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“Charging approach is a disservice”
Review of Hockey caffee - CLOSED

Hockey caffee
Cuisines: Portuguese
Restaurant details
Reviewed 31 October 2013

The menu is extensive. The service was ok. The space large. The food ok. Decent portions, cooked well and ok. The bill to end the meal - humph. Tourist trap? Scam? Rudeness? Not too sure but adding €15 to our simple meal for the bread and cheese they placed on the table unrequested. They are not alone in doing this and up to €5 seems ok. But €15... Goodbye tip and bitter taste left. Without the billing scam a good, quick, reasonable easy meal location. Not a must go to but hits the spot of filling one up to keep exploring the wonderful Sintra.

1  Thank Colleen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (443)
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153 - 157 of 443 reviews

Reviewed 23 October 2013

Our tour guide recommended this restaurant as the best for getting diners in and out, giving us more time to visit Sintra. Six of us, three couples, from our tour group shared a table here. When ordering one woman mentioned that she and her husband would be sharing a dish. The waiter actually snickered at her. All three couples shared meals between spouses. There was no drink menu, but four of us ordered beer. Before I could mention "copa" to order a small beer, the waiter was gone, returning with a foot and a half pilsner glasses at 7+ euros each. The food was uniformly mediocre. The staff put plates of olives, ham, bread, butter, that we did not ordered, on the table. We ate olives and the bread, discovering later that we were charged 1 euro for each roll, and more for the butter. Is there any more insufferable habit than the custom of placing food that you have not order on the table? On our tour through Spain and Portugal, we only encountered this at restaurants in Portugal. Our bill was quite high for what we had to eat and we were all justifiably annoyed with our experience. Several of our group let our guide know that she should not direct tour members to this restaurant in the future.

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2  Thank Gerry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

The view and atmosphere from outside the restaurant was good and the food was overpriced but average. Watch out for the plate of olives, cheese, butter and bread that will arrive on your table as it will set you back an extra €11.50 which literally wiped out any tip I would have given if the food was better quality. I recommend trying one of the other restaurants in Sintra.

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1  Thank StarvinMarvin_1038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

The rudest staff I have ever encountered , I'm so shocked I'm actually reviewing this while still in the shop . Don't be in customer service if you have a bad attitude , would rather have burnt my money . No one can get on the wifi so I'm sharing the views of many more than one person

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1  Thank Howsyourtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

Lovely setting in the centre of Sintra with tasty food but please check prices before sitting down, quiche was pricey & couldn't be considered a lunch portion!
Our primary reason for visiting was for crepes, desert, but decided better value could be found elsewhere.

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1  Thank michelle_mckenna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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