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“Wonderful Stay!” 5 of 5 bubbles
Review of Hotel Tivoli Sintra

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Hotel Tivoli Sintra
Ranked #8 of 15 Hotels in Sintra
Boston, Massachusetts
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Wonderful Stay!”
5 of 5 bubbles Reviewed 11 March 2012

We spent two nights here in March - loved our stay here! This ranks as one of my favorite hotel stays anywhere. The service was fantastic from the moment we arrived. The staff was accommodating and very helpful with great recommendations on things to do in the area, restaurants, etc.
The room was extremely well appointed, and we really enjoyed the extras – including local pastries and a little port. Our rate included breakfast – which was also fantastic. We did not have dinner or lunch in the restaurant, but did enjoy some cocktails in the bar when we returned from dinner in town – lovely bar staff, and great piano playing.
If you are considering staying somewhere else in Sintra – don’t  Stay at the palace and feel like royalty!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Higbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,439 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
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  • Danish first
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  • English first
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English first
San Francisco, California
Level Contributor
74 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 27 October 2011

We stayed here 5 nights. We have a 8th floor junior suite. The decor is dated but has a European charm. There is plenty of closet space, 2 arm chairs and a desk. The bed is a bit small (a double?) but we managed.

The location is convenient and there is free parking. I read a review that complained about the air conditioning not working. I just put on a sweater because my husband has the air con working maximum and I am a bit chilly. It was slow to get started when we first got to the room, but it has worked fine ever since. I am sleeping with a blanket.

I love the free high speed internet. We have had free wifi for the last 3 weeks elsewhere, but it was always slow. This is much better. The staff has been very helpful.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank lindaruthe2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 21 October 2011

This comfortable hotel is in the hearth of Sintra just close to the Palacio National. Great for a stay in this lovely town. The hotel staff is very helpfull and kind and if you go by car you can park your car in the hotel car parking. The rooms are classical but have all comforts. It is not stilish or fashionable but quite and elegant. There is a computer available for the hotel customers and first of all the rooms are cleaned evey day.
I wouled go back there.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NadiaM21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 15 October 2011

I am currently in my room at the hotel writing this review after a second night of room temps in the 90s. I have a small group staying here (thank God we leave today) and i have been beset by complaints from most of the people in my group. This property advertises air conditioning, but it doesnt deliver. I don't expect to get the temps down to 60, but i do expect to be able to sleep. The front desk was no help. the workman who came up to fix the TV (i didn't report a problem with the tv), waived his hand in front of the hot air coming out of the unit and explained to me that it was working properly. The rest of the service at the hotel was fine, and the location cannot be beat. None of this matters if you're up all night lying in a pool of your own sweat

  • Stayed October 2011, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank bjcilley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sintra hotels

Portugal
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 12 September 2011

I think this is not a 4 star hotel. At least the room that was provided to us. Altough we had arrived after the check in time, we have to wait almost one our to enter and the hotel was almost empty. There was a smell of paint in the room, the furniture was very old and was damage.The room was very small, with no view, and the worst was that there were lots of hair on the bed, it was really disgusting! Unfortunately I don't remember the room number to warn future guests.The only good thing was the location, very central and the beautiful town of Sintra, which I love.

  • Stayed April 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank PortugalRosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico
Level Contributor
105 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
5 of 5 bubbles Reviewed 3 September 2011

Yes the outside is very ugly. Yes, the rooms may be a little dated. However, this hotel's locations is unbeatable! It's right in front of the National Palace, and less than 5 minutes away from downtown Sintra and all the restaurants.

Our room was very good, spacious with a nice very private balcony and great bathroom amenities. As I said, it is a bit dated, but it's very clean and comfortable. Definitely choose a room with valley view.

The common areas are great, they are cozy and inviting and have great views over the valley.

Hotel staff was great. We arrived way before checking time and they held our luggage so that we could go get something to eat (btw, the Bengal Tandoori is just around the corner on an alley).

I would definitely return to the Tivoli Sintra.

Room Tip: Ask a room with valley view.
See more room tips
  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank El_Josu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southern NJ
Level Contributor
567 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
4 of 5 bubbles Reviewed 27 August 2011

We definitely loved the view from our valley view room. Beautiful!

This hotel is just across the street from the National Palace. Great central location! However, the one-way streets in Sintra are a challenge. One other reason we selected the Tivoli Sintra was the free parking. At the time, we thought the narrow access and the one way street out of the basement parking lot was tight and difficult (In retrospect--it was a breeze!)

We did have mix-up with our room--it had only one bed instead of the two we were supposed to get. Since it was Saturday night, they were fully booked, but they did move us the next morning. We loved the little porch with two seats.

Staff was generally helpful, and our room seemed fine. It wasn't fabulous, but it served our needs and the price was reasonable.

Room Tip: The valley view is beautiful.
See more room tips
  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GreenUnicorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Tivoli Sintra

Property: Hotel Tivoli Sintra
Address: Praca da Republica, Sintra 2710-616, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #8 of 15 Hotels in Sintra
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Tivoli Sintra 4*
Number of rooms: 77
Official Description (provided by the hotel):
Right in the centre of the town of Sintra, this is a discreet 4-star Sintra Portugal hotel with private parking which gives you the perfect opportunity to enjoy the surrounding scenery, history and leisure facilities. Sintra is a UNESCO World Heritage site. Breakfast in the Monserrate restaurant at Tivoli Sintra allows you to enjoy the quality food at this welcoming and friendly Central Sintra hotel. The view from the panoramic bar reveals its stunning location: between the Serra de Sintra and the Palacio da Vila, where the sea can just be seen on the horizon. ... more   less 
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