We stayed there for 5 nights. Very big rooms, very clean, good matresses. No elevator, but staff helps with the luggage like a duck takes to water, even from a point 200 m down the road because the rather daft taxi driver did not find it (no hotel name or sign on the house front, and he insisted to not read the description kindly sent by the hotel manager - he trusted a navigation device which did not know that there is one Rua Escolas Gerais and one Escolas Gerais). Speaking of taxis - the one taking us back to the airport et 6.30 a.m. with empty roads and a honest driver cost us 10 EUR only!)
Staff overall speaks excellent English and is extremely kind and helpful. Situation in the oldest part of Lissabon pittoresk and charming, tramway station just some steps from the door; Lisboa center can be reached by a 30-min-walk or by tramway in 15 min.
During the night, it can become rather noisy because of inconsiderate tourists laughing, shouting and singing in the street restaurants and cafés. With windows closed no problem, though. Besides, there is no AC which we even prefer, but it's good to know.
Quite some reasonable-priced restaurants nearby, where you also can have breakfast. Breakfast in the hotel is a bit boring, and, if fully packed, the number of tables happens to be inadequate.
Overall a very pleasant experience and good value for money.
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