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DoubleTree by Hilton Lisbon - Fontana Park
Ranked #100 of 253 Hotels in Lisbon
Reviewed 3 June 2014

Nice lobby , friendly staff, rooms were modern, hall way to the room was strange painted in black. If you had any phobia's not a good hotel for you……It was difficult to find as there was poor signage The location was a 6 Euro ride to most everything. Hotel parking was the narrowest scariest parking, make sure you can park in tight spaces !!

  • Stayed: May 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
1  Thank Sweettomato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 June 2014

Thank goodness for the people working at the Doubletree, they were the saving grace. Hubby and I have stayed at many Hilton properties and unfortunately this one was not the best of the bunch. The blackness of it all I did not expect (guess I should have read a few of these reviews before we left) and it left me uncomfortable. Even the sitting area in the lobby was uncomfortable and I would say even unusable. The black hallways, carpets, walls, floors, etc were a little much to all be black, I felt claustrophobic and depressed. The people on staff were wonderful and very helpful.

Room Tip: First visit we were on the first floor and the bed was a standard pretty hard bed, not what we expec...
  • Stayed: May 2014, travelled as a couple
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Thank travel4foodwinefun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Oh dear. What can I say. Perhaps it was a little too european-adult for my travelling companion but it really wasn't what I was expecting of a Hilton. Me, not a prude by any stretch of the imagination, I tend to be very proud of the fact that I am everything the right wing hates, but seriously, black bathroom with an open shower almost in the middle of the room. I don't have a problem with it but my friend might have. I liked the room, I enjoyed the eccentricity, the huge balcony overlooking the city was lovely but if you are travelling with children or with a travelling companion you don't want to share your nudity with, I would suggest making very sure in advance of the room type :-)

  • Stayed: December 2013, travelled with friends
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Thank airlinesimulation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Coming up the main street, there is no sign to indicate the hotel location. But take the road with the ESSI sign, go 2 blocks and the hotel is on the left. Parking is underneath and you have to go completely around the hotel block to get access.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

This Hilton is like no other Hilton, Period. Thankfully we read the reviews and were prepared for a black and white experience. The hallways were a trip and unforgetable, they looked like out of a science fiction movie. The room was all black and white with a lovely view of the real city. The bathroom was the wildest I have ever seen, black glass, black granite, black marble. We loved it. It was an experience well worth living. Oh, and the breakfast in the morning was delightful with champagne...

Room Tip: They must all be good rooms...
  • Stayed: April 2014, travelled as a couple
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1  Thank Changeabit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G C S, General Manager at DoubleTree by Hilton Lisbon - Fontana Park, responded to this reviewResponded 14 June 2014

Dear guest,

What a wonderful feedback! I am so happy to read all your comments and to know that you loved your stay at the Doubletree by Hilton Lisbon – Fontana Park!

We can’t wait to welcome you back!


Kind regards,
Gonçalo Coelho de Sousa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

hotel staff was fantastic. very polite. no temperature control in the room. had to call the front desk for every temperature adjustment. on/off/temp setting. the shower was a 1/2 panel of glass, water went all over the floor. bad design. outside bar open until 1 am. you could hear the people talking clicking glasses.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Bruce Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G C S, General Manager at DoubleTree by Hilton Lisbon - Fontana Park, responded to this reviewResponded 16 June 2014

Dear Guest,

I am really sorry to hear about the inconveniences you had during your last stay with us. I am writing to inform you that the issues regarding the temperature control and the shower and they have already been reported to our maintenance team for immediate action.

However, I am happy to read that you found our team members "fantastic" and "very polite". It was a pleasure to provide you the best service and we hope to have the opportunity to welcome you back!


Best regards,
Gonçalo Coelho de Sousa

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Reviewed 27 May 2014

We spent ten days in this hotel while in Lisbon. The location worked for us as we wanted to see old Lisbon and area without being in the city center. The service was outstanding. Breakfast was excellent. However, we found the hallways and room dark. When you get off the elevator all you see is 'black' - almost eerie. The walls, doors and carpet are all black. The room is black. The bathroom is black or lined with mirrors! With limited lighting it is impossible to read in bed (there was no chair outside of one for the desk). The closets just have to make you laugh. It is impossible for anyone less than six feet tall to reach the hangers. There is no place to set anything in the bathroom or around the bed. The reception area and restaurant are totally white. The chairs and stools provided in the reception area and bar are interesting but not too comfortable.

Room Tip: We always look for a quiet room and found that facing the garden not the street. Windows on street...
  • Stayed: May 2014, travelled with family
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Thank HappyTravellerYYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G C S, General Manager at DoubleTree by Hilton Lisbon - Fontana Park, responded to this reviewResponded 14 June 2014

Dear Guest,

Thank you for feedback. Regarding the hotel design, I am writing to inform you that your comments were reported to our design team for investigation. Nevertheless, I am glad to read that you found our service “outstanding” and our breakfast “excellent”!

We hope to have the opportunity to welcome you back in a near future!


Kind regards,
Gonçalo Coelho de Sousa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Lisbon - Fontana Park

Address: Rua Engenheiro Vieira da Silva 2, Lisbon 1050-105, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Lisbon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#78 Luxury Hotel in Lisbon
Price Range: £92 - £339 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Lisbon - Fontana Park 4*
Number of rooms: 139
Official Description (provided by the hotel):
Stay at the contemporary DoubleTree by Hilton Lisbon - Fontana Park hotel and enjoy a superb location in the heart of Lisbon, unique decor, modern business and leisure amenities and warm hospitality. We will even greet you with our delicious fresh-baked cookie upon arrival. Set in the Saldanha area of Lisbon, this modern hotel is close to the historical city center, tourist attractions and commercial and shopping areas and offers easy access to stretches of sandy beaches, beautiful golf courses and Lisbon Airport. Every light and airy guest room at this distinctive Lisbon hotel features sleek decor and modern amenities, including a 26-inch LCD TV, work area and WiFi. Some of our guest rooms and suites also offer a balcony and sliding floor-to-ceiling windows. Hold an event for up to 400 people with 7 flexible meeting spaces, with the latest A/V equipment and direct access to the large interior car park. Listen to the soothing sound of waterfalls in the hotel's attractive interior courtyard, which features a winter garden. In the evening, this relaxed area comes alive with DJs playing laid-back, contemporary music in the chic Fontana Bar Lounge - the ideal place to rendezvous with friends over cocktails. Featuring striking black and fuchsia decor, Bonsai offers an intimate ambiance and Oriental fusion cuisine. Dine in Saldanha Mar, where Chef Paula Carcao has created a tempting Portuguese and Mediterranean-style menu, showcasing the finest fish and seafood ... more   less 
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Also Known As:
Fontana Park Lisbon
Hotel Fontana Park

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