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“Excellent service”

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Hotel Olissippo Oriente
Ranked #84 of 248 Hotels in Lisbon
Certificate of Excellence
Somerset England
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service”
Reviewed 1 May 2012

+ Hotel staff extremely friendly and nothing too much trouble. We were upgraded to a suite on arrival which was spotlessly clean and serviced daily with fresh towels, soaps etc. Location was excellent for the Atlantic Pavillion which we were visiting for a concert (10 minutes walk max) and the shopping mall and metro

- Food at breakfast and dinner on the buffet bar was only ever luke warm. It would have been nice to have had wireless internet in the rooms as well as the public areas. There was a cable connection but no good with an ipad. The only hot drink facility in the room was expresso coffee, no choice of tea. (We took our own travel kettle and teabags and the coffee shop was more than happy to provide us with a jug of milk to keep in the fridge in the room)

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
1 Thank leb001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
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london
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 April 2012

We enjoyed our stay here, it was a bit far from the centre for a tourist though. We were using the metro, maybe we should have used the train. The restaurant was excellent value.

  • Stayed December 2011, travelled as a couple
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Helpful?
2 Thank rld22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seoul, South Korea
Level Contributor
598 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
Reviewed 26 March 2012

Located in Parque das Nações, perfect for business trips. Rooms are spacious and spotless clean. I was given an upgrade since this was my first stay with them. The suite had a Delta coffee machine and complementary water, all the amenities and a lot of space. Common areas are stylish but comfortable. Breakfast is maybe the least impressive aspect in this hotel, with an average choice.

There is no WiFi in the bedroom (only cable access). Internet access is paid in both the bedroom and the common areas.

  • Stayed March 2012, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank hazinheira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aalborg, Denmark
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 March 2012

I must say I was very pleased with this hotel, and most important, with the staff. Knowing Portuguese culture and the common Portuguese behaviour towards guests, this hotel was on of the hotels that most impressed me! Everybody is willing to make your day a very pleasant experience, and the constant smile and comfort transmitted by the staff is really a milestone that lots of hotels still lack to achieve.
All facilities such as the rooms, the lobby, the breakfast lounge among others look really comfortable and updated, very "business" oriented coziness and most important, a very good location especially for those who are about to stay in this area of Lisbon. Accesses and restaurants are very very close, and the view can literally surprise You.
I just have one small comment regarding Internet: Knowing that Denmark provides wi-fi Internet wherever You go, and actually free of charge, being in this "business segmented" hotel without free of charge Internet made me a bit confused. I had to ask several times to 're-charge' my hourly access to the Internet. Something that can be really strange for guests that are used to be offered Internet for free. But it seems that in Portugal this arrangement is very common. In what concerns the breakfast, I must say it is very good. Not the best, but as You might experience, a very diverse menu, with several types of cold and hot dishes, ready to make your beginning of the day extremely motivating!

As told before, what amazed me most was the staff´s willing to give us the best service. I could notice that plenty of times! Thanks for that guys.

Room Tip: Higher rooms can give better overview over the Tejo river, and over the whole Oriental zone of Lisbo...
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  • Stayed March 2012, travelled on business
    • Value
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Helpful?
2 Thank M O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glasgow
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 March 2012

Came back here for the third time - two nights business, two nights to enjoy good weather. Very good hotel; clean, large rooms; good breakfast (juices could be better). Very convenient for the business area around the old Expo site. Quite far from the old town center - two metro rides away. But the hop-on-off bus has a stop nearby. The aquarium is five minutes away and is well worth a visit. Good choice of restaurants in the vicinity and some late night shopping at the Vasco da Gamma Centre.

  • Stayed February 2012, travelled on business
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Helpful?
Thank PIMGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denmark
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 March 2012

We chose this hotel as it is close to the airport and we had an early flight out the next morning – it’s about 10-15 mins by taxi to the airport and perfectly located near a large shopping mall. This hotel offers nicely decorated rooms, a good large bed and a good bathroom. Breakfast is also very good. The hotel is comfortable and the staff friendly.

The hotel was probably built for the expo in 1998 and is showing signs of wear and tear. The maintenance schedule doesn’t seem to be very good, which is a shame. The shelf under the sink in the bathroom was falling off and walls were marked. A bit of care and attention would return the hotel to a perfect choice. As it is, it is a good choice.

However, there is no Wi-Fi connection in the rooms, only cable connection. That was OK, but you also have to pay for it – most people expect free connection nowadays, so build it into the room price like most other places.

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Svanfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponta Delgada, Portugal
Level Contributor
297 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 5 March 2012

I stayed again two non consecutive nights at this hotel and again i was very pleased.
Like before i was in transit to another location.
Very well situated with friendly staff, and a very good breakfast..
And i always love the proximity to the airport, to the metro and to mall.
Good consistent job

  • Stayed March 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Nuno P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Olissippo Oriente

Property: Hotel Olissippo Oriente
Address: Avenida Dom Joao II N0 32 | Parque das Nacoes, Lisbon 1990-092, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon > Parque das Nacoes
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Family Hotel in Lisbon
#35 Business Hotel in Lisbon
#48 Romantic Hotel in Lisbon
#67 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Olissippo Oriente 4*
Number of rooms: 182
Official Description (provided by the hotel):
The Hotel Olissippo Oriente is a modern four-star property located in Lisbon`s former Expo 98 site, which is now known as the Parque das Nações. Accommodation at the hotel comprises 182 rooms, including 14 suites and 1 room specially adapted for handicapped guests. On-site facilities at the Olissippo Oriente include a restaurant, bar, coffee shop with esplanade, wi-fi zones, garage parking and 5 meeting rooms. One major feature is the hotel`s very close proximity to the Lisbon Oceanarium, FIL fairground, Vasco da Gama shopping centre and the city`s new casino. ... more   less 
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Also Known As:
Olissippo Oriente Hotel
Olissippo Oriente Lisbon

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