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“Just what we needed”

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VIP Executive Arts Hotel
Ranked #189 of 255 Hotels in Lisbon
Reviewed 15 March 2013 via mobile

Me my boyfriend and our friend booked here for two nights in December we we in Lisbon for a Swedish house mafia concert... When we checked in we had to wait around 10 minutes to get the cards to our room but it was mid afternoon and a lot of people checking in, if you get put with a smoking room and your a non smoker just open the window and put the air con on, the smell goes in minutes... Up the road from the hotel is a lovely American resteraunt, would definitely recommend this!!! Considering we went on the 17th December the weather was lovely, didn't have to wear a jacket once and regretted just taking jeans! The drinks in the hotel bar are a little pricey but they tasted beautiful so we didn't mind! We never spent a long period of time in the rooms because of the concert but the beds where lovely and the tv picked up a channel that constantly had family guy and all comedies like that in English, if we choose to return to Lisbon we will definitely return here, we paid £160 for two rooms for two nights.... And for a central hotel who can really complain?

  • Stayed: December 2012
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1  Thank bbutcher93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 March 2013

Stayed at this hotel for a couple of days last week. From the outside it looks nicely decorated.

When I checked in, the receptionist was unhelpful and dismissive.

I was told there were no rooms available at 12pm and to come back later despite having a booking.

I returned after a 2 hours to a huge queue and had to wait a further 30 minutes.

I was give a key to a twin double rear room which faced a huge network of train tracks.

The noise of the trains rushing by is regular and throughout the night.

The beds are hard and the pillows are terrible. There is no wifi in the hotel.

They had problems with hot water in the morning and they will not provide any travel adapters (just in case you forget yours.)

Finally - their lift system is useless - it seems to only pick up from one floor at a time - so you can imagine the nightmare in the morning rush (better to take stairs if possible!)

I've stayed at a few hotels in Lisbon and this by far is the worst for service.

Hope this helps.

Room Tip: Avoid rear facing rooms (facing train tracks). Don't forget your travel adapter No wifi in hot...
See more room tips
  • Stayed: February 2013, travelled solo
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6  Thank laudatwah84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2013

It’s clear this used to be 4* when first opened but wasn't able to maintain that level.
The good: breakfast was plenty and a good choice and variety.
The bad: My room was dirty and had food stains on the wall right next to the bed. You'd expect that room service would clean that together with the rest of the room.
Water from the tap had a brownish color. Not sure whether this was due to the hotel or tap water company. A hotel this size should have a filter on their water if they know there can be issues.
Bed has a very hard mattress. Luckily enough I had short nights, 8-9h in this bed would have hurt my back.
Lower rooms at the back are next to a rail track. I was a higher floor and sleep through everything, but I heard complaints from people that changed rooms because of the trains.
When they fix cleaning, bed and water I will move them to 3 stars, and would consider them again, now I’m booking elsewhere.

  • Stayed: February 2013, travelled on business
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3  Thank LukeFields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

The hotel is very well located, at Parque das Nações, near the railway station and underground.
Although this is a 4* hotel, rooms are not... They are oldfashioned, looking very shabby, a TV from the past century, with a terrible image quality.
Breakfast is ok, with plnety of choice, but in an unpleasant room...

  • Stayed: January 2013, travelled on business
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1  Thank Joana D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2013

If you want to stay in Parque das Nações it's a good option. Not very expensive, good service, nice and comfy bed. The room is not huge but it has everything what is need (a desk and even a sofa chair). It is a design hotel and it's completely modern. The breakfast is nice and the staff was very helpful. The biggest cons is that the wifi is not for free and it is very expensive!

  • Stayed: November 2012, travelled on business
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1  Thank simplesmente
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2013

We were looking for something arty, well apart from main hall and the fancy chairs that's it. Regardless, the hotel itself is ok, comfortable but lacking the tea/coffee making facilities.
Overall, it was a good value for money. The location (center-wise) is not perfect however it gives you an opportunity to visits a neighborhood which is quite modern and interesting. We stayed during the NYE and were able to appreciate the fireworks show at the harbor.
There is lovely train station close by and the shopping mall. To get to the center you need to take a metro.

Room Tip: I would recommend taking a higher floor room - nicer view.
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  • Stayed: December 2012, travelled as a couple
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Thank Lc1602
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2013

The service was fantastic, the only think was that I booked for a double bed and when I got there it was 2 single beds but apart from that it was good.
The room and its facilities are simply amazing. Well decorated, it's simple but it has its own beauty.
I definitely liked the room I felt very comfortable in there. The location is great because it's next to the mall Vasco da Gama.
I would definitely reccomend this to anyone.

  • Stayed: December 2012, travelled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about VIP Executive Arts Hotel

Address: Lt 1.17.02 Avenida Dom Joao II 18 | Parque das Nações, Lisbon 1990-084, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Parque das Nacoes
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
#125 Luxury Hotel in Lisbon
Price Range: £56 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VIP Executive Arts Hotel 4*
Number of rooms: 300
Official Description (provided by the hotel):
Hotel VIP Executive Arts is a modern 4 star hotel with 300 rooms (including 11 suites), which combines design, hospitality and a good quality service, in order to meet its guests needs of comfort and wellbeing. Featuring eight meeting rooms and a modern auditorium, the Hotel also offers a full range of restaurants and parking for over 500 cars. Hotel VIP Executive Arts is situated in the Parque das Nações quater, the new business centre of Lisbon. In a dynamic and modern urban centre, you can find, within walking distance of the hotel, the Congress Centre of Lisbon (FIL), a vast network of recreational services, as well as privileged access to Lisbon International Airport and an extensive transport network. ... more   less 
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Also Known As:
Vip Executive Arts Lisbon
Vip Executive Arts Hotel Lisbon

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