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Review of Villa Solmar

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Villa -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Funchal, Madeira, Madeira Islands

Reviews from our community

Poor - based on 1 review
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Reviews from our community

Glasgow, United Kingdom
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“moved at last minute”
Reviewed 9 January 2018 for a stay in December 2017

My following rating is not related to Villa Solmar but King Villa, we were told we were being moved 2 days before we flew out on Boxing Day, villa no where near as good as Villa Solmar, found Madiera Rental firm, very poor to deal with, have complained we wanted the price difference refunded but still no sign of anything, never once were we visited by any of the staff from Madiera rental, had to go to their office. was told villa had a heated pool but could not get them to turn on the heating, was told by the villas occupant it would cost 50 to 70 euros a day to turn to on and it would take 3 days to heat up!, great view from house but condition of furniture, towels etc very shabby. no air con, no insect screens all of us covered in bites, spent a lot on plug in insect repellents, sprays, and bite creams.Even when we left no one came to see us or let us know where to leave keys, very disappointed if this is the standard of the trip adviser rentals they sell, tried many time to contact trip adviser and could not get through, after paying over 4000 euros for this xmas present / trip , we won't be using this service again.

Would you recommend this hotel to a friend?   No.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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