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“Lovely modernized hotel in perfect location”
Review of Hotel Expo Astoria

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Hotel Expo Astoria
Ranked #134 of 255 Hotels in Lisbon
Reviewed 5 November 2012

This is one of the nicest, cleanest and most convenient hotels for the money that we have ever booked anywhere in the world we have visited. We were given room 402, which is in the front and overlooks the Rua Braamcamp. It is more of a suite, with more than ample space for 3 or more persons. According to the desk clerk, the hotel was modernized beginning 4 years ago or so, and the 4th floor was the last to be remodeled. As you enter, the rather small, but modern bathroom is on the left. It has very modern and lovely fixtures, large mirror, tile flooring and granite countertop. The glass enclosed stall shower had a great shower head and good water pressure. You then walk into a small "ante-room" with what looked like a daybed that could accommodate 2 if popped up. It has a window that opens onto a service area with street view and trees in the background, and also has a flat screen TV and a desk. You then walk into the large main bedroom that also has a flat screen TV, two closets complete with enough hangars and additional pillows and blankets. Under the window that faces the avenue, there is a counter with small bar fridge below. The hotel has its own bar and restaurant area where they have happy hour in the evenings. The entire place is immaculate and interestingly decorated throughout. The breakfast buffet is sort of English or American style, with scrambled eggs, delicious bacon, cereals, and the usual European breads, ham, cheese, coffee, tea, juices and yogurt. The only thing it was lacking was fruit, which may be in short supply in Lisbon in late October. The staff were all to a person very friendly and helpful. My only complaint was the very poor lighting in the bathroom, which seems to be a problem everywhere in Europe now. However, I just put my makeup on using a hand mirror near the large front facing window which provided lots of light. A sliding door for the bathroom would eliminate the sort of cramped entry there too, although large enough once you are inside with the door closed. A room safe also would make a nice addition. The hotel is just a few doors from a lovely and good restaurant where we had a nice lunch and delicious crepes. There are also other little cafes nearby, plus two bus stops in front and the metro is just a short walk away, plus the bus that takes one to the airport is also just a short walk across the Parques de Pombal roundabout. The neighborhood where the hotel is located is very nice, so we felt extremely safe. There are banks and shops nearby as well. We definitely will book this hotel if we return to Lisbon in the future, as it is far nicer than some 4 star hotels we have experienced.

Room Tip: Ask for a front facing room on upper floors.
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  • Stayed: October 2012, travelled as a couple
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1  Thank metalmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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185 - 191 of 977 reviews

Reviewed 29 October 2012

The hotel is situated just a pebbles throw from one of the central Lisbon squares, beautiful Praça do Marquês de Pombal. From the outside you can hardly notice that it is a hotel – entrance is very unassuming. However, staff is helpful and professional. Everybody speaks good English. I had a double room (at the single room rate) on the last floor, looking into the windows of another building. Although the windows were matte, since there were no curtains on my windows, it felt very uncomfortable to change or just be in the room without drawing the wooden shades across my window, which meant no day light. That was very unfortunate. Also, sometimes it got quite noisy (sirens and traffic) since Praça do Marquês de Pombal is full of traffic, day and night.
Room was all right, bathroom also. However, if I left the bathroom door open, very unpleasant sewage smell came into the room. I have a feeling that it is the case in the entire hotel – the plumbing is probably not as it should be. Also, there was only one electric outlet, near the bed, and no outlets (except for the electric razor) in the bathroom. Doing anything with my hair straightener was almost out of the question. Also, the bathroom lights were so dim that it was hard for me to apply makeup.
Wi-Fi was very good and although they said that the password expires after 72 hours, I was able to use it until the end of my stay.
I never ate any breakfast in the hotel (7€ extra), but had excellent espresso (70¢) and croissant (1€) at the cafe next door.
Metro station (Azul line) is just across the street, or you can walk down the Avenida da Liberdade to the city centre (25 minutes). Most sightseeing tours start from the Praça do Marquês de Pombal, also across the street.
Now, the most important – price: it was really, really good. I paid 300€ for 5 nights.

  • Stayed: October 2012, travelled on business
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Thank Laka k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

When we checked in, Andre was lovely. He almost immediately offered to orientate us with what's in and around the hotel and he did it with such passion. Kudos to Andre as I observed that he did it with everyone else who checked in after we did. Unfortunately, we only had the pleasure of meeting Andre on that one occasion, the other staff we interacted with were not very friendly at all, especially the woman who checked us out. She hardly spoke or smiled. One of the wheels to my luggage was falling off so I asked her if I could get some masking tape from housekeeping so I could tape it temporarily till I got to the airport and got it safe-wrapped. She flatly said they didn't have any tape at all. I explained to her and said that I am sure housekeeping had some type of tape but she picked up the scotch-tape on the desk and sarcastically said, "We only have this". She said it in a dismissive tone and didn't appear helpful at all. Instead she directed me to a store down the road and said they "may" have some masking tape and that I could "try checking there". I find it hard to believe the housekeeping department would not have some type of tape to offer. Apart from the the unfriendly staff (with the exception of wonderful Andre), I actually liked the hotel's contemporary design, including the rooms. We had a triple room which had one bed in a separate area with a desk and additional wall-mounted TV (so there were 2 TVs in the room). The 3 single beds were not super-single sized though, so if you're rather petite Asians like we are, it works out fairly ok. The room was a pretty good size for the 3 of us. The bathroom was really dimly lit when we first checked in but it seems the housekeeping crew changed 2-3 of the bulbs on our 2nd day so that helped a lot. Basic amenities only in the bathroom. WIFI was free but connection wasn't stable all the time.

I would still highly recommend the hotel for its location. There is a quaint cafe just a few doors down called BraanCafe...reasonably priced and very friendly staff.

Room Tip: Ask for a room with a view so you get one that's facing the street instead of walls.
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  • Stayed: October 2012, travelled with family
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Thank javajive2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2012

Stayed 3 nights at this hotel, room was big and spacious, amenities are limited but it is perfectly fine considering the price i paid. Besides, what they don't provide, travelers should bring on trips anyway (eg: bodywash, shampoo, toothbrush, comb).

I was given room 306 which was along the main road and the view was so good. Nice to have fresh air and sunshine in the room. If you need to know the current temperature, just step out onto the little balcony and look right!

The reception staff were extremely friendly! Maybe they fired the previous staff whom other reviewers said were rude? I asked for directions on a couple of occasions and they were wonderful.

Opted out of the breakfast, so cannot comment on it. The bar looked good from the outside though.

One bad thing: We had to carry our luggages down a flight of about 5-6 steps (after reception to go up the room you must pass this) before we reach the lift. Wished there was a porter to help with this, especially since we had 1 large suitcase and 2 small ones.

TIP: please don't bother about taking the aerobus (unless you're traveling alone), because the taxi fare in Lisbon is cheap! I did research on how to get there online and was advised to take the aerobus as per previous reviews, so i followed. But on the way back, it was raining so we hopped onto a cab to the airport and it was only 10euros! So please save yourself the trouble of lugging your luggages (the aerobus stop is NOT near, roughly about 5-10mins walk across the square).

There is a Mac'Donalds and a supermarket nearby. Other than that, nothing much interesting to walk/see around the area.
Metro station is v near, about 150m away. Sightseeing buses are nearby as well.
Overall, a very affordable and definitely worth the price i paid for.

Room Tip: ask for a room with a view!
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  • Stayed: October 2012, travelled as a couple
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2  Thank piecesofparadise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2012

This small design hotel has big rooms and is situated in a very good location.
You can take any of the public transports in less than 2 minutes and you can walk to most of the beautifull places that Lisboa has to offer.Very safe at night,the rooms have no external noises.
Unfortunately our room (602)had a very bad smell.
Breakfast time is great,good selection and cosy atmosphere.
The staff is very knowledgeble and kind.
Prices are reasonable and they have a happy hour from 6 to 8 pm at the bar.
As is a 3 star hotel,amenities in the bathroom are limited.
Minibar available in the room,air conditioning working well,a perfect place to visit the beautifull city of Lisboa.

  • Stayed: September 2012, travelled as a couple
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1  Thank coquelicotbretagne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

Had a five day stay in this excellent hotel. Situated less than a minutes walk from the metro and with two bus stops right outside it could not be better placed for exploring Lisbon.Some reviews talk about unfreindly staff but we found the opposite to be the case. If you book ask for a room at the front of the hotel, they are excellent.

  • Stayed: September 2012, travelled as a couple
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Thank NosherEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2012 via mobile

This hotel is very clean and modern. Its 5 minutes walk from metro and the rooms are great. Most of the staff at the front desk are helpful but the staff at breakfast are unhelpful and unfriendly. The food at breakfast is plentiful but poor quality and is chaotic even early in the morning. The coffee is from a self serve machine and is bad. If you are not worried about breakfast and staff then this is for you. They serve food at other times which i cannot comment on as i did not eat it. Nice views from some rooms.

  • Stayed: August 2012
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1  Thank kieranmcg2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Expo Astoria

Address: Rua Braamcamp 10 | Marquês de Pombal, Lisbon 1250-050, Portugal (Formerly Evidencia Astoria Creative Hotel)
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#14 Best Value Hotel in Lisbon
Price Range: £62 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Expo Astoria 3*
Number of rooms: 113
Official Description (provided by the hotel):
Hotel Expo Astória, also known as “The Art Hotel”, represents a new concept of hotel inspired by art and design, combined with comfort and well-being. Located at a privileged area of Lisbon, a few minutes away from Praça do Marquês de Pombal, Avenida da Liberdade and Parque Eduardo VII, it stands out due to the Art Deco architecture of the building and by its excellent, customized and hospitable service, which seeks to kindly meet the needs of each customer. Adorned with art and design pieces, the interior of the hotel presents itself as a trendy and elegant space, offering a welcoming and contemporary environment, where each detail makes every guest feel special. The rooms provide to the guests a cozy and delightful design, conceived so they may comfortably enjoy their stay. If you wish to discover the city of Lisbon and its wonders, Hotel Expo Astória is an excellent starting point. ... more   less 
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Also Known As:
Astoria Hotel Lisbon

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