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“A safe choice”
Review of HF Fenix Urban

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HF Fenix Urban
Ranked #92 of 251 Hotels in Lisbon
Oslo
Level 3 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“A safe choice”
Reviewed 17 August 2014 via mobile

HF Fenix urban is a nice and clean business hotel located in the city centre.

We were very satisfied with our stay and would recommend the hotel.
It's not the most personal hotel, but way above average if you're just going to sleep there and not hang around during the day.

Stayed August 2014
Helpful?
1 Thank erik1209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,312 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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Southern Wales, United Kingdom
Level 4 Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 August 2014

The hotel is conveniently located within walking distance of the city centre and amenities. There is also a Metro stop very close by if you prefer. The hotel is very clean and the rooms are comfortable and well equipped with TV, Mini bar, air conditioning free wi-fi and plenty of toiletries in the bathroom. We stayed here one night before flying back home the following morning. The staff were very friendly and helpful - nothing was too much trouble - be it giving directions to see the city, booking a taxi or mending the air conditioning. The breakfast was also excellent - plenty of choice and good quality. We took a taxi from the hotel to the airport and this took about 20 minutes and cost just under Euros 20. We liked the city and would like to return for a longer stay and would have no hesitation in using this hotel again.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MJWRGW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 August 2014

We stayed for two nights, family of four. Great location, metro station within 2 minutes walk, Alfama ca. 15 min. walk. Huge parke in the neighbourhood. Tasty breakfast. Room very large,
Staff very friendly, Ask for rooms on higher floors.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank jacek67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 August 2014

We stayed here for four nights and found it a great base for exploring Lisbon at very good value. The staff were friendly and helpful. The room (we booked a room on the top floor with a terrace) was large and modern with fridge/mini bar, tea and coffee making, air conditioning, good toiletries, etc. Breakfast had a very large selection of all types of food, though a wider or varied choice of eggs would have been welcome. In addition to coffee urns, they have a Nespresso machine in one corner, which was a nice touch. There's a public computer if you do not have your own device. It's 1 minute to Parque metro station and about 5 minutes from El Corte Ingles. As others have pointed out, it's about 20 minutes to walk downtown or 3 to 4 stops on the Metro if you want to save your feet for the hills in Bairro Alto or Alfama!

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank FenwayFanDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 August 2014

We stayed here for 3 nights. Our kids had a room and my wife and I had a room. Our room was on the 9th Floor and was very nice. My kids were on floor -3, yes, I did say -3. The unique things is the hotel is on a large hill so even though rooms may say minus, they really are not basement. My kids room was fine but, I would really recommend trying to get a higher level floor. Breakfast was served from 7-10 am. Very large spread and very wide selection. There was really something for everyone. The hotel is situated very well. 5 minute walk to the metro and 5 minute walk to the bus stop. We took the metro in and it was very easy. We took one bus trip and that too was easy. The staff at the hotel can give good directions and guidance and ways to get to the places you want to go. After the metro and bus trip we just walked everyway. Lisbon was easy to get around, food was good and quite interesting and the wine was very very reasonably priced. The hotel also has a small but nice bar area with tables, again, good drinks at fair prices.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank TJO57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2014 via mobile

Great hotel and great location.
Just by marques de pombal and you can get to praca de comerco easily (bus, metro or even walk if you fancy).

Very convenient even if you stay for 2 days. You take the aerobus from airport and the hotel is 2 min away, walking from the aerobus stop.

Hotel is very clean, rooms are nice and spacious. Breakfast is very good (they have pasteis de nata)

Stayed August 2014
Helpful?
Thank Youssy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Towson, Maryland
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 August 2014

We stayed here for one night and would definitely return in the future. We booked a standard room, but were upgraded to a suite. The room had a clean, modern style and was well kept. I thought the room was quite comfortable and not noisy at all. The breakfast buffet, which was included in our room rate, had a wide assortment of food - pastries, juices, coffee, milk, bread, cold meats, beans, eggs. The only problem we had was prior to check-in. The hotel wanted to charge our card in advance, but our credit card would not allow them to do so (US credit cards usually need to be swiped for foreign transactions to go through to limit fraud). Luckily after a few back and forth emails, they agreed to hold the room for us anyway.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Leonje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HF Fenix Urban

Property: HF Fenix Urban
Address: Avenida Antonio Augusto de Aguiar 14, Lisbon 1050-016, Portugal
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#43 Family Hotel in Lisbon
#47 Romantic Hotel in Lisbon
#70 Business Hotel in Lisbon
#73 Luxury Hotel in Lisbon
Price Range (Based on Average Rates): £
Hotel Class:4 star — HF Fenix Urban 4*
Number of rooms: 148
Official Description (provided by the hotel):
What makes the urban atmosphere so appealing?Could it be the modernity, the architecture, the vitality, the choices, the right to be different?Maybe it’s a little of everything. And you can find all of this at the HF Fénix Urban. At the HF Fénix Urban, the combination between sophistication and informality raises the comfort to a higher level. The highly modern atmosphere created by the architecture and the design of all the areas invites you to spend more time at the hotel. You have the heart of Lisbon right outside the door. Marquês de Pombal is the perfect starting point to discover the city or to leave for any work destination. And if you’re travelling in business, you can choose one of the rooms especially designed for those who need to work or to have meetings during their stay. The Internet access is free in the entire hotel.Try this four star hotel of relaxed attitude and you will find the perfect place for all occasions. ... more   less 
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Also Known As:
Hf Fenix Urban Hotel Lisbon
Nh Hotels Lisbon
Nh Parque Lisboa Lisbon

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