Initial welcome from staff was very warm and informative.
The room was lovely; interesting furnishings, sumptious bed and sunny balcony with extensive countryside views. The building itself was impressive and entirely understandable as a wedding or film location.
After booking in, contact with staff was minimal. Only one staff member covered breakfast with no interaction other than offering tea or coffee, and refills not forthcoming.
We felt unwelcomed and were uninformed during an apparent wedding event with areas closed off (for wedding guests or those staying ?) without explanation. We clearly could have found someone to ask but then ...
We had a 07:30 departure for the airport and only after asking were we offered a "breakfast box" containg an apple, small juice and white sandwich with ham and cheese at 21:00 the previous evening. A friendly member of staff did make a meatless sandwich when asked, but nothing else was forthcoming or apparently possible.
- Official Description (provided by the hotel):
- More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more less
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- Also Known As:
- Tivoli Palacio De Seteais Hotel
- Palacio De Seteais