This hotel was clean, pleasant and good value for many. Its location is excellent, close to the shopping at Parque de Nacoes, the airport and the Metro for easy reach of the rest of Lisbon. The staff were friendly and welcoming. Unfortunately, I probably won't be staying there again, because of the poor Wifi service. It was so slow that it was unusable and, as a result, I was unable to work on a presentation and missed an important work deadline. I reported the connectivity problem to Humberto on reception and, while he was sympathetic, there was nothing he could do. He did however say that guests often report this problem when the hotel is busy. Sort it out, Ibis, so that I can stay here again when I fly in and out of Lisbon airport!
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