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“Great location with excellent staff”

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Sintra Boutique Hotel
Ranked #1 of 15 Hotels in Sintra
Certificate of Excellence
Reviewed 20 July 2014

We stayed here for two nights in mid July. We had a rental car and the staff always found us a spot directly out front or simply parked the car for us. We stayed in a twin room. The beds were very comfortable. Surprise-everything in the mini-bar was complementary! Breakfast was varied in a sunny, windowlined dining room. I love fresh fruit, fresh delicious bread and good strong coffee-all of this was on offer. Try the soft cinnamin cookies with coffee; it's a treat. Regarding the staff, it is without a doubt, Sofia who was the most helpful, efficient and calmly competent. She graciously helped us find our next hotel in Lisbon, made phone calls and negotiated the best price! Incredible level of service that we won't forget.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Michele D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this reviewResponded 9 November 2015

Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 15 July 2014 via mobile

I say this as I don't think a hotel has ever sent an advance request about our preferences! Comfortable, friendly and ideally located with a picture post card view of Sintra. Many just do a day trip but an overnight stay is certainly well justified on this basis.

Stayed: July 2014
1  Thank rdslight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this reviewResponded 10 November 2015

Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

We only stayed here for two nights mid June. The hotel is in a great location in the historical part of the town, the rooms were very comfortable and spotless but it was the staff who made this hotel. They couldn't do more for you, from e-mailing before arrival to printing off our boarding passes at the end of the visit and everything else in between. I would definitely recommend this hotel and can't wait to go back!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Service
Thank CJG97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this reviewResponded 10 November 2015

Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014 via mobile

We travelled out from Lisbon after starting our 2 week Portugal tour and our first stop was Sintra. We had researched Sintra during the months prior to starting our trip and found nothing but great reviews about this hotel. The reviews were spot on from the quick replies to our email queries to even organising a reserved parking spot at the front of the hotel on our arrival, thank you Sofia!
The hotel location is ideal and Sofia organised discounted vouchers for us to visit the Pena Palace at the hotel, a must see in Sintra. This made everything very easy for us. The rooms are very comfortable with large bathrooms and have good quality toiletries supplied. The breakfast is also very nice in the hotel restaurant. The hotel is a 2 minute walk to the Sintra Palace and a 10 to 15 minute walk to the Quinta de Reguilera which has the most fantastic gardens we have visited in a long time. This hotel is great value for the money you pay and I would highly recommend it to anyone traveling to Sintra.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank OzyCol2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this reviewResponded 10 November 2015

Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

We stayed here for 3 days at the beginning of July 2014. The hotel is well placed in the historical centre and there is plenty to do and see in the locality. The hotel itself appears to have been recently renovated and is very clean and modern internally and the room and bathroom spotless. Breakfast great but the real plus is the staff who without exception were helpful friendly and professional but a particular mention for Sophia who went out of her way to be helpful! Wifi worked fine.

Room Tip: We slept at the front of the hotel and didn't have a problem with noise from the road and the ad...
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TriciaP855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this reviewResponded 9 November 2015

Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

Probably the best spot to spend a few days in Sintra, with a perfect location and view to the village, and confortable rooms, with good internet. Staff was very attentive and tried to understand our preferences all the time. Enjoy!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FLopes1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nuno P, Proprietário at Sintra Boutique Hotel, responded to this reviewResponded 10 November 2015

Dear guest,

We would like to thank you for your review and the time you spent leaving your comment at the Sintra Boutique Hotel’s page.

Your opinion is highly appreciated as we are constantly making our way to improve our quality of service.

We hope to have the opportunity to welcome you to Sintra Boutique Hotel in the near future.

With my very best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014 via mobile

Having read the great reviews we booked here for two nights in Sintra. Prior to our arrival, Marcio and Sofia were in touch to discover our preferences, a nice personal touch even before the holiday began.

We arrived early but were happy to find that our room was already prepared, a rarity! Sofia was extremely welcoming and gave us so much information that we didn't need to visit the tourist office during our stay. She then showed us to our room where a beautiful cake awaited us as they knew we were celebrating a special occasion, yet another great personal touch!

The room was lovely, spotless and had a great view of the palace. Other features included a fridge, safe, coffee machine, air con, WiFi and a 'pillow menu' a first for us, where you could select your perfect pillow. It shows just how much attention to detail the hotel pays in order to give their guests the best possible stay.

We ate breakfast here twice and it was excellent, the fresh fruit was incredible and the waiting staff brilliant, so much so that we ate lunch here one of the days and again a great experience.

We were sad to check out and leave, but before we did I needed a couple of things printed from email and of course this was no problem, Sofia had them ready and waiting at reception, and in a folder! - again it's details like this that make this hotel the number one. The basics are excellent, but it is the detail and the superb staff that elevate the experience, if I was to open a hotel tomorrow I would try and poach Sofia as she was exceptional in making our stay so memorable and clearly one of the main reasons the hotel is so good at what it does.

They fully deserve the number one position and if we ever return to picturesque Sintra there will be no debate where to stay, easily the best hotel experience of my life.




Stayed: June 2014, travelled as a couple
3  Thank FullBellyFull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sintra Boutique Hotel

Address: Rua Visconde de Monserrate 48, Sintra 2710-591, Portugal
Phone Number:
Region: Portugal > Central Portugal > Lisbon District > Sintra Municipality > Sintra
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 15 Hotels in Sintra
Price Range: £97 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sintra Boutique Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
We are the Boutique Hotel, in the boutique destination that is Sintra where the contemporary art pieces and bespoke decorated rooms will be waiting for you.SBH Group ... more   less 
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