We spent 4 days in Lisbon from in mid april 2013.
We travelled as a couple and was at the same time part of a larger group.
We were all placed on the 1st floor. We had room 128. A clean room with what you would expect and that's basically it. A very old TV with an even older remote control - you couldn't barely see the numbers on it.
This is officially a 5 star hotel and we got our rooms at a very cheap rate.
Ok size room and clean. But we were amazed when our towels were changed. We got a towel with very visible spots on which obviously couldn't be removed in laundry. And there were very visible holes in one of the towels. We haven't tried that before. To be fair the towels was clean enough, but if it was in our own private home, towels in such a poor condition would have thrown out long ago.
The beds were pretty hard.
We don't know what was on the second floor. But one of the nights it was impossible to fall asleep because of loud noises. It sounded like someone dragged furniture around upstairs. It couldn't have been other hotel guests since it lasted for approximately 20 minutes.
The hotel offers free wi fi on the ground floor and -1 floor.
The breakfast buffet was nice with what you would expect, cereal, fruits, bread, pastries, cakes, scrambled eggs, bacon and beans, small sausages etc. But the staff was too slow filling up, for instance bringing new pancakes.
We didn't use the spa but others from our group did and they recommended it. The hotel also has a sauna.
The hotel is located a little outside the city centre. But two metro stations are nearby and taxis are cheap. The metro station Parque is a three minutes walk away and the metro line takes you directly to the city centre.
The neighbourhood is very calm and safe.
There is a supermarket a one minute walk away.
Taking the trams now and then is a good way to get around the city. Even though we knew we had to be aware of pickpockets, one person from our group still got her purse stolen. So be careful.
Btw we recommend you to buy a card to the city's transportation systems. You can refill it like an oyster card (London) and it is valid in the metro, tram, buses and even trains if you fancy trips outside of Lisbon as we did.
Actually we were very surprised how friendly the inhabitants of Lisbon were. We were helped many times by people who wanted to help, when they saw we needed help.
We come from Scandinavia where almost everybody speaks english. And when you travel in south Europe people often speak english very poorly for instance in Spain and Italy.
People in Lisbon spoke the best english we have heard in south Europe. It makes it so much easier to travel.
Overall after visiting hotel Real Palacio we got the impression that 5 stars is a quite overrated. We will give it 3,5 or 4 at best, based on comparisons with the 3, 4 and 5 stars hotels we've visited in other cities.
Therefore for a 5 star hotel we think it's rather average and that's why we can't give it more than 3 stars in our review.
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- Also Known As:
- Real Palacio Hotel Lisbon