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“New Year in Madeira”

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Quinta Da Penha De Franca
Ranked #1 of 35 Funchal B&B and Inns
Certificate of Excellence
Sandhurst, England, United Kingdom
Level 5 Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“New Year in Madeira”
Reviewed 19 January 2013

I stayed in QPF for 5 nights between Christmas and New Year. The service was very good , making for a very relaxing holiday. Being so close to the centre of Funchal, made it a very short stroll back to the hotel after watching the New Year festivities.

  • Stayed December 2012, travelled solo
    • Value
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Helpful?
5 Thank Mark T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csribeiro, Manager at Quinta Da Penha De Franca, responded to this review, 17 March 2013
The family Ribeiro and staff thank you for your comment. We were in expectation of the return to see in the near future.
With our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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741 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (202)
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kirkcudbright
Level 4 Contributor
44 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 January 2013

We stayed here immediately after the New Year and found its location ideal: for buses along the coast, for the superb levada walk to Camara de Lobos, and for a variety of short delightful walks into the centre of Funchal. The restaurant was.very good and not expensive. The reception staff were very helpful - including printing out on-line check in forms for us. Our balcony overlooked lovely gardens to the sea beyond, and watching the sun set from it made a very pleasant end to each sightseeing day. There is a very nice pool with loungers within the grounds, and a lift down to a rather colder one at sea level. I cannot imagine a lovelier and more comvenient place to stay in Madeira: far better than any 5 star hotel that I can remember. If I had one suggestion. it would be for the inclusion of a sanwich and a bit more fruit on the breakfasst tray provided for those leaving early in the morning. But overall a most superb experience>

Room Tip: Payong a little extra for a 'premium' room is probably well worth it.
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  • Stayed January 2013, travelled as a couple
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Helpful?
5 Thank digger41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csribeiro, Manager at Quinta Da Penha De Franca, responded to this review, 17 March 2013
The family Ribeiro and staff thank you for your comment. We were in expectation of the return to see in the near future.
With our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pontefract, United Kingdom
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 January 2013

This is a reasonable hotel, but is not really 4 star standard in my opinion.

The positives are that the location is excellent (just down the road from the Carlton and not far from the old town), the grounds are quaint and very attractive (apart from the dog mess we saw on one occasion from what I presume is the resident canine), and the hotel staff are pretty friendly (but not in a stand out way as is suggested by others).

I have to say, the dog mess was pretty off putting - We saw it when making our way out on a trip and it made me cautious from that point - imagine walking to a sun lounger with bare feet and.....eurgh!.

The downside for us was that we stayed in the old house part of the hotel and it is fair to say that it is ready for an update. I think that it is likely that we had one of the worst rooms in the hotel. None of the issues we experienced were of the magnitude that we felt could justify running to reception with repetitive moans, but they were consistent with the room being, in our opinion, a bit shabby. One of the windows couldn't be locked (although it was on a side of the building that was high enough to make it not too much of an issue), all the door knobs felt as though they were about to drop off, the bathroom was a bit smelly, and we had a bit of an issue with ants.

We stayed for a few days over the New Year period, and thoroughly enjoyed the experience of being in Madeira at this time of year - a first for us, so any issues we had with the room did not detract from the break for us, but if we had booked this hotel for our main, longer holiday in the summer then I would have been disappointed.

Just to the side of the old house is a big new block where the rooms looked much nicer and each had a big and attractive balcony. So our overall impression was that the hotel was OK, but we wished we had been in that new section instead of the old house, and it we were to come back to this hotel it would only be if we could guarantee a better and more up to date room. In practise though, we probably won't go back to this hotel, and will return to one of the more established larger hotels when we next return to this lovely island.

If you like a quaint alternative to the big brand hotels then this is not a bad choice - it did grow on me during the stay. But if you equate a 4 star rating with a splash of luxury then you may be disappointed. I think it has a 4 star rating because its facilities tick enough boxes, not because it is in any way luxurious.

Room Tip: If you ask for a sea view you risk getting the old house rooms that we felt were the worst - and the...
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  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
2 Thank RichardW95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockton-on-Tees, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 December 2012

We have stayed in this hotel twice, unlike many returning for 20+ years and more. The hotel is quite old, but the standards of care and cleanliness are very high. We stayed in one of the garden rooms which was very spacious and lovely. The staff are all very friendly and helpful. We were on a bed and breakfast tarrif, but often had lunch on the terrace or our evening meal in the dining room where Bryan the excellent pianist played softly in the background. The family want all their guests to have a pleasant holiday. There is a heated outdoor pool and lots of beds around the pool and in the garden.

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
3 Thank judyandden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csribeiro, Manager at Quinta Da Penha De Franca, responded to this review, 17 March 2013
The family Ribeiro and staff thank you for your comment. We were in expectation of the return to see in the near future.
With our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorset
Level 5 Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 December 2012

I stayed with a friend at this charming hotel a couple of weeks ago. I had never visited Madeira before. This lovely, family owned hotel, is set in beautiful gardens within walking distance of the town and overlooking the port where the cruise liners come in. We explored the whole of the island, having a driver/guide for two whole days which was brilliant. Having walked to the "Hotel Zone" which is fearfully built up we were thrilled we chose this colonial style hotel nearer to town. The interiors are spacious and everything sparkles. Traditionally furnished with beautiful family heirlooms. We had a superior room in the newer wing which was really spacious and a huge bathroom. The balcony overlooked the gardens and sea. A wide and good choice offered at the buffet breakfast. Mostly friendly staff - the men in particular, although one or two female staff there seemed a little subdued and unwelcoming - our only complaint! Would definitely stay there again if we return to Madeira. Tranquil and quiet hotel.

Room Tip: The old Quinta house has spacious and characterful rooms but NO balconies. The newer wing has great...
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  • Stayed November 2012, travelled with friends
    • Value
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Helpful?
Thank DorsetAngiec18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csribeiro, Manager at Quinta Da Penha De Franca, responded to this review, 17 March 2013
The family Ribeiro and staff thank you for your comment. We were in expectation of the return to see in the near future.
With our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bala, North Wales
Level 6 Contributor
104 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 30 November 2012

We stayed at the Quinta at the end of a walking holiday, and this was certainly the best hotel we stayed at on Madeira. Good location for Fuchal, where there is plenty to do. Spacious rooms with good facilities.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank walker-paddler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csribeiro, Manager at Quinta Da Penha De Franca, responded to this review, 17 March 2013
The family Ribeiro and staff thank you for your comment. We were in expectation of the return to see in the near future.
With our best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
welwyn
Level 6 Contributor
125 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 10 November 2012

We stayed for a few nights in late September, as we have a time share week at the Royal Savoy and add extra days on at different hotels each years for a change of scenery.

This review is overdue! But, I feel this hotel deserves a good write up, as it was a lovely finish to our holiday.

We were made very welcome, this is a family owned hotel with a comfortable but old fashioned feel to it. Our room overlooked the pool & the sea so a lovely view to wake up to, very comfortable beds, (not too hard, mattress toppers available on request), rooms are clean and comfortable.

The rooms could do with updating, but that's not always so important if the location is good, which this is as this hotel is a 5-10 minute work from the harbor and Funchal town.

The buffet breakfast could do with livening up, lovely bacon, but terrible scrambled eggs! good coffee and friendly service.

The pool area is basic, but a good pool and access to the sea via steps, very helpful and pleasant pool guys and pool towels are provided (This is a must have ... so no packing big bulky beach towels anymore!).

We would book this hotel again, just so handy for Funchal, but with a sea view and peaceful.

Room Tip: This hotel has two very different section, one is the old house set in gardens and the other is the...
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  • Stayed September 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank yazmin57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quinta Da Penha De Franca

Property: Quinta Da Penha De Franca
Address: Rua Imperatriz Dona Amelia 85-87, Funchal, Madeira 9000-018, Portugal
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 35 B&Bs / Inns in Funchal
Price Range (Based on Average Rates): £
Hotel Class:4 star — Quinta Da Penha De Franca 4*
Number of rooms: 109
Official Description (provided by the hotel):
The Hotel Quinta da Penha de França is situated in the best area of Funchal, with access tp the sea, 76 rooms , beautiful gardens, restaurants and bars. We wish you a very pleasant stay in one of the most traditional Madeira houses. Come visit us.... ... more   less 
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Also Known As:
Quinta Da Penha De Franca Hotel Funchal
Quinta Penha Franca
Quinta Da Penha Franca
Quinta Da Penha De Franca Madeira/Funchal

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