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Corinthia Hotel Lisbon
Ranked #42 of 254 Hotels in Lisbon
GreenLeadersPlatinum level
Reviewed 16 June 2014

We stayed here for two nights and really enjoyed it. It is a bit further out of town but the met is over the road and it's cheap enough to jump in a taxi. We used the pool a great way to cool off after sightseeing. The only negative was the terrace bar, although very pleasant, the service was friendly but very slow on both days. Comfy bed and pillows, in fact wish I could have brought them home.

  • Stayed: June 2014, travelled as a couple
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Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded 20 June 2014

Dear Guest,

Thank you for posting a review on tripadvisor regarding your recent stay at the Corinthia Hotel Lisbon.

We are delighted to read that you found your experience with us relaxing and enjoyable. Your comments regarding the terrace were shared with the management team

Looking forward to welcoming again in a near future, we remain,

Kind regards,

Reuben Mifsud

General Manager

CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 300
Mobile: +351 915 880 160
Email: reuben.mifsud@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 16 June 2014 via mobile

The best hotel I've stayed at in years! Outstanding customer service - staff couldn't have done more to make our stay enjoyable and special.

I was celebrating a special birthday and was upgraded to a suite as were my friends too. Wonderful attention to detail and the rooms were clean and fresh.

Wouldn't hesitate to stay here again and highly recommend it to discerning customers.

Stayed: June 2014, travelled with friends
1  Thank Steenkamp A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded 20 June 2014

Dear Guest,

Thank you for your lovely comments regarding your experience at the Corinthia Hotel Lisbon.

We do have a very dedicated team who pride themselves on the high level of service provided for our guests and it is very rewarding to get recognition like this. I have passed your very kind words to one and all.
Thank you for your confidence on Corinthia and looking forward to welcoming again in a near future, we remain,

Kind regards,

Reuben Mifsud

General Manager

CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 300
Mobile: +351 915 880 160
Email: reuben.mifsud@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

We stayed 3 nights and found the hotel to be superb. All the staff spoke excellent English which was great as my Portuguese is very limited. They were also always very professional and very polite with a smile. We had a Junior Suite and it was very clean, modern and well equipped. Rooms with the best view are the executive ones as they are on floors 20-24 and have fabulous views over the City. We ate and drank at the restaurant and their 3 course evening buffet including a drink was great value at 29.50 Euros as the selection on each course (and as much variety on a plate as you want !) was huge. The bar and outside terrace were very comfortable, spacious and stylish with attentive, fast service. The drink/snack prices are somewhat higher than the average but you are in a 5 star hotel so it should be expected. If you want cheaper then there are a few small restaurants/bars along the road but they are not as stylish/menu variety. The breakfast is amazing with a very wide selection indeed, we needed 3 days to be able to try everything on the menu at least once! Breakfast on the large outside area was fabulous in the morning sun. Underground Metro is across the street and takes16 mins to centre of town or 30 mins to airport with one change, so is very well situated. They happily stored our cases on check out as we had an evening flight back. When I asked my friend what was the most memorable part of our Lisbon visit the reply was "the hotel" - so praise indeed from a guest !

Room Tip: Executive rooms (smaller than a non executive Junior suite) and Executive suites have the exclusive...
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  • Stayed: June 2014, travelled with friends
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1  Thank Bristoltravellers100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded 20 June 2014

Dear Guest,

Thank you so much for taking the time to post a review and for the lovely compliments.

It is by such lovely reviews that motivate us to work even harder to deliver high level guest service throughout the hotel.

It is always very rewarding to hear that the hotel was the most memorable part of a trip and this makes us very pride.

Looking forward to welcoming again in a near future, we remain,

Kind regards,

Reuben Mifsud

General Manager

CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 300
Mobile: +351 915 880 160
Email: reuben.mifsud@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

We stayed here for one week from 03/06/14. This hotel is 15 minutes by taxi from the airport. I visited with my family and we stayed in double and twin executive rooms. The double executive room was on the 21st floor with amazing views of the viaduct. The rooms were very clean and although I would have expected the room to be slightly larger, it was big enough. We had free wifi in our rooms and were able to visit the VIP lounge area to have breakfast and then go there throughout the day to take advantage of the complimentary snacks and drinks. The service in the VIP lounge area was excellent. In the morning there was a chef on hand to cook eggs whichever way you preferred. There was a cooked breakfast as well as continental breakfast. Staff were very attentive and polite.
The reception area was very nice too with comfy sofas and chairs and the staff very helpful.
The bar area outside provided a relaxing atmosphere and had a big tv screen on one side.
We also had the opportunity to visit the luxurious spa facilities which I must say were the best I have ever been to. I would recommend that you book as soon as you arrive if you are planning to go as it gets very busy.
We bought tickets for the hop on hop off yellow bus service from guest services. This is a great way to see Lisbon over 48 hours. The bus stop for this was a short distance from the hotel.
And if you plan to use the metro station during your stay it is five minutes walk away.
I would recommend visiting Sintra and Cascais if you have time. We hired a taxi from outside the hotel as we were in a group of 4 so worked out cheaper than the trains.
All in all a great holiday and we would definitely stay here again if we were to return.

Room Tip: Ask to have a room with a view of the viaduct.
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  • Stayed: June 2014, travelled with family
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1  Thank Mala G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded 20 June 2014

Dear Guest,

Thank you for taking the time to post a review for us following your stay in June and I am delighted that you enjoyed your visit.

It is rewarding to hear that the quality and attentiveness of the service was exceptional and I have passed your kind words to all the team.

Thank you for your confidence on Corinthia and looking forward to welcoming again in a near future, we remain,

Kind regards,

Reuben Mifsud

General Manager

CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 300
Mobile: +351 915 880 160
Email: reuben.mifsud@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

Booked this hotel on Booking.com and having stayed at The Corinthia in London thought it was a bargain. Although the hotel is 'nice' it isn't a bit like the one in London. The London one is in a different class. Rooms are very nice here in Lisbon but not 5 star also went for a drink in the outside bar and waited at least half an hour and then had to go the the inside bar to order our drinks, they then took another 25 minutes to arrive and they wasn't busy.

Last time we were in Lisbon we stayed at the Tiara and I would say that that is far superior to The Corinthia

  • Stayed: June 2014, travelled as a couple
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    • Location
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2  Thank rustonkaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded 20 June 2014

Dear Guest,

Thank you for sharing your experience on tripadvisor.

We truly value all guest feedback to allow us to improve on our services.

Thank you for your comments regarding the room and the outside bar which are being followed up by our management team.

We want to keep you as a fan of Corinthia and wish to have the opportunity to prove ourselves again especially if visiting Corinthia Hotel Lisbon in the future.

Kind regards,

Reuben Mifsud

General Manager

CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 300
Mobile: +351 915 880 160
Email: reuben.mifsud@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2014

Stayed here as my second choice to the Novotel. Food here is very good with a wide selection. breakfast is very good with plenty of options.
A little further down the hill to the Novotel its a further distance to walk to the nearest shopping center. Taxi from the airport should be no more than 10 or 12 euros

If you use the pool you will be expected to have a swimming cap .. or purchase one before being allowed to swim

Room Tip: Tip .. no room related, but when at the airport, turn right out of the arrivals hall and go up the e...
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  • Stayed: June 2014, travelled on business
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1  Thank cerbera69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded 20 June 2014

Dear Guest,

Thank you for sharing your opinion on tripadvisor regarding your stay with us.

I am delighted to read that you enjoyed the quality and variety of the breakfast.


Looking forward to welcoming again in a near future, we remain,

Kind regards,

Reuben Mifsud

General Manager

CORINTHIA HOTEL LISBON
Hotel: +351 217 236 300
Direct: +351 217 236 300
Mobile: +351 915 880 160
Email: reuben.mifsud@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

We stayed there for 4 nights with a 10-year old child. I have booked a family room and my surprise was that we had just a double bed. After having talked to the reception I have been informed that there are 2 types of family rooms- for one or more children. No comment... Finally we have received an extra bed for the child and for two days situation has returned back to normal. Afterwards they hadn't realised that we are 3 not 2, so the set of towels and toiletries were just for two.
Speaking frankly, I am quite disappointed.

  • Stayed: June 2014, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
1  Thank Dan710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reuben M, General Manager at Corinthia Hotel Lisbon, responded to this reviewResponded 12 June 2014

Dear Guest,

Thank you very much for your comments and as always we appreciate your constructive feedback.

Our management team has been informed about your concern and level of dissatisfaction you experienced with reference to the room reservation. I would like to investigate this further as our company offers extensive training programmes and we should never get customer service wrong. I would be very pleased if you contact me directly on my email. Unfortunately our team could have handled this better and apologies for getting this wrong this time.

Looking forward to hearing from you, we remain,

Kind regards,

Reuben Mifsud

General Manager

CORINTHIA HOTEL LISBON

Hotel: +351 217 236 300
Direct: +351 217 236 300
Mobile: +351 915 880 160
Email: reuben.mifsud@corinthia.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Corinthia Hotel Lisbon

Address: Av. Columbano Bordalo Pinheiro 105, Lisbon 1099-031, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Lisbon
#10 Family Hotel in Lisbon
#11 Spa Hotel in Lisbon
#17 Romantic Hotel in Lisbon
#18 Business Hotel in Lisbon
#37 Luxury Hotel in Lisbon
Price Range: £78 - £383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Corinthia Hotel Lisbon 5*
Number of rooms: 518
Official Description (provided by the hotel):
Near the city historic center, just a 3 minute walk from "Jardim Zoologico" Metro station, Corinthia Hotel Lisbon features a 3000 square-meters SPA with an indoor dynamic pool (wellness center), a fully equipped gym, an outdoor covered and heated pool and 13 treatment rooms. The Executive Club Lounge, unique in Portugal, with a 360º overview of the city of Lisbon comprehending an area greater than 2000 square-meters.All of the rooms have been tastefully decorated and fitted with LCD HD TVs featuring fully entertainment systems with satellite channels, video games, radio and video-on-demand. Each room has a private bathroom with free luxury toiletries, mini-bar, tea and coffee facilities. Wi-Fi access is complementary. Family rooms available, with a capacity up to 5 people, and children until 12 years old stay for Free in Room Only basis. ... more   less 
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Also Known As:
Lisbon Corinthia Hotel

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