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“Good base for fantastic Lisbon”
Review of Altis Suites

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Altis Suites
Ranked #111 of 253 Hotels in Lisbon
Certificate of Excellence
Reviewed 19 May 2014

Stayed at the Altis Suites with my wife for a week in April 2014. Booked direct with the hotel's website and had very good communication with them throughout.

Could not use the free hotel shuttle bus which goes to/from the airport, as it operates to a fixed and rather infrequent timetable. The hotel offered to arrange a car, but at Euro47 when a taxi is only a ten minute, Euro15 or so ride, we declined.

Good check in and reception staff, with no problem at all and most helpful.

The room was a good size, well maintained and clean. Excellent and large bed. The kitchenette could have been a bit better equipped (no two glasses or cups were the same size, for example) but it had everything we needed and we were delighted to find that the daily maid service did the washing up!

As others have said, it does suffer a little from noise of footsteps through wooden floors, but it is not a big deal and generally we had a very tranquil and comfortable stay. Just right after long days out in brilliant Lisbon.

Wifi is free but the signal did not reach to our 12th floor apartment! Could obtain no signal at all, so had to go and sit in reception to get online. Views from the apartment (at the rear of the building) were good because of the height but of course the Altis is in a business area so all you see are offices and roofs of other buildings. It can't be much better at the front.

The Altis is well located. It is only a five minute walk to Avenida or Marques de Pombal Metro stations and only about ten minutes to Praca Restauradores. There is a little Mini Preco supermarket just around the corner, which has a good range of stuff for breakfast etc. I would also recommend the 709 bus, which departs from near the supermarket and goes to Restauradores. The return journey saves you a bit of an uphill walk to the hotel, in comparison with Metro or foot journeys.

Not sure it happens every week but there was very nice bric-a-brac/antique market on Avenida da Liberdade (two minutes from the hotel) on Sunday morning.

Overall, a good base and no complaints from us.

  • Stayed: April 2014, travelled as a couple
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Thank LeamBull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 - 54 of 291 reviews

Reviewed 13 May 2014

We stayed in the suite with an outdoor balcony which was great for sitting out and relaxing (extra charge of 30euro a day but kind of worth it). Hotel is well located for touring - we used the metro which was a few blocks away.
The accomodations are not luxurious but spacious and worked well for us. THe Hotel next door has a nicer feel and we went there for breakfast, the pool, the roof bar, and the business center. If you're traveling with children its a great choice.

Room Tip: The rooms with the balconies on the 12th floor were where we stayed.
  • Stayed: April 2014, travelled with family
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1  Thank JIMOfromNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

Excellent spacious accomodation very well situated in the shopping district.Very knowledgeable friendly staff all of whom spoke English.We would heartily recommend stating here and will probably do so again in the future.Pool next door at the Altis hotel was ok but whre were the changing rooms?

Room Tip: Ask for a quiet room.Try 7A.
  • Stayed: May 2014, travelled as a couple
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Thank Gledhowgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014 via mobile

We stayed here for five nights on a city break to Lisbon. The apartment style hotel is Ok but nothing special. Location is good and the staff are friendly enough. It let's itself down a little by having poor facilities in the kitchenette, inefficient air con, and it is a bit noisy due to wooden floors meaning you can hear those above you! It looks clean but is not on closer inspection. No washing up liquid, the maid seems to just rinse dishes. No kettle or toaster, no free tea/coffee /sugar or anything which I would expect given the price. Beds were comfy, but the thick duvets far too hot! Taps are a bit dangerous as they spew out hot water unless you turn them on full. Also kept running out of hot water in shower, even though there was only two of us.

There is a little supermarket around the corner to buy breakfast from - the Altis charges 18 euros per person!!

Tips for visitors - do not take electric 28 to the top of castle - Many pickpockets ride tram - you have been warned. There is a free lift next to a supermarket on Madalena which is the way the locals use to get up there.

1  Thank pp101
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 26 March 2014

These flats were extremely comfortable, immaculately clean and had everything you would need to self cater. Would highly recommend them for families or groups who need a bit more space. Excellent value, great situation.

  • Stayed: February 2014, travelled with friends
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1  Thank m40loo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2014

Phenomenal location and very clean. You can use the pool at the Altis Grand next door.
Great for families and I can see how it would be great for business travelers.

Room service steak sanwiches are EXCELLENT.

Only thing is the shower is difficult to use--glass partition between sink and tub make the spigots very difficult to reach. A pregnant or elderly person might have difficulty getting in the tub because you have to lift your leg higher than normal.

  • Stayed: February 2014, travelled with family
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1  Thank Gabriella8978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014

We traveled with our 13 year old special needs child for break over february holidays and stayed at the Altis Suites for 3 nights. Perfect location short walk from all the locations. You could walk to park to caught the on and off bus. Upon arrival, the staff were very friendly and welcoming . We arrived early and were wiling to put our luggage in storage, but the staff provided a room right away for us . The room was clean, and staff arrived immediately with cot for our son. Breakfast at the next door hotel provided variety of choices and the service was prompt and friendly. There is a supermarket not even 2 blocks from the hotel in which you could get fresh fruit and other snacks. The staff recommended Guilty restaurante which was close to the hotel for a quick bite to eat our first night. Staff recommendation was on point , we enjoyed our food and drinks. We had a small issue with hotel safe not opening, hotel staff immediately arrived to our room and fixed the issue. Everything was fabulous at this hotel. I cannot truly express how much we felt welcomed and at home at this hotel. We Definitely would stay again…..

  • Stayed: February 2014, travelled with family
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1  Thank Ab K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Altis Suites

Address: Rua Castilho 13, Lisbon 1250-066, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#20 Spa Hotel in Lisbon
#86 Luxury Hotel in Lisbon
Price Range: £85 - £792 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Altis Suites 4*
Number of rooms: 42
Official Description (provided by the hotel):
Located in the the city centre, the Altis Suites is a Family Hotel located just next door to the Hotel Altis. It is the best bet for business, leisure or long stay travelers, offering all the comforts at home with privacy and functionality. Altis Suites feature 40 luxury suites and 2 penthouses, each with their own living room, bedroom, kitchenette, bathroom and parking. The rooms have a comfortable decoration, modern equipment, 24 hour reception desk, laundry, cleaning of the rooms, room service, broad band internet access, among other services. The clients staying at the Suites are invited to use the facilities of the Hotel Altis, such as Health Club, indoor heated swimming Pool, Restaurant, Coffee Shop, Bars, business centre, Shopping area, hair dresser. A complimentary shuttle service is also available between the Altis Hotels and the airport. Altis Suites is a member of the Classic collection of Great Hotels of the World. ... more   less 
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Also Known As:
Altis Hotel Lisbon
Lisbon Golden Tulip

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