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“Enjoyed the location, the service, the room, and the extras”

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Hotel Tivoli Sintra
Ranked #8 of 15 Hotels in Sintra
Reviewed 22 August 2010

Enjoyed this hotel greatly. Reserved romantic weekend package and the hotel went beyond its promises. Yes, it's 1970s style, a bit wornout, but then again, the service at the hotel restaurant for dinner was of a bygone era too: impeccable. Staff sympathetic and helpful, room clean with a tremendous view of the surrounding mountains and valley, buffet breakfast generous and with much to choose from. Location close to everything Sintra has to offer. Took and recommend taking the train to Sintra, parking in the whole area looks tough.

  • Stayed: August 2010, travelled as a couple
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Thank hyp80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 10 August 2010

I went here for my honeymoon with my wife. After incredible stays in Lisboa, Porto, and Coimbra, we expected Sintra to be the perfect end to our Portugal stay. We couldn´t have been more wrong. The hotel is allegedly rated 4 stars, but are 4 star hotels supposed to have bugs in the bath tub? Rude and unsympathetic staff?? How about air conditioning that doesn´t work? Flourescent lights that buzz as if they were running on engines?? We were scheduled to stay for 3 nights, but left after only 12 hours and skipped town back to Lisboa where we were treated like royalty and a similarly priced hotel. Our room smelled of sweat and must, the entire hotel is cramped and outdated, and the place was so unbearably hot and humid. My wife asked for someone to open a bottle of wine for us and she was scolded for not calling the bar from the reception desk. My wife and I are both seasoned travelers due to our careers and this hotel ranks among the worst for both of us. Do yourself a favor and steer clear of this PIT. Maybe I was expecting too much, but four stars at least equals no bugs in the bathroom. Just because you put designer soaps and lotions in the 1970s bathroom does not make you an upscale hotel. As the saying goes, you can put a silk hat on a pig but its still a pig.

Stayed: August 2010, travelled as a couple
1  Thank MH6718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2010

The Tivoli has a great location in the centra of Sintra but it's looking a bit dated these days. On the upside is the location, the excellent staff and the size and cleanliness of the rooms. On the downside is the 1980's decor and the uncomfortable beds (two pathetic pillows on a double bed - come on?!). All up I'd recommend this hotel, but with a warning about the decor and beds.

  • Stayed: July 2010, travelled with friends
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Thank LondonMac81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2010

stayed one night, didn't require much and the hotel didn't give much so probably a pretty good match. the bartender in the hotel bar was nice and there is a happy hour around 19.00 worth taking advantage of. room was old and outdated but good size and beds were comfortable and there was a balcony. good location. considerding the fact that sintra is probably 25% more expensive for everything than the rest of portugal, the rooms here seem to be a good value. the "free parking" is limited to a garage that fits about 20 cars total so be prepared to look for street parking (which we found down below and behind the hotel) if you check in later.

  • Stayed: June 2010, travelled with family
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Thank lizandkiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2010

We stayed in Tivoli Sintra for one night as part of our 8 days trip to Portugal. As we prefer booking 4 to 5 stars hotels, my expectations should have been rather well "tuned" but still this hotel was able to disappoint me like not many before.

We had booked standard room with Valley view, which we kind of got the only problem being that the view was from a separate "living room" that was without air con and therefore impossible to use (due to +40 temperature in the room). The room was really worn out and the whole hotel outdated. In addition their non-smoking rooms had obviously been used as a smoking room, so the room was extremely musty. Service was vary basic as was the breakfast.

The positive sides were that the staff was able to provide us with another, real non-smoking room and that the location next to Sintra centre was good. In addition, they had free parking for hotel guests.

However, I would not recommend this for anyone who hopes to enter a 4-star hotel.

  • Stayed: June 2010, travelled on business
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Thank Hannal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2010

We booked this hotel due to the location of walking distance in to town. We read the reviews on TripAdvisor and some of the reviews were not favorable. We did not have a bad experience. We requested a room far away from the bell tower. The hotel gave us the furthest corner room. We had spectacular views over looking the valley and hillside. We had sitting area with a couch, bathroom and bedroom. The room was comfortable, but if you are looking for 5 star quality of the room, this hotel is not for you. The room was clean and the bed was comfortable. The carpet and the room decor could be updated, but it was anything terrible. The best part was we could walk 2 blocks in be in the middle of the town. We did not eat at the hotel, but we suggest eating at Tulhas restaurant for dinner. The only concern, especially in the busy season, would be parking. There is free parking with limit spaces in front of the hotel or in their parking garage. Otherwise you would have to pay for parking. We definitely recommend this hotel.

  • Stayed: May 2010, travelled as a couple
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Thank SBCATraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2010

We stayed at this hotel for several nights. The rooms are a bit dated but the hotel is well located in Sintra.
The breafast buffet was good and the view from the bar is excellent

  • Stayed: August 2009, travelled as a couple
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Thank bionix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Tivoli Sintra

Address: Praca da Republica, Sintra 2710-616, Portugal
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #8 of 15 Hotels in Sintra
Price Range: £56 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tivoli Sintra 4*
Number of rooms: 77
Official Description (provided by the hotel):
Right in the centre of the town of Sintra, this is a discreet 4-star Sintra Portugal hotel with private parking which gives you the perfect opportunity to enjoy the surrounding scenery, history and leisure facilities. Sintra is a UNESCO World Heritage site. Breakfast in the Monserrate restaurant at Tivoli Sintra allows you to enjoy the quality food at this welcoming and friendly Central Sintra hotel. The view from the panoramic bar reveals its stunning location: between the Serra de Sintra and the Palacio da Vila, where the sea can just be seen on the horizon. ... more   less 
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