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“Overrated” 2 of 5 bubbles
Review of Heritage Avenida Liberdade

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Heritage Avenida Liberdade
Ranked #3 of 247 Hotels in Lisbon
Certificate of Excellence
GreenLeadersSilver level
USA
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Overrated”
2 of 5 bubbles Reviewed 25 November 2009

With the exception of a couple of staff members, the demeanour and attitude of staff was somewhat cold and indifferent. The breakfast was adequate. Repairs occuring in other hotel rooms meant you were expected to deal with noise (hammering, drilling etc) every day until 2000 at night. Not what you want or expect after a long flight. The rooms themselves were clean and roomy. Overall unfortunately a poor performance, well below expectations for what you pay. I would strongly advise looking at alternatives.

  • Stayed November 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank a3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,448 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (243)
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English first
Toronto, Ontario
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 21 November 2009

The hotel is a restored 200 yr old building that is common in the centre of Lisbon although it has been totally redone on the interior -- one block away from the street of the seafood restaurants, it is ideal for walking and eating -- The rooms are clean, modern and comfortable though a little small -- service is friendly and efficient--- WIFI is complimentary in the rooms -- a definite location for future visits to Lisbon.

  • Stayed November 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RicoFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
76 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed 13 November 2009

This is arguably the best hotel in Lisbon. Very rare to find a combination of true luxury, excellent location and outstanding service and staff. Previously stated at the Four Seasons Ritz in Lisbon, however, the Heritage Av Liberdade has proven to be much better in terms of location as well as luxury. The hotel is very modern, clean and would appeal o most discriminating travelers who want the best at a very reasonable value. From this hotel, you can walk to major tourist sites, and plenty of restaurants and shops within minutes walking. This new hotel was designed by a world renowned architect who influenced the building of other luxury hotels such as one of the W hotels and another location in NYC. Would certainly return to same hotel during future visits. Enjoy Lisbon, it is one of the most hospitable cities in the world, cheers!

  • Stayed November 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheDiplomats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, CO
Level Contributor
67 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
5 of 5 bubbles Reviewed 3 November 2009

Rarely will you find a reasonably priced hotel this well managed. The english speaking staff here made our first Lisbon visit exceptional, especially with restaurant recommendations. They are genuinely enthusiastic about their city and want you to enjoy it. Our room was very comfortable, quiet, and well appointed.

  • Stayed October 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Boomer_from_Boulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beijing
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 16 October 2009

Loved this boutique hotel in a great location. The hotel had a beautiful ambience and despite being on Avenida Liberdade was very quiet. Breakfast was made available in the hotel lobby and it was more like eating in a dining room - very comfortable with a Nespresso coffee machine freely available for guests to use from 7.30am through until 11am!! Great portugese tarts and choice of breads. There was a small library and sitting area on a mezzanine floor directly above the lobby area.

The room was beautifully decorated and very comfortable with shuttered doors to reduce noise. The bathroom had an older style of decoration but was very nicely appointed. It was a very relaxing and comfortable experience staying here and I would definitely return.

It had a very small "fitness room", although it required some maintenance because the two machines were dated and not working too well. It also had a "jet pool" in a lovely setting.

The whole hotel had free and very fast wireless internet access.

  • Stayed October 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BeijingAussieinchina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 17 September 2009

We were made to feel very welcome, despite arriving far too early. When we returned to check in, we discovered we had been upgraded to the suite - what a treat! It was a beautiful room, perfectly comfortable in every way. Every bit of the hotel is spotless and it's tastefully decorated. We particularly enjoyed the swimming pool, which is small but very peaceful. The staff were faultless - friendly, charming, discreet and efficient. The downstairs bar is a little crowded furniture-wise, but other than that the hotel is lovely to be in. A wonderful experience.

  • Stayed September 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HvarYouTheCaptain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridgeshire
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 15 September 2009

Beautifully appointed, welcoming reception areas and an intimate bar all add up to make this a first choice place to stay in Lisbon. The room was large and the bathroom was great with moulton brown toiletries. Very nice continental breakfast and complimentary port ! All in all first class. (1 very minor comment - the reception staff could do a little more to assist when you require help to book theatre tickets and such like!).

  • Stayed August 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gav2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Avenida Liberdade

Property: Heritage Avenida Liberdade
Address: Avenida da Liberdade, 28, Lisbon 1250-145, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Lisbon
#4 Family Hotel in Lisbon
#6 Romantic Hotel in Lisbon
#9 Green Hotel in Lisbon
#11 Business Hotel in Lisbon
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Heritage Avenida Liberdade 4*
Number of rooms: 42
Official Description (provided by the hotel):
Heritage Avenida Liberdade is a small boutique hotel in the historic center of Lisbon. Located at Lisbon's main avenue - Avenida da Liberdade - this 18th-century townhouse is decorated by the Portuguese architect Miguel Cancio Martins. Subject to careful rehabilitation the hotel has come back to life by dint of a project of a unique nature. ... more   less 
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Also Known As:
Heritage Av Liberdade Lisbon
Heritage Av Liberdade Hotel Lisbon

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