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Melia Madeira Mare Resort & Spa
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Reviews (1,944)
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1,045
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All reviewsmaster suitesea viewindoor poollido areatwo sinksmodern hotellovely bathroomfree safefive star hotelstayed bed and breakfastexcellent hotelstayed on a b b basiswell equipped gymevening buffetlarge balconypoolside barlocal restaurants
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674 - 679 of 1,944 reviews
Reviewed 12 July 2014

Just returned from our holiday to Madeira and stayed in the Melia Mare Hotel. You could not put this hotel in a better location, overlooking the sea. The hotel staff was very friendly and really made our holiday an holiday to remember. As for the location whilst a 20 to 30 minute walk to Funchal there was plea try of bars and restaurants within 5 minutes of the hotel. The promenade want set out beautifully. We stayed in a superior room with a sea view which was a pleasure to wake up early and enjoy the wonderful view of the bay.

Room Tip: The restaurants to go to are the Atlantic Restaurant which has wonderful views over the sea and a wonderful menu. The cod fish and lamb dishes were superb. We were on the 9th floor which was brilliant
  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
5  Thank JeffWoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience Manager at Melia Madeira Mare Resort & Spa, responded to this reviewResponded 13 July 2014

Dear Valued Guest

Thank you kindly for posting your positive review on Tripadvisor.

We're delighted you had an enjoyable stay with us and that both our services and facilities met with your approval.

We are privileged to enjoy a spectacular ocean front location with magnificent sea views; located in the heart of the tourist zone of Funchal, our Resort provides an excellent starting point from which to start exploring our lovely island.

We hope to welcome you back to Meliá Madeira Mare upon your next visit to Madeira.

With kind regards and best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Unusually we found our experience of this hotel did not match many of those on TA. The Melia calls itself a resort hotel but to us was more like a city centre business hotel which did not compare to most other 5 star resort hotels we have stayed at. The style is very modern and fairly minimalistic, functional but lacking luxury touches anywhere.The pool area is very ordinary and surprisingly in an island of beautiful gardens the surrounding areas are covered in slate or stone and not all attractive. We checked out a few of the other nearby hotels and found them all generally more attractive. There is no shop in the hotel so you cannot buy anything even everyday items like sun creams or newspapers. There is a distinct lack of atmosphere or buzz about this place and we personally would not return to this hotel but would come back to Madeira again. Perhaps it just a personal taste thing as many do seem to like this hotel and I don't think anyone staying here would have a bad holiday just that maybe it could have been better. Buffet breakfast restaurant ok but not special and only a few of the hotel staff appeared warm and friendly. Have stayed a few times recently in 5 star resort hotels in Turkey that could all have shown Melia what a resort hotel should be like.

6  Thank dicky1945
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience Manager at Melia Madeira Mare Resort & Spa, responded to this reviewResponded 18 July 2014

Dear Valued Guest

Thank you for sharing your opinion and review on Tripadvisor.

We're sorry our services and facilities did not meet with your approval and expectations and thank you for your constructive comments; we appreciate your input which has been shared internally with all.

We would like to just make mention that we are indeed a very chill out and minimalistic - style type of Resort hotel with a non-intrusive type of service, allowing our guests to completely relax at their own leisure; we understand of course that preferences and likes differ and totally respect your opinion and direct input - a vitally important tool for us in our efforts in endeavouring to achieve complete guest satisfaction.

With kind regards and best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

my husband and I stayed in the melia mare in June 2014. It was our
53 Wedding anniversary. We were so happy with everything.
The staff in every department could not have been more helpfull
to mention one CATRIONA at receptioon. We were upgraded to
a beautiful room looking right over the sea, and a bottle of Champagne
waiting for us. The food was excellent as was the indoor and outdoor
pools. The balcony had the sun all day. It was so quite and peacefull
at night with lovely music from 8pm to 11pm each night . We will be back
christy and elizabeth

Room Tip: rooms on the south side are quiter
  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
3  Thank bernie k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience Manager at Melia Madeira Mare Resort & Spa, responded to this reviewResponded 13 July 2014

Dear Valued Guest
Many thanks for sharing such a positive review on Tripadvisor.
We're delighted you had a memorable experience with us and thank you for your preference in selecting our Resort during which to celebrate your 53rd wedding anniversary ! Our very best wishes to you for lots of health and happiness !

Appreciate your kind comments relative to our entire team and special mention of Catarina - your review has been shared internally with the team and can assure you are much appreciated.

We look forward to your next visit to Meliá Madeira Mare

With kind regards and best wishes

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Reviewed 6 July 2014

Six days holiday - booked a superior Ocean View room & wow what a room it was. Sixth floor & the balcony/terrace was enormous with amazing views of the Ocean!! We had sun all day but did notice the rooms below with balconies only did not have sun for most of the day. Excellent Breakfast Buffet. We ate in the a la carte restaurant twice & the service and food was first class, although there where plenty of good local restaurants near by offering good food at reasonable prices. When we return to Madeira we will stay here again.

Room Tip: Upgrade to a superior sea view
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Christopher P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience Manager at Melia Madeira Mare Resort & Spa, responded to this reviewResponded 13 July 2014

Dear Valued Guest

Thank you kindly for sharing your feedback on Tripadvisor.

We're delighted to hear you enjoyed our superior ocean view room with spectacular Atlantic ocean views !..

Appreciate your kind comments relative to our services and glad we were able to provide a memorable experience during your holiday with us.

Look forward to welcome you back in the near future.

With kind regards and best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

We chose this hotel for our honeymoon, and cannot say enough to describe what an amazing stay we had. The hotel is first class, and the staff friendly and cannot do enough to help you. As it was our honeymoon, we were upgraded to a suite which looked out over the ocean. The room was immaculate and our private terrace huge. The food is excellent, and we found it difficult to leave and see some of Madeira!! It is within easy walking distance to the centre of Funchal, but far enough away for peace and quiet. we will definitely go back and could not choose to stay anywhere else. it was the perfect honeymoon :-)

Room Tip: Corner suites are large and sunny all day, but with a shaded area if you want it
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank LornaRoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TinaNobrega, Guest Experience Manager at Melia Madeira Mare Resort & Spa, responded to this reviewResponded 13 July 2014

Dear Valued Guest

Many thanks for your preference in our Resort in which to spend your special honeymoon occasion - may we take this opportunity to wish you a lifetime of health and happiness !

We appreciate your sharing your experience on Tripadvisor and glad we were able to create a memorable experience for you !

Your comments and feedback are fundamental to us in our daily efforts in striving for complete guest satisfaction.

Look forward to welcoming you back soon !

With kind regards and best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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