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“A Very Festive Festival.” 5 of 5 bubbles
Review of Hotel The Cliff Bay

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Hotel The Cliff Bay
Ranked #3 of 87 Hotels in Funchal
Certificate of Excellence
Dundee, United Kingdom
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“A Very Festive Festival.”
5 of 5 bubbles Reviewed 10 January 2014

Once more (6th time) we have spent a wonderful Christmas & New Year at The Cliff Bay.
As always, being greeted with “Welcome Back”, sets the holiday off to a perfect start, then being met by many of the staff with a smile and a greeting as old friends, plus meeting up with other friends from around the world, to celebrate a Madeiran Christmas & New Year. Once again the Cliff Bay pulled out all the stops, to make this another memorable year end. Both Gala Dinners seemed to be better than the one before, and the chefs and kitchen staff produced excellent food to a very high standard, while still accommodating the needs of those who have dietary restrictions, as if it was commonplace, even producing individual menus at the correct place on the table!!
Our group of ‘Brits’ (you know who you were!) had an amazing time and thoroughly enjoyed ourselves ....slight apologies to Rob & Francis if you read this, but we really enjoyed your company at the New Year Gala Dinner.
Cliff Bay and Porto Bay Hotels had many events available to the guests, from Trips to see the Lights, to Cooking Demonstrations, to Madeira Wine tasting etc., etc..
We wish everyone at Cliff Bay a Happy and Prosperous New Year and we will be back again next year.

Room Tip: Try to get a Funchal Harbour view if you like watching the Cruise Ship activity.
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  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Suddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanRingertz, General Manager at Hotel The Cliff Bay, responded to this review, 14 January 2014
Thank you for your kind feedback here at tripadvisor. I am delighted to hear that you enjoyed your stay during the beautiful new year period. Looking forward to welcoming you back and wishes of a great 2014.

Jan E. Ringertz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,667 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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West Sussex
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

We stayed at the hotel over the New Year. The hotel was tastefully decorated for the season. We had an upper floor room overlooking the sea. The room was spacious and well equipped. The bathroom had a separate shower and bath. My partner was celebrating a special birthday and, without asking, the hotel provided a cake. The food was excellent, as well as the facilities and service. We look forward to our return visit.

Room Tip: Best to select a sea view room.
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  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank WestSussexIan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanRingertz, General Manager at Hotel The Cliff Bay, responded to this review, 14 January 2014
Thank you for your feedback here at tripadvisor. I am pleased to hear that you enjoyed our decorations and your stay during the new year period. Looking forward to welcoming you back and wishes of a happy new year.

Jan E. Ringertz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Englefield Green, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

This was our second visit in six months, the hotel is brilliant, the staff attentive and the new year celebrations were fantastic from the minute they started to the very last firework being spent, to the cruise ships (at least 12 of them) welcoming in 2014 with their funnels blaring . We were lucky to be invited to the room on the 8th floor Harbour view of Sue and Andy from West Wittering, thank you for sharing you guys!!!! Weather was kind too, we will be going back in June to watch the auditions for the fireworks for the next New Year.......and some nice warm sunshine and warm welcome from the lovely Madeirans. Can't wait......bring it on!!!!!!

Room Tip: If you like the sun on your balcony most of the day, go for a sea view south facing, if you want lit...
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  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Sheenagh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanRingertz, General Manager at Hotel The Cliff Bay, responded to this review, 14 January 2014
Thank you for your feedback here at tripadvisor. I am pleased to hear that you decided to return to our hotel and that you had a nice New Year experience. Looking forward to welcoming you back next June.

Jan E. Ringertz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgwater, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

Stayed in this fantastic hotel with our best friends for the New Year Celebrations. From the moment we arrived the staff were very helpful and nothing was to much trouble. The hotel itself, the grounds and pool areas were immaculate and clean. The breakfast each morning was a delight with everything from fresh fruit, meats, cheeses, pastries, cooked food and to finish it off there was champagne every morning.!!!.
The highlight of our stay was New Years Eve. Our package included a 5 course Gala Meal which was superb, with all the wine and champagne you wanted. At midnight we all went by the pool area and watched the Funchal Fireworks.....absolutely "schjamazing"!!!!!.The champagne flowed, a band played and a good time was had by all. We shall be returning !!!

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank yorkmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanRingertz, General Manager at Hotel The Cliff Bay, responded to this review, 14 January 2014
Thank you for your feedback here at tripadvisor. I am pleased to hear that you enjoyed your recent stay and the gala arrangements for new year. It is a magical time in Madeira. Looking forward to welcoming you back in a near future.

Jan E. Ringertz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 January 2014

This is our seventh visit to this amazing hotel, but our first at Christmas.
The hotel was superbly decorated for the festive season with lights just about everywhere.
On arriving a welcome back from the porters.(home again)
We had a great room overlooking Funchal, absolutely fabulous seeing all the cruise liners in and out
The Christmas eve gala meal (5 courses) was absolutely fabulous and the wine flowed freely
All of the staff are very friendly and helpful no job to small.
The quality of this hotel is outstanding, and attention to detail is second to none.
Should be rated as one of the top hotels in the world along with its Portobay group

Room Tip: Book early and book a room facing Funchal although all the rooms are of same high standard
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  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanRingertz, General Manager at Hotel The Cliff Bay, responded to this review, 14 January 2014
Thank you for your feedback here at tripadvisor. I am pleased to hear that you enjoyed your recent stay with us and that you give us your renewed confidence in hosting your stay. I am glad that you appreciated the gala arrangements for Christmas. It is a magical time in Madeira with many lights and Christmas activities. Looking forward to welcoming you back in a near future.

Jan E. Ringertz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denmark
Level Contributor
236 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

I and my wife had the pleasure of staying at Cliff Bay during New Year celebrations 2013/2014.

We had an impeccable experience. This hotel must belong to the top 10 of the world's best hotels. From the minut you enter the hotel until you leave, you are in paradise.

Great restaurants, great room, fantastic views - from room/hotel/gardens, excuitsite food - I can go on for hours!

The festivities on December 31 were unforgettable. A superb diner, tons of champagne for free "use", gifts, great music and service at the top, top end.

I am impressed - really!

Room Tip: Reserve a top room - Funchal view!
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank torbenDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanRingertz, General Manager at Hotel The Cliff Bay, responded to this review, 14 January 2014
Thank you for your super review here at Tripadvisor. I am delighted that we exceeded your expectations and that you had a memorable time. I wish you “Glædelig jul og Godt Nytår” and hope of the pleasure to welcome you back in a near future.


Jan E. Ringertz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Driffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 January 2014

The Cliff Bay Hotel Madeira is superb and a model that all hotels worldwide should follow. I have been a "professional" hotel dweller for over thirty-five years and very few that I have stayed in around the globe, match this quality and their outstanding service.
All of the staff are very friendly and go out of their way to make your stay comfortable and enjoyable. Rooms are exceptional, meals are great, breakfast is unbelievable!
It has all of the leisure services and facilities you will ever need to help you unwind.
My simple pleasure is to relax and go fishing off the spare pier, the pool staff even bring me a chair and offer advice on how to catch the biggest fish!
I have converted my in-laws to Cliff Bay after our last visit at Christmas 2013. They are already planning their next visit.

Highly recommended and looking forward to our next trip.

John MacNaught
Driffield
East Yorkshire

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanRingertz, General Manager at Hotel The Cliff Bay, responded to this review, 14 January 2014
Thank you for your kind feedback here at Tripadvisor. I am delighted to hear that you enjoyed your stay with us. With such wide experience from travelling it is an honour to receive your comments and feeback. We will do our very best to live up to your expectations when you return next time.
With kindest regards,

Jan E. Ringertz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel The Cliff Bay

Property: Hotel The Cliff Bay
Address: Estrada Monumental, 147, Funchal, Madeira 9004-532, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Funchal
#1 On the Beach Hotel in Funchal
#2 Family Hotel in Funchal
#3 Business Hotel in Funchal
#3 Luxury Hotel in Funchal
#4 Romantic Hotel in Funchal
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel The Cliff Bay 5*
Number of rooms: 200
Official Description (provided by the hotel):
The Atlantic Ocean stretches as far as the eye can see at the foot of The Cliff Bay which is perched on the top of a natural promontory. The hotel is surrounded by gardens with innumerable secluded corners and centenary palm trees extending to the very edge of the cliff face. The panorama is completed by a magnificent view over the bay of Funchal to the left of the hotel.The most influential restaurant guide in the world, the Michelin Guide, has awarded a star to Il Gallo d'Oro, The Cliff Bay's gourmet restaurant run by Chef Benoît Sinthon. This is Madeira's first and only star ... more   less 
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Also Known As:
The Cliff Bay - Porto Bay Hotel Funchal
Cliff Bay Porto Funchal
Cliff Bay Hotel Funchal
Cliff Bay Hotel Madeira
Hotel The Cliff Bay Madeira/Funchal

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