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SANA Lisboa Hotel
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Reviews (1,859)
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Reviewed 6 August 2014

Great service at SANA Lisboa Hotel, very clean, altough no breakfast included! The breakfast starts at 07.00, which is bad if you have to be somewhere at 07.30. In other places the breakfast starts at 06.30, which is better. May be it is something to improve!

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

This hotel was in a good location, just a short 15 minute walk to the waterfront, down a lovely upscale shopping street . The hotel room was a nice size with two single beds, ideal when sharing with a friend. The breakfast in the hotel was good, lots of variety and the service was good. Ice machine down the hall, and the air conditioning worked well.would return to this hotel if ever in Lisbon.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Service
1  Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014 via mobile

We arrived at the hotel just after midnight, only to be told that they have no reservation for us, implying that we've booked one of their sister hotels. After a rummage through my emails I found the confirmation, and they managed to locate the booking.

Before retiring to bed, we had a drink at the bar, only to be told that they can't charge drinks to our room, we have to pay cash(my assumption would be that the Barman would pocket the cash, rather than ring the drinks through the till).

The room was well appointed but the bed was the most uncomfortable bed I have ever tried to sleep in, it felt like sleeping on a piece of wood.

The only positive comment in the hotel would be the breakfast.
The buffet was substantial and well stocked, with chefs replacing and replenishing throughout. Breakfast included a wide variety of pastries, breads, cheeses, meats, cereals, yoghurts, fresh fruit and a variety of juices.

As a good nights rest is more important than a good breakfast, I don't think I would stay here again.

Stayed: July 2014
3  Thank TrstnL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

We enjoyed our stay here. It was close to an airport bus drop off. Also near the Edward VII park but a bit of a walk to the city centre. The rooms were very good and air conditioning was bliss. The breakfast was a little overcrowded at the weekend and queues for the coffee machine weren't helped by one( of two) machines breaking down.
It is a very big hotel but the staff made a good effort to make it more friendly and personall I would recommend it as a quality hotel at a very good price.

  • Stayed: May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank SylviaHen49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2014

Just back from a stay at sano lisboa and would go back in the morning! The rooms were modern,the beds and pillows were soooo comfy..breakfast was everything you could ask for and more..great selection available..the bus tours were around the corner which was very handy..a bit of a walk to the bairro alto where many of restaurants are but worth it..our wonderful stay at sano lisboa definitely added to our holiday...

Stayed: July 2014, travelled with family
Thank Eileen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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