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“Great location, clean and brand new”
Review of Hall Chiado

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Hall Chiado
Ranked #39 of 269 Lisbon B&B and Inns
Certificate of Excellence
Reviewed 17 October 2013

We stayed 2 nights in Hall Chiado Residences and were very impressed with what we got. The room was spacious, clean, the furniture was new and the decor was the best of all. The location is fantastic near Cais do Sodre and a short walk to Bairro Alto. The only downside was lack of receptionist - which I suppose is why it's cheaper - but it didn't make a difference to us. We will definitely stay again.

Stayed: September 2013, travelled as a couple
Thank acdasilvacastro85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta G, Owner at Hall Chiado, responded to this reviewResponded 20 October 2013

Dear Guest,
Thank you very much for your kind words.
You are right, we don't have a "receptionist" as such, but me, Marta and Sara, one of us is always at the office on the ground floor during daytime (also at weekends) and are glad to be of any assistance.
Looking forward to have you back some day.
Leonor

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88 - 94 of 193 reviews

Reviewed 16 September 2013

Hall Chiado is a well-maintained establishment. My apartment had a main bedroom and a further childrens room with bunk beds. The shower room was large and stylishly fitted. The kitchenette had all the necessary equipment and marble surfaces. No wardrobes and no easy chair however. The air-conditioning was simply to operate and effective.

My room (2) was at the back of the building and had no natural daylight because it was so close to adjoining buildings. You could not see the sky and would need lights on at any time of day so I’d opt for a street-facing room if I stayed again. As the room was also very quiet it made me feel strangely cut off from the outside world.

The provision of secure storage for luggage post-checkout was much appreciated.

The location is excellent for a tourist wanting to see all the sights. It’s a short walk from Cais do Sodre which offers Metro, Tram, Train, Ferry and Airport bus access. There were two branches of Pingo Doce supermarket nearby for groceries, and lots of cafes and restaurants.
In all, this is a well-run place to stay which I would recommend and which I would certainly go to again.

Room Tip: Personally I would choose street-facing if possible next time!
See more room tips
  • Stayed: September 2013, travelled solo
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Thank J C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta G, Proprietário at Hall Chiado, responded to this reviewResponded 18 September 2013

Dear Guest,
I appreciate your comments.
Room number 2 in fact has less natural light than other rooms. Some guests find it very nice because it is so quiet. As it is a family room we thought it would work best facing the back of the building. If you come back one day, please let us know so we can make sure you get a street facing room.
The lockers room for guests arriving early or leaving late, to leave their luggage, is an innovation that we introduced as a reaction to customer feedback and I can tell it is really useful by the occupancy rate that we observe!
Best regards,
Leonor

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Reviewed 29 August 2013 via mobile

Great location for all of Lisbon! Really nice and clean with almost everything you would need in a room. Would be even better if you had 2 glasses in the double room (only had one in the bathroom) and 5/5 if you had a little fridge!

  • Stayed: August 2013
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1  Thank Glasgowboy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta G, Owner at Hall Chiado, responded to this reviewResponded 1 September 2013

Dear Guest,
Thank you for the suggestion! In fact we only have one glass in each bathroom but we have discussed this now and we agree with you. We will do the change next week - two glasses per room at Hall Chiado from now on!
Cheers,
Marta

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Reviewed 27 August 2013

We stayed at Hall Chiado during August 24-27. It was fantastic. You can't ask for a better location. Walking distant to the restaurants and bars of barrio alto, caiste de sodre, also the tram stop is close, as well as the metro line. We went to the beach in Cascais which is accessed by a 30 minute train ride, the station is a 5 minute walk down the hill from the hotel.
The rooms are spotlessly clean, although minimal in decor. We encountered a slight problem with our bathroom which was our fault but the staff sorted the problem out within an hour.
Hall Chiado feels like staying in your own private apartment in the centre of Lisbon.
Upon entering the foyer, each day complimentary water bottles are made available to guests staying at hotel. A nice touch in the summer days. We will definitely stay again.

  • Stayed: August 2013, travelled as a couple
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1  Thank josh p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta G, Owner at Hall Chiado, responded to this reviewResponded 29 August 2013

Dear Guest,
You are being kind, it took us a bit more than one hour to solve the problem... but you were very patient, thank you for that and I apologize for the inconvenience.
You know, we took the "opportunity" to improve the signaling in the bathroom, I believe it will prevent any problem in the future.
Best regards,
Marta

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Reviewed 1 August 2013 via mobile

My wife and I stayed here for 4 nights and we would have stayed longer if it were not for the fact that we were moving on to Costa da Caparica. The location is great - only a few minutes downhill to Praça Cais de Sodre where you can get trains, taxis and buses as well as the tourist sightseeing buses. It is also only a few minutes uphill to Chiado and then a little further to Alto.

The room that we stayed in was number 3 - it faced to the rear and didn't have a view but it was quiet, just as I requested. It was modern/simplistic in design and decor and very clean. The bed was comfortable too. The staff are housed in an office next door to the hotel entrance and they are very helpful if you have any questions. The reason for giving 4/5 for service is because, well, there really is no need for their service unless you have questions. The only time we spoke to the staff was to receive a door key and ask for a taxi to be ordered when we left.

Our reason for giving 4/5 for value is only because there is no breakfast included. For the same price, you could probably get a hotel with breakfast.

A nice touch was the complimentary bottles of water that are left in the entrance hallway for guests to help themselves. The recommendation of a café called Quinoa for breakfast/lunch was spot on and became our daily favourite.

  • Stayed: July 2013
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Thank Beeboy2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta G, Owner at Hall Chiado, responded to this reviewResponded 13 August 2013

Dear Guest,
Thank you for your extensive comment.
Hall Chiado has a service concept that is meant to be a bit "invisible" in the sense that we don't want to bother or hassle our guests, allowing for total freedom and privacy but, at the same time, make sure we are there if needed, giving a very personalized and warm response.
Regarding the lack of breakfast, as a small guest house, it would be difficult for us to have a good enough offer and there are a lot of options in the neighborhood that are really great and well priced (Quinoa is one of our favorites!).
Best regards,
Marta

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Reviewed 24 July 2013

My wife and I loved Hall Chiado - perfectly located and beautifully designed. Just wish we'd had more than one night there, although we plan to come back to Lisbon, and it will definitely be the first place we look at for accommodation.

  • Stayed: July 2013
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Thank OwenTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta G, Owner at Hall Chiado, responded to this reviewResponded 13 August 2013

Dear Guest,
Sorry for the late response. And thank you for your kind words!
It is a shame in fact that you had only one night in Lisbon and Hall Chiado. If you come back one day, we'd be pleased to make a special offer for you.
Best regards,
Marta

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Reviewed 7 July 2013

Perfect location nearby train station that connect you to nearby places at Lisbon and to Cascais.
Great interiors and very clean hotel. Very easy to access with special door code and no reception. Quite, modern furniture & artsy. entrance area has a lot of information that you need and a locker room to store your luggage. The Chiado area is the best area you can stay in at Lisbon where the hotel is located. For me it was one of the perfect hotels i ever stayed in, convenient in all aspects.

  • Stayed: July 2013, travelled with friends
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Thank Ghaith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta G, Owner at Hall Chiado, responded to this reviewResponded 8 July 2013

Dear Guest,
I think you probably made the best compliment we have received so far!
Being “your perfect hotel” is certainly an honor for us. And we agree with you - Chiado is the perfect location for a visitor to Lisbon!
Greetings from all our team,
Leonor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hall Chiado

Address: Rua do Alecrim 45, Lisbon 1200-014, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Bairro Alto, Bica & Cais do Sodre
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
Ranked #39 of 269 B&Bs / Inns in Lisbon
Price Range: £52 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hall Chiado 4*
Number of rooms: 9
Official Description (provided by the hotel):
Hall Chiado is a new opening in September 2012 in Chiado, the trendiest neighborhood in Lisbon. The property was completely refurbished with Portuguese materials and furniture. All nine rooms have bathroom, free wifi, tv, safe and daily cleaning. Family suites available with interior rooms and kitchenette. From here, you have access to all public transports at walking distance, as well as the coolest shops, restaurants and bars in Chiado and Bairro Alto. ... more   less 
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