon, Portugal! ... more   less 
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