The fantastic friendly and helpful staff really make the difference at the Real Palacio. It may be more 4 start than 5 in terms of the building/ rooms and similar but for what we paid we could not be happier and the staff could not have been more helpful. From the moment we arrive until checkout and beyond all staff were incredibly helpful from reception, to restaurant to the spa. Nothing was a problem or too much trouble, all helped with suggestions on getting into town and around, printing an urgent contract for my husband when he could not read it on his tablet not having brought a lap top, offered a late check out and more. Our room a suite was a great size, comfortable and quiet. The fed is fairly firm. We used the spa and gym facilities every day and they were great. The hotel is in a great location walking distance to the metro and buses. €11 by taxi from the airport, Near an excellent shopping centre and supermarkets. €6 for a 24 hour viva vigram card to use on any bus, metro or tram and and less that 10 min on the metro into the town centre.We really enjoyed our stay at the Real Palacio which was great value and had a lovely breakfast. Yes there are some minor maintenance issues but they do not detract from the stay and are reflected in the good value of the hotel. There is only wifi in the reception areas which they need to resolve. .
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- Also Known As:
- Real Palacio Hotel Lisbon