First of all some good points - staff and location.
Staff was just excellent, very helpful, very attentive always with a smile. Strong point of Mercy.
Probably one of the best possible locations if you look for the good base for exploring Lisbon. At the edge of Chiado with plenty of restaurants and cafes in the closest neighbourhood.
I have decided to take a room with the castle view. The room is on the 5th what means that indeed there is a direct castle view. The problem is however that the window is very small. Unfortunately, so was the room as such. It was advertised (booking.com) as a 23 sq m room. It might be possible but the corridor probably took most of this - therefore the room as such - I mean: usable space, was probably not bigger than 13-14 sq m. As I have spent there just one night - it was my last day of my trip around Portugal - I did not care that much. But I do not think I could stay more than 1 night there. The aircondtitioning was very effective but very noisy. One could turn it down and open the window instead - which was a good solution in the middle of the night - in the evening however I could feel all the flavours of the Asian restaurant (hotel restaurant) whoich was right below the windows. And finally one small thing - there was a Nespresso machine in the room - but you have to pay for each capsule used. This is not a real financial issue (1 euro per capsule when you pay over 180 Euro per night does not hurt your wallet) but I always have a sort of a bad taste feeling when the hotel tries to charge you for such small items.
In general - I do not think that I will come back to Mercy. Lisbon offers plenty of good and very good hotels and this experience was not really satisfying.
- Official Description (provided by the hotel):
- The 9HOTEL MERCY is a contemporary Four Star lifestyle Hotel, very charming, with a top location in Lisbon: between the districts of Bairro Alto and Chiado. The architectural project was signed by the acclaimed architect Miguel Saraiva, internationally well-known and nominated for the Portuguese Real Estate Oscars 2012.The hotel offers 47 rooms, with 5 different room types to meet your needs, some with breathtaking views over the river or the Castle. On the top floor, 2 suites with a private small terrace with views over the rooftops of Lisbon and a Terrace bar opened for your pleasure from April to October.Also available a lounge bar, an internet corner and Free internet wireless in bedrooms and public areas. Our staff will be happy to welcome you and help you in anyway you need! Lisbon Smiles! ... more less
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