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“Number One! ”

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Sintra Boutique Hotel
Ranked #1 of 15 Hotels in Sintra
Certificate of Excellence
County Dublin, Ireland
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Number One! ”
Reviewed 24 June 2014 via mobile

Having read the great reviews we booked here for two nights in Sintra. Prior to our arrival, Marcio and Sofia were in touch to discover our preferences, a nice personal touch even before the holiday began.

We arrived early but were happy to find that our room was already prepared, a rarity! Sofia was extremely welcoming and gave us so much information that we didn't need to visit the tourist office during our stay. She then showed us to our room where a beautiful cake awaited us as they knew we were celebrating a special occasion, yet another great personal touch!

The room was lovely, spotless and had a great view of the palace. Other features included a fridge, safe, coffee machine, air con, WiFi and a 'pillow menu' a first for us, where you could select your perfect pillow. It shows just how much attention to detail the hotel pays in order to give their guests the best possible stay.

We ate breakfast here twice and it was excellent, the fresh fruit was incredible and the waiting staff brilliant, so much so that we ate lunch here one of the days and again a great experience.

We were sad to check out and leave, but before we did I needed a couple of things printed from email and of course this was no problem, Sofia had them ready and waiting at reception, and in a folder! - again it's details like this that make this hotel the number one. The basics are excellent, but it is the detail and the superb staff that elevate the experience, if I was to open a hotel tomorrow I would try and poach Sofia as she was exceptional in making our stay so memorable and clearly one of the main reasons the hotel is so good at what it does.

They fully deserve the number one position and if we ever return to picturesque Sintra there will be no debate where to stay, easily the best hotel experience of my life.




Stayed June 2014, travelled as a couple
Helpful?
3 Thank FullBellyFull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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649 reviews from our community

Traveller rating
    515
    114
    12
    4
    4
See reviews for
88
452
11
6
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Seattle, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2014

Everything was perfect for our stay. Amazing location, comfortable room, fast and stable wi-fi (important for those having to do some work). Staff was accommodating and friendly. This is a perfect place to stay to fully enjoy one's time in Sintra!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this review, 10 November 2015
Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allentown
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 June 2014

This boutique hotel was exactly that--small, high quality, and very well done and run. The service was superb, starting with taking our luggage up and arranging a convenient parking place while insisting on no tip. The facility, the food, and the staff were all very impressive, and Sintra is a delightfully beautiful setting.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PAZ0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014

The Sintra Boutique Hotel is modern, clean, and located perfectly in this fairy-tale of a town.
The service as courteous and kind. For example, they held our bags for us before and after check out. Also, they arranged a van to taxi us to Lisbon for us.
The breakfasts were great, buffet or made to order as we liked. A great value for the location, and quality.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this review, 9 November 2015
Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2014

We wanted to visit Sintra in connection with our trip to Lisbon and decided to stay overnight - a decision which we did not regret at all: it left us with ample time to explore the Pena palast on one day and the Quinta da Regaleira on the other. We also had time to have a nice lunch at the Seteais palace which was great and could enjoy the town after all the day tourists had left.

The hotel was a real find, they provided us with lots of information and recommendations for our stay. They also suggested a lovely restaurant for dinner and made a reservation on our behalf. The hotel is right in the city center. When we arrived (you can take the 434 bus from the train station) our room was not ready and we left our luggage at the hotel. When we came back it was already transferred to our room which was cozy and tastefully decorated. Also breakfast was good, lovely pastries, fresh fruit and good coffee.

When we had left we received an e-mail from the hotel informing us that we had forgotten a mobile charger and they offered to send it to our home address. Lots of other hotels would not have bothered.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ursula_Oslo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this review, 9 November 2015
Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoboken, New Jersey
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 June 2014

Sintra has a number of great places to stay, but this hotel is centrally located in the town's historic district, literally steps from the Sintra National Palace, ten minute walk from Quinta da Regaleira and on the main bus line to Pena Palace. On top of this, the building is two years old and well cared for.

We arrived from Lisbon early and Sofia at the front desk offered us breakfast while our room was being prepared. The small restaurant's staff was accommodating and the breakfast offering were great, including made to order eggs. Sofia simultaneously helped us plan our day and even offered to help assist mail some of my packages back. So our first impression was very favorable. After a day of touring we returned and went to the room and much like the rest of the hotel, modern, well appointed and quite comfortable w/a lovely view. Our departure was early the next morning and they had breakfast boxes waiting to go. From start to finish, they hit all the right notes!

To see the sights in Sintra, I do recommend staying the night and the SBH offers a central location to access the marvelous monuments of the past. I'm giving this hotel 5 stars because it excels in all of the pertinent categories, but do not mistake it for a 5 star hotel. Highly recommended!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eclipse908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this review, 10 November 2015
Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Roxbury, New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 May 2014

The staff was extremely helpful and friendly. It is centrally located with easy access to shops and downtown attractions. The hotel was able to sell us vouchers for the palace and castle, allowing is to skip the line. We would highly recommend staying here.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank carlc52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this review, 10 November 2015
Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sintra Boutique Hotel

Property: Sintra Boutique Hotel
Address: Rua Visconde de Monserrate 48, Sintra 2710-591, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Sintra
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sintra Boutique Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
We are the Boutique Hotel, in the boutique destination that is Sintra where the contemporary art pieces and bespoke decorated rooms will be waiting for you.SBH Group ... more   less 
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