First of all, my compliments to the hotel staff who tried to make our lives agreeable despite the appalling condition of the building. Upon arrival we were assigned two rooms on the 4th floor with a very distinct sewage stench. After complaining at reception we were given 2 other rooms : mine was again on the 4th floor and had the same disgusting smell coming from the bath tub. I was again whanged to a room on the 1st floor at the back of the building with no view at all and with broken locks on the windows. For the whole 7 nights I stayed there I couldn't open a window, scared that someone would break in as the area is rather rough and poor. My daughter and her friend were given a so-called renovated room on the 4th floor but only 1 wall plug worked, the TV was out of order, there was no real airconditioning, no hair dryer and one night lamp was broken, but we didn't dare to complain again, afraid that we would get another 'stench' room. For breakfast we needed to queue; as the breakfast room is tiny. There is no wifi in the rooms, only in the lobby (2 chairs) and the breakfast room. Again my compliments to the sweet breakfast lady who tried to please all of us in spite of the circumstances and to the maid who cleaned our rooms every day. We knew this was a budget hotel but we didn't expect it to fall apart. An advantage to this hotel is the bus stop in front of the hotel entrance, going to the city centre.
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- Also Known As:
- Pensao Residencial Princesa Lisbon
- Pensao Residencial Princesa Hotel Lisbon