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“Everthing fine, WLAN weak”

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Holiday Inn Express Lisbon - Av. Liberdade
Ranked #80 of 254 Hotels in Lisbon
Certificate of Excellence
Reviewed 1 May 2014

Location fine, easy to walk to some most interesting areas of the city, close to next subway station, rooms clean, bed comfortable, WLAN weak,
Unfortunately the bar run out of beer late in the evening ...... So we went to bed after having some Luso

Room Tip: Ask for rooms to the back side of de building
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  • Stayed: April 2014, travelled with friends
    • Value
    • Location
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Thank Maximilian l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this reviewResponded 22 May 2014

Dear Mr. Maximilian,

Thank you very much for your review, we were glad to hear you enjoyed not only our Hotel in itself but also its location and surroundings.
In fact we experienced a small issue with the internet connection due to our provider update of the system. Still we took note of all our guest’s comments about it and even upgraded our Wi-Fi speed to make sure was no longer an issue at our Hotel.
Looking forward to meet you again.

Kind regards,
António Monteiro
Guest Service Manager

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343 - 349 of 815 reviews

Reviewed 27 April 2014

The hotel is close to metro station but not located within tourist area. Nevertheless, one can take metro to various places easily. It seems that few restaurants are nearby. The room size is of standard one in Europe. The hotel is suitable for budget travellers.

  • Stayed: April 2014, travelled with family
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2  Thank KF_Hongkong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this reviewResponded 11 May 2014

Dear KF_Hongkong,

Thank you for your review, it is highly valued so that we can monitor and assess our service standards in order to improve our guests experience.
We look forward to the opportunity to welcome you back to the Holiday Inn Express Lisbon - Av. Liberdade, in the not too distant future.

Yours sincerely,
António Monteiro
Guest Service Manager

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Reviewed 27 April 2014

This hotel is very modern and clean. No restaurant, but a young and friendly staff, nice and confortable rooms. Choose a room on the side street (however, the windows stop any noise). Sometimes the taxi drivers don't know this new hotel, quote «Rua Alexandre Herculano» and not «Av. Liberdade».

Room Tip: Rooms on the side street are better (facing a bank, no noise or lights in the night)
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  • Stayed: April 2014, travelled with family
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    • Cleanliness
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1  Thank commissairebourrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this reviewResponded 4 June 2014

Dear Mr. Commissairebourrel,
Good afternoon.

We would like to thank you for your kind words regarding our Hotel.
These kind of comments makes us want to work even harder everyday to make sure our guest just have the perfect stay.
In case you come back we hope to see you visiting our Hotel.

Best regards,

António Monteiro
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

The hotel has a great location in the city center.
As it is brand new, the rooms are well decorated and are in line with the HI Express code.
Breakfast severed a verity of pastry and other nice dishes.
Basic Internet was a bit slow but will do the work for email and basic browsing.
Staff was really friendly and helpful.

Would defiantly come back.

Room Tip: Book a double bed with Sofa to get some extra space in the room....
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  • Stayed: April 2014, travelled on business
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Thank Roee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this reviewResponded 22 May 2014

Dear Mr. Roee F.,
Thank you so much for having chosen Holiday Inn Express Lisbon Av. Liberdade and also for your nice compliments about our decoration, our friendly and helpful staff and the hotel’s great location.
We hope we can meet again in the future so we have the opportunity to welcome you back at our Hotel.
Kind regards,
António Monteiro
Guest Service Manager

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Reviewed 22 April 2014

Stayed for 3 nights over the busy Easter period, the hotel is in a great location with easy walks to most parts of the central city, the hotel rooms and facilities were as you would expect of a new hotel, great.

  • Stayed: April 2014, travelled with friends
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Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Public Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this reviewResponded 22 May 2014

Dear Mr. Tony H.,
First of all thank you for your kind words.
It's very important to us to hear such a great review.
We hope you visit us again with the promise our standards will be the same.
See you nest easter?

Kind regards,
António Monteiro
Guest Service Manager

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Reviewed 12 April 2014 via mobile

Locatin is very nice but even better is the service. The room we got was really nice and big. The breackfest was OK and I guess for Europe this is very good ( why no salad!?). I just think the reception guys and thier work made all the differance.

Stayed: April 2014, travelled as a couple
1  Thank Bndot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this reviewResponded 14 April 2014

Dear Bndot,

First of all thank you so much for your nice words.

We work hardly everyday to have reviews like yours.

Regarding the breakfast, our buffet breakfast is a continental breakfast that is exactly like you found it. Regardless we will inform our managers of your idea to see if it's possible to add some different things to it.

Looking forward to meet you again.

Best regards

António Monteiro

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Reviewed 8 April 2014

The location is great a few steps away from the Metro station as well as the hop HoHo drop point. The hotel staff is EXTREMELY friendly and helpful. The Hotel in general and the rooms in particular are obviously new and clean, the bathrooms are among the best i have seen in 3 stars Hotel. The breakfast is nothing short of amazing and everything is tasty with a great variety.
However, the room doesnt have a minibar nor a safe.
The minibar wasn't much of an issue cause we were always out and used the room only at night but the safe was kinda inconvenient because we like to keep our important documents and most of our money in the room safe.
I certainly recommend this hotel for anyone visiting Lisbon.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Alaa210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this reviewResponded 14 April 2014

Dear Alaa210

First of all thank you so much for your kind words.

We work hard everyday to make sure our guests are satisfied as you.

We choose our products in our breakfast very carefully. Our bakery is the best in town.

We are glad we made your stay worth.
We hope you come back to our Hotel.

Best regards,
António Monteiro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Lisbon - Av. Liberdade

Address: Rua Alexandre Herculano No. 40, Lisbon 1250-011, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #80 of 254 Hotels in Lisbon
Price Range: £88 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Lisbon - Av. Liberdade 3*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Lisbon - Av. Liberdade, a charming new contemporary and stylish approach to accommodation set in the heart of the city of Lisbon. Lose yourself in Avenida da Liberdade, one of the main arteries of the city, home to fashionable mansions, cafes, theatres and, more recently, designer boutiques like Louis Vuitton, Prada, Miu Miu, Trussardi, Burberry, Tod's, Cartier, Emporio Armani, Longchamp, Gucci, Carolina Herrera and many others. Only a few steps down from the Holiday Inn Express Lisbon - Av. Liberdade you will find the Blue and Yellow lines of the Lisbon Metro stop at Marques de Pombal Station, with connection to the Red line that serves Lisbon Airport, or eighteen bus lines that also serve the Marques de Pombal square. Relax in your modern guest room whilst enjoying complementary tea and coffee and awaken each day feeling revitalized. Lay back in the comfortable armchairs of our avant-garde 24-hour lobby bar, where our friendly staff will be happy to serve you coffee, Portuguese beer and snacks. ... more   less 
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