We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A little disappointing.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Express Lisbon Oeiras
Ranked #146 of 255 Hotels in Lisbon
Reviewed 12 June 2014

We have stayed at this hotel a couple of times, but have always noticed that desk staff are not the least bit interested in their customers. Most now speak English which is good.
Morning breakfast seemed to be less than prior visits.
The biggest downside of this hotel is that their are not any decent restaurants around . You have to drive out to the Plaza to get a restaurant, or get on the highway to go to one of the nearest towns.

Room Tip: Any time we have stayed here, the rooms have been pretty quiet. The area this hotel is in, is not th...
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cathleenw920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon Oeiras, responded to this reviewResponded 28 June 2014

Dear elvis85,

Thank you for choosing us again and taking the time to review our hotel. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It is truly regrettable that our level of service and breakfast offerings were not able to live up to your standards on your recent stay. I have noted your comments and rest assured that these will be used towards the improvement of our services.

We hope we get another chance to host you again as we would like to regain your faith in us.

Sincerely,

Faith R
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (353)
Traveller rating
Traveller type
Time of year
Language
  • More languages

46 - 52 of 353 reviews

Reviewed 1 May 2014

this hotel was very clean people at front desk were kinda rude but over all my stay was great I will stay there again, I was very leary but it was 1 star on internet was not anything fancy but I enjoyed my stay
:)





  • Stayed: April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Shannon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra V, General Manager at Holiday Inn Express Lisbon Oeiras, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you very much for your stay and comments.
We appreciate we have enjoyed your stay with us.
We hope to welcome you soon.

Best Regards
Alexandra Venâncio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

If you are traveling by auto to Cascais, stay a few kilometers away at this hotel. Nothing really interesting about the area other than it's in a non-tourist area (good in my book), and the hotel is quite Americanized in appearance and in its operation, but it's very comfortable and an inexpensive alternate to the overpriced hotels in Cascais.

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank BoHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra V, General Manager at Holiday Inn Express Lisbon Oeiras, responded to this reviewResponded 16 January 2014

Dear Guest,

Thank you very much for your stay with us.

Your comments are very important to us to continue to improve our services.

Best Regards
Alexandra Venâncio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013

Got a really good deal for four day hotel plus flight. The hotel was nice and updated. On the website its says the hotel is in Lisbon, its not, its about a 20 min drive from Lisbon. Its a nice hotel but he location is taxi taxi taxi, its hard to walk to anywhere. The staff there were really helpful and polite. The room was nice kitted out with shower gel etc, breakfast was good and plenty, overall it was a nice stay and the beach is close by.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Mickylcy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra V, General Manager at Holiday Inn Express Lisbon Oeiras, responded to this reviewResponded 3 December 2013

Dear Guest,

Thank you for your stay and comments about our hotel.
We happy to know you have enjoyed your stay.

We look forward to welcome you again in a near future.

Best Regards
Alexandra Venâncio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

There is not much around the hotel, You need to able able to travel to eat and see sights. There is one Restaurant you can walk to, called Simps which the hotel staff helped us find which was OK
The rooms are well appointed in the now usual HIE style and the staff were friendly.
We used the Hotel as a last stop after driving around Portugal as we had an early flight out and it was easy drive to the Airport.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gbob300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra V, General Manager at Holiday Inn Express Lisbon Oeiras, responded to this reviewResponded 4 November 2013

Dear Guest,

Thank you very much for your stay with us and your comments.

Your comments are very important to us to continue to improve the service.

Waiting to welcome you soon at our hotel.

Best Regards
Alexandra Venâncio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2013

The hotel location is quite isolated, there is no place to eat nearby. You will need to either get a taxi or drive a few miles to find a restaurant. Rooms are standard HIE size, not big but have space to walk around. They are clean and the staff very pleasant.

Internet works well but every time you log in, it only works 8 hours. Then you need to get another login password from the reception

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank P A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra V, General Manager at Holiday Inn Express Lisbon Oeiras, responded to this reviewResponded 9 October 2013

Dear Guest,

Thank you very much for your stay with us and your comments.

Your comments are very important to us to continue to improve the service.

Waiting to welcome you soon at our hotel.

Best Regards
Alexandra Venâncio

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2013

This is not the first time I get bad service in this hotel. In an earlier stay it seemed to be a big deal to avail a network cable. In this stay I had an even worse experience:

- The water kettle's heater was covered in rust and simply unhealthy to use. I asked the reception to change it and they said they will next morning. And next day it is still there although I left a message in the room to remind them.

I went to the reception and asked the same person again and he promised (for the second time) to change it next day. The next day it was changed with another one that was even dirtier! I gave up and did not persue it any further.

That same person I saw him dealing with disrespect with eastern asian guests.

Another problem is the very poor English of many reception and pther staff members which makes communication a challenge.

I will simply avoid this hotel in the future and recommend the same to fellow IBM colleagues.

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank OssamaShokry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon Oeiras, responded to this reviewResponded 11 July 2013

Dear OssamaShokry,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am deeply sorry you received service which was unacceptable. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope that we have the opportunity to serve you again in the future and show you just how much we care about delivering an above average experience.

Sincerely,

Krysllin G
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Lisbon hotels
7.5 mi away
Hotel Ibis Lisboa Jose Malhoa
8.6 mi away
Ibis Lisboa Saldanha
Ibis Lisboa Saldanha
#79 of 255 in Lisbon
2,062 reviews
9.4 mi away
Hotel Dom Afonso Henriques
Hotel Dom Afonso Henriques
#154 of 255 in Lisbon
469 reviews
Show Prices
Show Prices
Show Prices
8.7 mi away
Holiday Inn Lisbon
Holiday Inn Lisbon
#135 of 255 in Lisbon
1,193 reviews
7.6 mi away
Novotel Lisboa
Novotel Lisboa
#119 of 255 in Lisbon
2,821 reviews
8.3 mi away
Holiday Inn Lisbon - Continental
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Lisbon Oeiras? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Lisbon Oeiras

Address: AV. D. Felix Niza Ribeiro | Porto Salvo, Lisbon 2740-314, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Best Value Hotel in Lisbon
#73 Family Hotel in Lisbon
Price Range: £43 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Lisbon Oeiras 3*
Number of rooms: 126
Official Description (provided by the hotel):
Welcome to the Express by Holiday Inn Lisbon Oeiras Hotel! Best value for money either for business travellers or families wishing to discover Oeiras, Estoril Coast, Cascais, Sintra and Lisbon. Always with our complimentary buffet breakfast. The Hotel is in Oeiras, close to the major business parks:Quinta da Fonte, Taguspark and Lagoas Park, but also to the Beach, from the hotel, you can easily reach Guincho- world famous windsurf and surf spot, Estoril & Cascais Coast and the famous Estoril Race track-Moto GP . If you prefer a cultural break, don t miss Sintra with its Museums, and Palaces. Visit Lisbon s picturesque quarters Bairro Alto, Alfama, Mouraria or Baixa-Chiado, and experience the traditional and relaxed atmosphere of a Fado Restaurant. Twenty minutes is all it takes from the Lisbon International Airport to the hotel. All our 126 rooms are equipped with air conditioned, Internet access, satellite TV, in-house movies, direct dial telephone, tea & coffee facilities, hair dryer, business desk.Wi-FI or High Speed internet access is available in all our rooms and public areas. If you need to use a computer, our Business Point is at your disposal 24h. For corporate meetings or business training sessions, the Hotel has 4 meeting rooms, with natural daylight; check our meet smart program. Stay Smart, Book now your stay with us! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Booking.com, IHG, Travel Republic (UK), Expedia, Hotels.com, HotelsClick, Cancelon, Ebookers, 5viajes2012 S.L., getaroom.com and HotelQuickly so you can book your Holiday Inn Express Lisbon Oeiras reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Lisbon Oeiras Hotel Lisbon
Holiday Inn Lisbon
Lisbon Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing