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“Back to Lisbon (again) as it was so good!”
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Excellent
127 reviews
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Overview
Condo/Apartment -
3 Bedrooms, 1 Bathroom, Sleeps 6
Lisbon, Lisbon District, Central Portugal

Reviews from our community

Excellent - based on 127 reviews
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Reviews from our community

Date | Rating
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HolidaysG...
UK
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Back to Lisbon (again) as it was so good!”
Reviewed 2 February 2015 for a stay in January 2015

Two friends and I decided to head back to Lisbon once again as it’s such a great place, lovely people and amazing food. As we’d stayed in Tania’s apartment before and loved it, we knew that we all ideally wanted to stay there again.

We stayed here in the summer of last year and it was simply amazing. Beautiful spacious rooms and perfect quiet location, you simply have to stay here when you come to Lisbon. It’s in a great spot with everything close by. We went in January and were actually surprised that it wasn't terribly cold and very mild, on some days we had sun and to be honest the apartment is just so comfortable!

All in all, a perfect place to stay that has everything you need. Wondering if we’ll return again later this year! Thanks again Tania for everything.

Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Feb 2015
Dear Stephanie -

it was a pleasure to have you as a repeat guest at the Turquoise House and it is with great happiness that we read such kind words on the quality of your stay. It's always difficult to exceed expectations of repeat guests so we're thrilled to know that you enjoyed your visit thoroughly.

I hope 2015 brings you a 3rd visit to Lisbon and of course that we have the chance to welcome you back.

Best wishes,
Tania
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Reviewed 28 January 2015 for a stay in June 2014
1
person found this review helpful

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
31 Jan 2015
Dear Colin -

Thank you so much for taking the time to review your recent stay at the Turquoise House. It means so much to us that you would take the time to share you experience, especially as it was so positive.

We look forward to having you again in a near future.

Best wishes,
Tania
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
drewenmal...
Malaga, Spain
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Could be amazing, but...”
Reviewed 20 January 2015 for a stay in December 2014

It has to be said there are lots of positives about the Turquoise House. It is large, spacious and has been decorated and furnished with style. It is also well located, just a short walk from the metro and then a quick journey into the centre. The area is well-served with supermarkets, cake/bread shops and cafés, and there are some good, local restaurants not too far away too. So why was our stay a little disappointing? It was all in the detail. We visited for a week at the end of the December and the flat was cold with insufficient heating. The decor is tired, with flaky paintwork and damp patches in some rooms. Some of the kitchen gadgets are old and, in our case, the dishwasher didn't work for half of our stay. The kitchen cupboards are stuffed with Tupperware and yet there was no oven tray. The bedding was old and we struggled to keep warm in bed. All told, the place felt it needed a lot of TLC to get it up to the standards of other rentals apartments I have stayed in. Add to this, the power tripped three times during our stay which caused more hassle, and I am afraid I would not really recommend a stay here in the winter. In the summer, some of the issues we experienced would be less troublesome, but I still think a little updating would make this apartment so much better.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Space, design and decor, location
Liked least: Lack of sufficient heating, things not working properly
Travelling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
22 Jan 2015
Dear Andrew -

thank you for taking the time to review your stay from last year at the Turquoise House and for praising the location, decor and spaciousness of the apartment!

With regards to some of the minor issues which have affected the quality of your stay to some extent, I'm happy to inform you that:

- all air conditioning units have already been replaced by high-performance ones, which even have Air Dehumidifier should our guests require such
- we had our maintenance team double checking the dishwasher and effectively there's no issue with it
- as a preparation for the high season, we've been carrying some refurbishments in order to make sure we keep high standards in terms of accommodation, namely with the recent installation of double glazed windows throughout the property (something very rare in Lisbon and, in our view, a must have for the comfort of guests). Some of the minor patches in the painting which you refer to (which in our opinion are actually barely noticeable, will be addressed when we paint the whole apartment, in the next couple of months.

Again we thank you for your kind words and also for your remarks and we hope we can again count with your visit in the near future.

Best wishes,
Tania
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Silke V
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Spacious, cosy apartment in perfect neighbourhood”
Reviewed 19 January 2015 for a stay in January 2015

This apartment is exactly as they describe it! I went there together with 5 friends and the apartment was specious enough. We had everything we needed to have. The beautiful decoration and art make you really feel at home. When we arrived, it was Bruno who welcomed us. He was very friendly and told us everything we needed to know. The last day of our trip, Tania came to meet us and ask whether we were happy with our stay. She's a very nice person. The apartment is situated in a nice neighbourhood. It's not very touristic, so there isn't too much noise, and is near a metro station. It's easy to get to the centre of Lisbon. We also decided to take the metro from the airport to the apartment and it took us less than 30 min. Thanks again to Tania and Bruno for the lovely stay!

How easy was it to book the property? How helpful were the directions to the property?
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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
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Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jan 2015
Dear Silke -

thank you so much for taking the time to share the experience you had at the Turquoise House. We're delighted to have met you and we sincerely hope to see you in a near future.

Best wishes,
Turquoise House
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JohnParke...
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Stylish, excellent value and great location”
Reviewed 16 January 2015 for a stay in January 2015

We had a fantastic time in Lisbon. Tania's apartment is chic, clean and homey and is located in a quiet district, not full of tourists (yet very close to all the downtown places of interest). There's some free street parking which is so scarce in pretty much all of Lisbon.
It had everything we needed for our stay (5 friends) and it was constantly at a lovely temperature. We had lovely stay and would definitely recommend this apartment. The ideal host and apartment.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Jan 2015
Dear John -

thank you a lot for such an excellent review of your stay at the Turquoise House. We're genuinely happy with your kind comments on the location, cleanliness, decor and overall comfort of the apartment.

We look forward to seeing you again in a near future. Send our regards to Sophie!

Best regards,
Tania
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Janis C
United States
2 reviews
“Authentic Welcoming Apartment in Lisbon”
Reviewed 5 January 2015 for a stay in January 2014

Hotels are nice, but staying in a home makes your vacation a little less stressful, plus you get to blend into the cultural life. It was a joy when we moved from our NYE hotel in Lisbon into the Turquoise house.

Tania’s modern chic styled spacious apartment is just like to photographs - very modern, decorated really nicely in contrast with the historic building (I adored the plaster works!). The bedrooms are huge and decorated with their own personality with large comfortable beds to make you feel like its your home away from home. The bathroom is also large and the kitchen had everything we needed. WIFI worked very well, reliable and fast!

The apartment is located in a quiet and friendly helpful neighborhood (plenty of shops and restaurants so you won’t be disappointed!), also with good transport links (the tram and subway are 5 minutes away). Great sites like the belvedere over Lisbon and the Castle as well as Alfama and it traditional restaurants are also within reach, with transport rather easy to get. Certainly recommend, thank you Tania! You were extremely kind in making us feel welcome.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Kitchen
Liked least: Nothing!
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jan 2015
Dear Janis -

Greetings from Lisbon!

Thank you for your great review of the Turquoise House. We are pleased to hear that you preferred our apartment to your NYE hotel, also in Lisbon. We do indeed strive to make a difference, and provide our guests with a very authentic experience and high standards of accommodation.

Janis, it would be a great pleasure welcoming you back here. If you would need any assistance with enquiries of future bookings please do not hesitate to contact us via guests.turquoisehouse@gmail.com

Best wishes,
Tania
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coralie97...
BHill
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent stay in great apartment”
Reviewed 30 December 2014 for a stay in December 2014
1
person found this review helpful

We have enjoyed a five night stay in December in this convenient apartment in the centre of Lisbon. The quality and comfort was decent and great value for money considering the size of this spacious apartment. We enjoyed three massive bedrooms as well as a huge living room, in addition to a separate dining room. The apartment was really clean and a provided a good base for accessing the highlights of Lisbon via the tram, and there is also a bus stop and metro close by.
We found the apartment was convenient to everything and located in a tranquil area of Lisbon yet within easy reach of the buzz of the city centre when we wanted it! It is situated in a quaint, typically Portuguese neighbourhood with friendly locals providing a really authentic experience. We made use of the grocery stores on our doorstep to cook up our own Portuguese feast in the well-equipped kitchen!
Tania was our excellent host and was always available when we needed her to answer any queries we had. She also gave us some info on the hidden gems in Cascais and Sintra away from the tourists.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Jan 2015
Dear Coral -

Happy New Year!

Thank you for your feedback, it was a pleasure having you and your family. I'm very happy you enjoyed your trip and the house worked out so well for you all.

I hope that we have another opportunity to welcome you and your family back again in the near future!

Wishing you and yours a very Happy New Year.

Take care,
Tania
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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