We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A dream of a Palace!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Tivoli Palacio de Seteais
Ranked #2 of 15 Hotels in Sintra
Certificate of Excellence
Utrecht, The Netherlands
Level Contributor
149 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
“A dream of a Palace!”
Reviewed 20 May 2013

This was, without any doubt, the highlight hotel of our tour of Portugal. The palace is amazing, the setting, the beautiful garden, the orange orchard, the beautifully appointed rooms (we had two connecting rooms) the details from the embroidered sheets to the light switches and the antique shoe shine box with the number of the room on it. Everything is real antique (not the fake old/antique you find in remodeled hotels where everything screams cheap.

The renovation has been great and makes you step back in time. When we were there the weather was cool so we couldn’t take advantage of the beautiful terrace with a gorgeous view over the valley and the garden.

It was my sister’s birthday so they sent her flowers to her room and to mine as well, a real touch of class. Service was excellent, plenty of parking right outside the hotel, great location and Sintra is a magic place, not that much the town itself but the beautiful palaces you find there. Do not miss Monserrate Palace very close by, a jewel!

There is space for improvement at the restaurant, it has a beautiful setting, the breakfast is good but the food we had at dinner was very average.

All in all a superb stay, thanks.

Room Tip: Ask for a room with a view over the valley
See more room tips
  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vanderluyden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review, 27 January 2016
Dear Vanderluyden,
Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to enjoy the amazing nature of this region, or a pleasant walk to the village, one of the most picturesque in Portugal.
We look forward to welcoming you back on your next stay in Sintra.
Kind regards,
Pedro Frazão
General Manager of the Tivoli Palácio de Seteais
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,137 reviews from our community

Traveller rating
    815
    232
    62
    23
    5
See reviews for
205
699
26
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
San Francisco
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 April 2013

My 12-year-old son and I stayed here for two nights last week. The room was charming and spotless. Everything worked properly. I appreciated that the hotel did not "nickel and dime" us for everything, the way many nicer hotels do: wifi was free when you sign up for their guest program. A welcome snack was just right after flying for many hours. The walk into town is a very pleasant stroll, but we took a taxi home because it seemed safer once it was dark (the road is very narrow).

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ecsftraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review, 27 January 2016
Dear Guest,
Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to enjoy the amazing nature of this region, or a pleasant walk to the village, one of the most picturesque in Portugal.
We look forward to welcoming you back on your next stay in Sintra.
Kind regards,
Pedro Frazão
General Manager of the Tivoli Palácio de Seteais
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 April 2013

I cannot overstate how charming this hotel is. It manages to be old fashioned and quaint while still providing very comfortable and luxurious accomodations. Also, the views from the rooms facing west are amazing - you can see all the way down the valley to the ocean! The hotel staff are outstanding and go out of their way to make you comfortable and to help you enjoy Sintra. If I ever return to Sintra I'll be staying here again.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review, 27 January 2016
Dear Dana,
Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to enjoy the amazing nature of this region, or a pleasant walk to the village, one of the most picturesque in Portugal.
We look forward to welcoming you back on your next stay in Sintra.
Kind regards,
Pedro Frazão
General Manager of the Tivoli Palácio de Seteais
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
64 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 10 April 2013

we stayed there only for one night but enjoyed every minute being there and plan to come back again for longer stay. The hotel is a proper palace of beautiful architechture, gorgeous garden, rooms with a great view..We had absolutely stunning evening meal, great service. Breakfast was very good too, but only buffet though with enough cold and hot meal.

Room Tip: room 5 has a great view to The Palace of Pena and big balcony with proper panoramic view.
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review, 27 January 2016
Dear Jane,
Thank you for sharing with us your experience of staying at the Tivoli Palácio de Seteais.
We were glad to know that you liked our rooms, decorated with magnificent paintings, tapestries and frescos of rare beauty. We are also very pleased that you enjoyed our Hotel and surrounding gardens, a former XVIII Century Palace, totally refurbished in 2008, located on the hills of Sintra, UNESCO World Heritage town.
We were happy to hear that you liked the Seteais Restaurant menu, service and breakfast, which can be enjoyed in a romantic and stylish atmosphere.
I will pass on to our team, your satisfaction with the service, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel Staff.
We look forward to welcoming you back on your next stay in Sintra.
Kind regards,
Pedro Frazão
General Manager of the Tivoli Palácio de Seteais
Palácio de Seteais
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 March 2013

Went here to celebrate our 35 anniversary the hotel is wonderful just 30 rooms , excellent service. Weather was challenging with thunder storms on the first two nights but that is not in the hotels control. But lovely soft duvets made getting out of bed difficult just wanted to stay there. The location just outside of Sintra is a bit of a trek up the hill walking back after an evening in the town but 10 mins is not too bad.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review, 27 January 2016
Dear Ian,
Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to enjoy the amazing nature of this region, or a pleasant walk to the village, one of the most picturesque in Portugal.
We look forward to welcoming you back on your next stay in Sintra.
Kind regards,
Pedro Frazão
General Manager of the Tivoli Palácio de Seteais

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 7 March 2013

Perfect! - need not to say much more. I love hotels with a park - this one actually has in addition its own hill covered by a forest that was once also a park as benches and grottos suggest. A lot of space - inside and outside. It makes you feel an important guest in an old aristocratic house (or living in a tourist attraction but without typical crowds - except for regular dinner celebrations in the restaurant). Other than regular events don't expect to be in the center of the action - the hotel is a couple of kilometers away of Sintra which itself is rather quiet at night.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vladimir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review, 27 January 2016
Dear Vladimir,
Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to enjoy the amazing nature of this region, or a pleasant walk to the village, one of the most picturesque in Portugal.
We look forward to welcoming you back on your next stay in Sintra.
Kind regards,
Pedro Frazão
General Manager of the Tivoli Palácio de Seteais
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 February 2013

I booked this Hotel because it's is an antique palace and part of the portuguese history. I can say that it is just magnificent and the whole service is really good and discrete! They value their costumers and you'll be well treated for sure! I went with my girlfriend and she loved it too. Room cleaning was excellent and they cleaned our room twice a day, I even searched for dust over the mirrors and they were clean.

Also the location of the hotel is just fabulous for some sightseeing and there are several palaces to visit and the 'Serra de Sintra' and the town it self is very charming. It's worth it!

At the Hotel, the breakfast was good and had a good service. Regarding dinner, the menu is great, it took me like half an hour just do decide what to eat because everything sounds delicious, but the main course could be a little bit tastier for a palace restaurant. I definitely recommend the fish soup and the risotto.

The only downpoint at my stay was at the arrival. It was raining a lot when we arrived and after parking in front of the door, we had no umbrella so we had to carry our baggage until the entrance. I think they could have had the attention to assist us and carry our bags inside and provide some umbrellas.

Conclusion: 5* Weekend! Totally recommend it!

Room Tip: our room was number 15. Previous to my reservation they assured that all rooms are like the picture...
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SimonWiederkehr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PedroFrazao_GM, General Manager at Tivoli Palacio de Seteais, responded to this review, 27 January 2016
Dear Simon,
Thank you very much for taking time to share your opinion about Tivoli Palácio de Seteais located on the hills of Sintra, UNESCO World Heritage town, with lovely views to the Pena Palace and Moorish Castle. It is a pleasure for us to provide a warm welcoming with excellence service standards and to provide you the opportunity to enjoy the amazing nature of this region, or a pleasant walk to the village, one of the most picturesque in Portugal.
We were happy to hear that you liked the Seteais Restaurant menu, service and breakfast, which can be enjoyed in a romantic and stylish atmosphere.
We look forward to welcoming you back on your next stay in Sintra.
Kind regards,
Pedro Frazão
General Manager of the Tivoli Palácio de Seteais
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Sintra hotels
0.9 mi away
Hotel Nova Sintra
Hotel Nova Sintra
#3 of 15 in Sintra
349 reviews
0.7 mi away
Sintra Bliss House
Sintra Bliss House
#4 of 15 in Sintra
275 reviews
0.4 mi away
Lawrence's Hotel
Lawrence's Hotel
#9 of 15 in Sintra
264 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Tivoli Sintra
Hotel Tivoli Sintra
#8 of 15 in Sintra
1,495 reviews
1.0 mi away
Hotel Sintra Jardim
Hotel Sintra Jardim
#5 of 15 in Sintra
321 reviews
2.7 mi away
Ibis Lisboa Sintra
Ibis Lisboa Sintra
#6 of 15 in Sintra
633 reviews
Show Prices
Show Prices
Show Prices

Been to Tivoli Palacio de Seteais? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tivoli Palacio de Seteais

Property: Tivoli Palacio de Seteais
Address: Rua Barbosa Du Bocage 10, Sintra 2710-517, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Romantic Hotel in Sintra
#2 Family Hotel in Sintra
#2 Luxury Hotel in Sintra
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Tivoli Palacio de Seteais 5*
Number of rooms: 30
Official Description (provided by the hotel):
More than just a five-star Sintra hotel, a luxurious and romantic palace which takes us back to the days of the elegance and architecture of the XVIII century. On the mountainside of Sintra, a town classified as world heritage by UNESCO, and with spectacular views of the Moorish Castle and Pena Palace, enjoy the magnificent surroundings of lush gardens and spectacular scenery. The beautifully decorated rooms with furnishings of extraordinary wealth and the ballrooms with their rich tapestries and incredible frescos make this hotel something quite unique and every event or stay becomes an unforgettable experience. Spend idle hours wandering the mazes or enjoy them from a distance in the comfort of our Seteais Restaurant while you sample the traditional Portuguese cuisine of our master Chef. Rediscover this incredible Sintra castle hotel, now remodelled to surprise. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Hotels.com, Priceline, TravelUp, Ebookers, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Tivoli Palacio de Seteais reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tivoli Palacio De Seteais Hotel
Palacio De Seteais

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing