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“Excellent hotel in excellent position”

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Holiday Inn Express Lisbon - Av. Liberdade
Ranked #78 of 247 Hotels in Lisbon
Certificate of Excellence
Brussels, Belgium
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent hotel in excellent position”
Reviewed 15 June 2014

I stayed 4 nights in this hotel and I really enjoyed it. The position is excellent: 200 mt from the metro station and not more than 15 minutes on foot from central Lisbon. The room was quite big, clean and well-furnished. Free wi-if and good breakfast.

Stayed June 2014, travelled solo
Helpful?
1 Thank Sabina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this review, 19 June 2014
Dear Sabina M,
Good afternoon.
Thank you for choosing Holiday Inn Express-Lisbon Av. Liberdade.
We are glad to know you enjoyed our Hotel, it's location and services.
Guests having a perfect stay with us is what we work for everyday.
We hope you come back soon, we'll make sure you repeat your great experience!
Best regards,
António Monteiro
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

745 reviews from our community

Traveller rating
    274
    356
    98
    10
    7
See reviews for
177
324
35
58
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Crewe, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 May 2014

This is a great location,the hotel is newly refurbished to a very high standard, rooms are a good size, modern and very clean. The breakfast was very good, with a good selection of continental items.
We drove to the hotel and were very impressed with the secure, underground parking less than 50 metres from the hotel, if you pre pay the parking on arrival it is only 9 euros for 24 hours, amazing for city centre parking ( this is with the car park nothing to do with the hotel)

Room Tip: We were in Room 404 with a good outlook onto the city.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this review, 4 June 2014
Dear LizS,
Good afternoon.
We would like to thank you for choosing the Holiday Inn Express Lisbon Av.Liberdade and writing us such a great feedback.
We are glad we made your stay worth, it's actually our working model: Great Hotels, Guests Love.
Looking forward to meet soon again.
Best regards,
António Monteiro
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kiev, Ukraine
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 May 2014

200 m from Marcus de Pombal Square and subway centre. Not far from historical centre.
Clean. Pleasant English-speaking staff. Wifi-concection is weird - is only for one device per room.
Breakfast is not very reach but tasty.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dmitriy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this review, 4 June 2014
Mr. Dimitry,
Good afternoon.
First of all thank you for choosing our Hotel.
It was with great satisfaction we read your comments regarding the perfect location our hotel was for your stay.
Next time you come to Lisbon we hope you stay here again, we will make sure you have a perfect stay.
Best regards,
António Monteiro
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 May 2014

Just got back from a long weekend in Lisbon, I had used my ING points to stay. For an Express this was exceptional. The room was spacious and clean, and had good facilities such as tea and coffee, hair dryer and flat screen tv. The lighting was atmospheric with a nice blue in the shower room. Breakfast was fun, a nice selection of cakes and breads. The coffee machine was weird, but you could over come this with trying various buttons to make your choice. The reception was great and the staff friendly and helpful. Great position with a walk to the city centre, and you could catch the buses very easily.

Room Tip: Request double instead of twin as you can not push beds together due to a fixture attached to the wa...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ricki_caroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this review, 22 May 2014
Dear Mrs. Ricki_Caroline,
First of all thank you for having chosen Holiday Inn Express Lisbon Av. Liberdade and being an IHG Rewards Club Member.
It's very important for us that such a great member write a review like yours.
We are glad to hear such good comments of our property. Our hotel is very proud of its level of service, cleanliness and quality of its product.
We work hardly every day to make sure we have Hotels that guests love, we are glad you did.
We are looking forward to meet you again with the same standards and attitude you found during your stay.
Kind regards,
António Monteiro
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scottsdale
Level Contributor
113 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 12 May 2014

Beautiful facility. The service is top notch. The people at the front desk are very friendly and very helpful. The rooms are very clean and well cared for. The bed is comfortable and there is plenty of room. The breakfast is continental and very good. A nice assortment of food but nothing hot such as eggs and bisquets. I highly recommend the facility. It is a very good location. Near the Metro and about fifteen minutes to the downtown area. Lots to enjoy. A little planning would be helpful. Enjoy the varios areas and be sure to get to Belem, as well. Just twenty minutes by tram or bus from downtown.

  • Stayed May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dontcallmeillcallyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this review, 4 June 2014
Dear Mr. Dontcallmeillcallyou,
Good afternoon.
First of all thank you for choosing our Hotel.
As read on your comments we understand you had a perfect stay and appreciated all the details we work on to make sure guests have a remarkable stay.
As it's a continental buffet breakfast, a IHG standard, we actually don't have hot things in our breakfast but all the bakery and products are choosen with great care thus ensuring our guests enjoy it.
Looking forward to welcome you again.
Best regards,
António Monteiro
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 10 May 2014

Traditional building in a fairly quiet side street off the main avenue. Thoroughly modern interior, the rooms are well designed and perfectly suitable for a short break; limited clothes storage in a cupboard with door but no safe. TV has selection of english speaking channels. Bathroom of a reasonable size with liquid soap dispenser in shower and by handbasin - no other toiletries. Breakfast is continental style buffet (cereals, breads, cheese and ham) plus toaster but availability of boiled eggs as in other HIE would give a bit more variety. Sorry but the coffee dispensed from machines is not good at all! Breakfast is served in basement but clever lighting and decor lifts the atmosphere. Staff are friendly and very helpful. Travelled from airport by local airport bus 1, cheap (3.50 euros each, single) but very busy - suitcase soon buried under other travellers' luggage and a bit of a struggle to reach/retrieve. Return journey by taxi for 12.50 euros + tip, much more comfortable and quicker. This hotel is a recommended option.

As for Lisbon - a beautiful historic city with breathtaking plazas and cafes. The hotel is uphill from the centre, the pavements are very attractive to look at, mosaic designs in black and white, but uncomfortable to walk on for any length of time - bring comfortable shoes! Lovely riverfront.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RBSouthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Guest Relations Manager at Holiday Inn Express Lisbon - Av. Liberdade, responded to this review, 4 June 2014
Dear Mr. RBSouthport,
Good afternoon.
Thank you so much for choosing Holiday Inn Express Lisbon Av. Liberdade and also for your nice compliments about our facilities, our friendly and helpful staff and the hotel´s great location.
It's very important to us to hear such a great review.
We hope you visit us again with the promise our standards will be the same.

Best regards,
António Monteiro
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 8 May 2014

The hotel staff, rooms, and location were all wonderful. From the moment we walked in, they greeted us with a smile and helped us find our way to meeting our tour group, looking up online what buses to take. Where to catch them and where to get off. The room was spacious, very clean and comfortable. The continental breakfast was good with breads, cereals and more. No hot foods. All the trays were kept well filled.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SeahawksReign
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMLISBONCITY, Gerente de relações públicas at Holiday Inn Express Lisbon - Av. Liberdade, responded to this review, 28 May 2014
Dear SeahawksReign,
Thank you so much for choosing Holiday Inn Express Lisbon Av. Liberdade and also for your nice compliments about our facilities, our friendly and helpful staff and the hotel´s great location.
As per your comment on the breakfast items, it is in fact the standard continental buffet breakfast. We choose our products in our breakfast very carefully. Our bakery is the best in town.
We hope we can meet again in the future so we have the opportunity to welcome you back at our Hotel.
Kind regards,
António Monteiro
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Lisbon - Av. Liberdade

Property: Holiday Inn Express Lisbon - Av. Liberdade
Address: Rua Alexandre Herculano No. 40, Lisbon 1250-011, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access Airport Transportation
Hotel Style:
Ranked #78 of 247 Hotels in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express Lisbon - Av. Liberdade 3*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Lisbon - Av. Liberdade, a charming new contemporary and stylish approach to accommodation set in the heart of the city of Lisbon. Lose yourself in Avenida da Liberdade, one of the main arteries of the city, home to fashionable mansions, cafes, theatres and, more recently, designer boutiques like Louis Vuitton, Prada, Miu Miu, Trussardi, Burberry, Tod's, Cartier, Emporio Armani, Longchamp, Gucci, Carolina Herrera and many others. Only a few steps down from the Holiday Inn Express Lisbon - Av. Liberdade you will find the Blue and Yellow lines of the Lisbon Metro stop at Marques de Pombal Station, with connection to the Red line that serves Lisbon Airport, or eighteen bus lines that also serve the Marques de Pombal square. Relax in your modern guest room whilst enjoying complementary tea and coffee and awaken each day feeling revitalized. Lay back in the comfortable armchairs of our avant-garde 24-hour lobby bar, where our friendly staff will be happy to serve you coffee, Portuguese beer and snacks. ... more   less 
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