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“An Oasis of calm and tranquility!!”

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Suite Hotel Eden Mar
Ranked #8 of 88 Hotels in Funchal
Certificate of Excellence
Reviewed 13 April 2014

Visited the suite Hotel Eden Mar for a week in April 2014. We were absolutely amazed at the cleanliness of the entire complex. The suite we had was fantastic with a view of the pool and sea. The bed was really comfortable which is essential when you have back issues!! The bathroom was big and the small kitchen area was really good. Loved the fact that we had a fridge and the option of eating in if required. With a supermarket right next door that's exactly what we did on a couple of occasions taking in the sun on our balcony in the early evening with a nice bottle of wine. Perfect.......

We found the amenities to be really good, especially the two indoor pools! Excellent for when the weather is a bit dicey. We ate in the restaurant at the Porto Mare and had a brilliant meal. They have signature evenings i.e steak night (which is the one we did). It was a bit pricey but I have to say was well worth every penny. The place itself was amazing and the food excellent. The staff very professional and it was just a brilliant night. The weather for us was really good and we only had one day of cloud which meant we just chilled out around the pool pretty much all week. Good options for lunch and drinks and prices very competative. We had breakfast included which I thought was pretty good. I always feel that a breakfast is a breakfast and there is only so much you can do. They covered everything with all the usual, cereal, fruit, breads, hot buffet with tea and coffee brought to your table. I liked the way the room was set out and the fact that most of the tables were set for two so you had your own space without having to sit all crammed in together as sometimes happens, I like my own space.

We couldn't quite believe how peaceful and calm the place was, just what the doctor ordered to recharge your batteries. All the staff were very friendly and helpful and nothing was too much trouble.

Wonderful little place that we would highly recommend.

Room Tip: We had a room on the 6th floor which was excellent. Very quiet. It was over the bar area but was h...
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  • Stayed: April 2014, travelled as a couple
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3  Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 8 May 2014

Dear Guest,

Thank you so much for your first stay at Eden Mar hotel and really happy to learn that you have enjoyed it.
Also noticed the most comprehensive review about our hotel services and facilities available to all our guests…

It will be a great pleasure to welcome you in soonest visit to our island.

Warm regards,

Muito obrigado


. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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573 - 579 of 1,466 reviews

Reviewed 12 April 2014

It's always a risk returning to a place that you have enjoyed. We have just returned from our 5th visit to Suite Hotel Eden Mar and once again we have had a wonderful time. Everything that was good about it - quality of facilities, hospitality and friendliness of the staff, good value of food and drink available, well equipped gym - was as good if not even better.

We were fortunate with the weather which was warm and sunny throughout. Hopefully the Lido will re-open later in the year and that will only add to the amenities available. We will return soon.
Thans again to all the wonderful staff at Eden Mar. Your friendly welcome makes it so easy to come back over and over again.

  • Stayed: April 2014, travelled as a couple
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3  Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 8 May 2014

Dear Guest,

Thank you for such a nice review ” “Another wonderful holiday” shared with so many other travelers and also thank you for your support by staying with us once again.

Really happy to know that you took advantage of hotel facilities and services provided by our team and thank you for the public praise of some of them.

Regarding the public ocean facility Lido, it has opened partially on the west side of this ocean access and the remaining equipment’s will open later this year according to the information released by local authorities.

We will always be most pleased to welcome you.

Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS

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Reviewed 8 April 2014

Premier league this place with a spacious suite to die for ,superb breakfast and above all peace around the pool which a lot of places get wrong.No noisy music to distract like many places so we could read ,swim and enjoy the beautiful gardens .
Well done to the staff and Funchall was excellent all round.Great walk into the City and the whole experience was very pleasurable.Even provided dressing gowns.Thanks.

Room Tip: 1421 was lovely.
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  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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10  Thank geoffreybanwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 11 April 2014

Dear Guest,

Just a short note to thank you for “Top of the Class” feedback regarding your recent holiday experience at Eden Mar hotel.

So happy to know that you took a positive impression of us and Funchal in general.

It will be a pleasure to welcome you again,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS

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Reviewed 7 April 2014

Recently had a week at this hotel with my wife and two pre-school children. We had a suite which had plenty of room for all of us. We did not eat in the hotel in the evenings, we ate breakfast and lunch in the hotel. Standard of food and hotel was very good, staff were excellent as all the other reviews state. We used most other hotel services with no complaints.

  • Stayed: March 2014, travelled with family
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6  Thank djgonewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 11 April 2014

Dear Guest,

Thank you for your recent stay at Eden Mar hotel and for sharing your comments about it with so many other holiday makers.

It is rewarding to know that you had a positive holiday experience and we would be most pleased to welcome you again in a future visit to Madeira,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2014

We stayed for a week in a Superior Room and couldn't have been more satisfied.
Everything was first class and have never seen so many sunbeds in our lives!
The gardens are so well looked after as is all the 3 hotels in the complex.
All the staff were so pleasant and helpful nothing was too much trouble.
We had booked for 2 weeks last September but had to cancel because of illness so this was a tester week and so we will be coming back definitely for 2 weeks this September.
We had an extra night in Madeira as all flights in and out were cancelled because of the strong winds, but Thomson looked after us so well, took us to another hotel and we had dinner, breakfast and lunch with wine/beer and took us back to the airport for our flight home.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank bozza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 11 April 2014

Dear Guest,

Thank you so much for feedback about your recent holiday experience at Eden Mar hotel.
We are happy just because you have enjoyed it.

It will be a pleasure to welcome you again,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014 via mobile

We have just returned from Madeira and the Eden Mar hotel. Normally we would never or rarely visit the same hotel or resort because the world is a big place with other resorts to explore but we have been to this hotel 6 times now (which we can't believe) and it never fails to deliver.

The customer service is excellent, the food is great and the hotel is spotless. It's in a great location and I find it relaxing and enjoyable to go there.

Cecilia on reception, Joel who makes the cocktails in the Portofino bar and Susana in the Spa all deserve special praise this visit. We had a wonderful time. Thank you.

Stayed: March 2014, travelled with family
5  Thank lizzieWrexhamWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 11 April 2014

Dear Guest,

Thank you for such a nice review ” “Another fantastic holiday at the Eden Mar” shared with so many other travelers and also thank you for your support by staying with us once again.

Really happy to know that you took advantage of hotel facilities and services provided by our team and thank you for the public praise of some of them. I will be most pleased to share your thoughts with the ones mentioned.

We will always be most pleased to welcome you.

Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2014

We have just returned from our first holiday in Madeira staying at the Eden Mar hotel. From the moment we walked in were treated so well. Our junior suite on 5th floor with a sea view was a wonderful surprise as there were red petals everywhere and a bottle of cava on ice (it was my birthday whilst we were there.) The rooms looked like they had just been refurbished. Lovely colour scheme. Wonderful big comfy bed. The only downside was the redevelopment of the Lido which did cause a bit of noise but to be honest we were so happy with our balcony and view this didn't bother us at all. We had beautiful weather all week so spent a lot if time on our balcony - a real sun trap all day. All the staff are lovely and so pleasant - always cheerful and willing to help. Nothing is too much trouble. Everywhere is spotlessly clean and it is in a great location. The gardens are beautiful and overlook the sea. Lots of lovely places to sit and take in the views. Lots of nice places to walk. We even liked most of the entertainment especially 'Black Dog' (I think that's the name!)

The other great thing is that guests can use the Porto Mar which is part of the same group and literally within the same grounds. We particularly enjoyed having our breakfast al fresco overlooking the pool. Breakfast was excellent with lots of choice - cooked, freshly prepared fruit, croissants, waffles, pastries, omelettes to order and cava everyday if you could manage it!!
Some useful information ( in no particular order!):-
-Pool towels provided with a useful bag to carry them in.
-Spa that can be used by all guests - beautiful indoor pool that goes outside too with a jacuzzi. Beautiful setting. This pool was a bit warmer than the main pools which were a bit cool but very early in the season so understandable.
-Excellent supermarket under hotel - really reasonable. Amazingly cheap Portugese wine which we loved. Lovely fresh fish and meat cheaper than UK. We were B&B so it was convenient to use the supermarket and eat on our balcony for some of our meals.
-Good kitchen facilities - well equipped for cooking basic meals within the suites. Great fridge!
-Bus shuttle to Funchel hourly. If you miss it only €1.85 on excellent bus service.
-Cable car trip - a must (€15 each return)
-Nun's walk trip €10 each. Half day trip into the stunning mountains. Well worth it. Book with Happy Tours outside front of hotel - advised by receptionist that cheaper offers usually mean a Timeshare talk!
-Scat - an excellent, modern music and jazz restaurant. Food and service outstanding ( walk out of back of hotel, turn left along the sea front and about 10 minutes walk. Very contemporary - we loved it so much we went twice. Prices €10-€20 for food and €12 for a decent bottle of wine. Live pianist whilst you ate. Jazz group was on at the weekend - excellent and very popular with the locals it seemed.
-Cliff Bay Hotel - take a look - it's amazing and part of the same Porto Mar group. It's just a 5-10 minute walk going towards Funchal. Stunning view towards Funchal and Reid's Palace Hotel.
-The Med restaurant within the Porto Mar hotel is an excellent restaurant and well worth treating yourself. Lovely atmosphere, great food and great service.
-Restaurant under hotel called Shelter (along the roadside) did an excellent 3 course meal for €15.
-pizza restaurant and takeaway under hotel (also along roadside) good for a snack.
-Afternoon tea at Reid's Palace. Beautiful hotel and setting. Food lovely but I maybe watch too much Masterchef!! The pastries weren't quite as impressive as I thought they might have been for €33.50 pet person. They did give me a birthday cake though so that was really special. We had a great look round at this very impressive historical hotel. We would do afternoon tea somewhere different next time though - not really worth the money - €18 each for a glass of champagne - we didn't bother!!!
-Funchal is definitely worth at least one visit especially to the old town. Very quaint and interesting. Interesting to see the cruise ships.

We would definitely return to the Eden Mar and highly recommend it as it was recommended to us by a relative. Not too far outside Funchal - within walking distance (half hour ish). Very good transport service.

Thank you Eden Mar for making my birthday special - there was even another bottle of cava on my actual birthday brought to our room!!! Love Madeira and planning a return already!! The climate is absolutely perfect.

Stayed: March 2014, travelled as a couple
6  Thank Alan196611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
antoniopais, General Manager at Suite Hotel Eden Mar, responded to this reviewResponded 11 April 2014

Dear Guest,

Thank you so much for your first stay at Eden Mar hotel and really happy to learn that you have enjoyed it.
Also noticed the most comprehensive review about our hotel and about other places you have visited. Madeira is all about that, a small touristic destination with such a good variety of things to visit and…to enjoy.

It will be a great pleasure to welcome you in your second visit to our island.

Warm regards,

Muito obrigado


. ..

ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Suite Hotel Eden Mar

Address: Rua Gorgulho 2 | Porto Bay, Funchal, Madeira 9004-537, Portugal
Phone Number:
Region: Portugal > Madeira Islands > Madeira > Funchal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Funchal
#6 Spa Hotel in Funchal
#8 Romantic Hotel in Funchal
#8 Luxury Hotel in Funchal
Price Range: £96 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Suite Hotel Eden Mar 4*
Number of rooms: 146
Official Description (provided by the hotel):
Divided into studios, superior studios, junior suites and suites, this four star hotel's 146 spacious rooms have been redecorated with textiles in warm pastel colours, completely new furniture and LCD televisions. The kitchenettes have been completely renovated and are equipped with a stove, fridge and microwave oven. The Suite Hotel Eden Mar belongs to the Vila Porto Mare resort, and shares facilities which are also common to other outlets – Hotel Porto Mare and The Residence. ... more   less 
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Also Known As:
Suite Hotel Funchal
Eden Mar Madeira
Suite Hotel Eden Mar Madeira/Funchal

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